ShopPop Reviews & Product Details

User friendly design of the dashboards, makes it very easy to use .

Customer support was excellent, especially 1 on 1 service, which is outstanding !

In one word, very good platform . Review collected by and hosted on G2.com.

In general, not a lot stuff here, as i think that the problems that i encountered were more closely related to the messenger application itself, than to POP . So i would say that the things which i don't like are counted to a very minimum number . Review collected by and hosted on G2.com.

I am quite new to using chat platforms for our marketing, but setting up an account with POP went automatically through Facebook authorization and I could quickly create a bot based on some templates and start adding some content. I liked being able to safely preview the content I had just made in messenger to ensure everything I had done was done right.

It’s nice to be able to use the product without restrictions and for free below 100 subscribers. It feels like there are a lot of features to onboard clients to the bot and add media, our website and request personal details such as e-mail. Although I needed to get used to the app it felt really intuitive and easy to use. I like the clean look of the dashboard a lot. Review collected by and hosted on G2.com.

I still need to get used to being dependent on Facebook messenger and being considerate about the privacy rules. Fortunately the platform seems to have built in a lot of reminders and features to help you out. It would be great if I can use it for Whatsapp, but I understood from the team this is in the making. Review collected by and hosted on G2.com.

The data collection feature combined with the Zapier integration makes it really easy to collect data and send it to Gmail and sheets. Customer support also helped me set up some nifty segments as well which was helpful. Review collected by and hosted on G2.com.

Honestly I only use the click to messenger ads through FB for lead gen and then convert/collect data using Pop, but would like to try out some of the other tools as well. Review collected by and hosted on G2.com.

Well organised dashboard, clear and beautiful design. Some really cool features like comment to messenger. Also really like the messenger ads integration and how flexible the editor is you use to make flows. Zapier integrations let's us share data across the rest of our marketing stack, perfect for automations. 1:1 support is also very well organised, with the customer service reps being very helpful in planning campaigns and strategies. Review collected by and hosted on G2.com.

Mostly some small stuff that usually ends up being a problem on messenger's side. Customer support quickly fixes most issues we ran into so far. Review collected by and hosted on G2.com.

The simple and smart tools in POP make it easy to launch chat marketing campaigns fast. Especially when managing the campaigns for multiple brands, their multi-bot functionality works just perfect. Also, we're seeing great results with the conversational ads that lead into Messenger. Review collected by and hosted on G2.com.

We had a small issue with the way new subscribers came in the inbox but I think this is already fixed. Also it would be nice to get insights from how individual campaigns perform in the statistics overview. Now we just use segments and track it from there. Review collected by and hosted on G2.com.

The interface and dashboard are very easy to understand, not as overwhelming as other tools we’ve tried. We use POP to automate a few steps to gather data in messenger and connect it to Facebook ads for Instagram. It basically delivers leads on autopilot. Review collected by and hosted on G2.com.

POP’s Inbox is a powerful tool, but we would like to see a more direct relation between campaigns we run and the audience for this campaign in the Inbox. There are workarounds if you segment your audience carefully, but a direct link between a flow and an audience segment would be great! Review collected by and hosted on G2.com.

POP is really easy to use, and has some really powerful features. Getting in touch with fans or customers easily in a personalised way, is something very important. The 'Campaign' page is structured really well, and building a flow doesn't require too many skills. Also being able to communicate with all people who left a comment is a really cool feature (Comment to Messenger feature). This is the easiest way of converting comments into valuable contacts. The 'Ask for user data' function is also something that I love to use. By asking for an email adress, phone number or anything else, it is way easier to create a ongoing funnel. Review collected by and hosted on G2.com.

It may be a good thing to connect your audience with a certain campaign. So for example if I built a flow for a giveaway, I am not directly able to see which contacts entered my audience via this flow. It would be fantastic to have a function in the 'Campaigns' tab where you can see the audience related to a flow. Review collected by and hosted on G2.com.

Open rates and ability to sell so many tickets quickly Review collected by and hosted on G2.com.

Not a complete science yet, always having to adapt and change which can effect campaign plans especially when working with on behalf of someone can mean there is a slight reluctance to rely on messenger marketing, Review collected by and hosted on G2.com.

Their intuitive, easy design which gives a clear 'what you see is what you get' kind of interface. We used POP to turn our Facebook audience into leads. On top of this, the people begind POP are extremely helpful in answering all your questions. Review collected by and hosted on G2.com.

Sometimes I made the mistake of not correcting the messenger bot with the Facebook Messenger ad. Although this is more Facebooks weird interface than POP's. Review collected by and hosted on G2.com.

Excellent customer service. Their team takes the time to make sure you understand how to use all features and what is best for your business. Review collected by and hosted on G2.com.

I feel limited in the ways it can be used. Review collected by and hosted on G2.com.