Polymail

By Polymail

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4.4 out of 5 stars

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Polymail Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Average Discount

14%

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Polymail Reviews (112)

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Reviews

Polymail Reviews (112)

View 1 Video Reviews
4.4
112 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the email tracking and ease of use of Polymail, highlighting how these features enhance productivity and streamline communication. The ability to manage multiple accounts and utilize templates is also frequently mentioned as a significant benefit. However, some users note that the search functionality could be improved.
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Radomir S.
RS
Owner / Front End Developer
Internet
Small-Business (50 or fewer emp.)
"Best free mail app ever!"
What do you like best about Polymail?

Display all emails from multiple connected accounts in one tab (All inboxes) Review collected by and hosted on G2.com.

What do you dislike about Polymail?

Many of new features are available only in premium version. I think premium version is now more developed.

App is not available for windows. Review collected by and hosted on G2.com.

Verified User in Executive Office
UE
Small-Business (50 or fewer emp.)
"A very clean, good email client with powerful tracking features"
What do you like best about Polymail?

Email tracking and templates. The sync is slow if you use multiple accounts/computers and is not 100% perfect (which is pretty frustrating sometimes), but the advantages outweight the frustrations. I've used "Mailbutler' and this is way better, but still has a ways to go for tracking. Overall UI is great and "inbox zero" /follow-up schedule is way ahead of Apple's Mail.app. Review collected by and hosted on G2.com.

What do you dislike about Polymail?

It doesn't quite work well for IMAP accounts. The sync engine gets confused and occasionally I can't get attachments to forward or view (about 5-10% of the time), but they say a fix is coming and they are quite responsive. Review collected by and hosted on G2.com.

Koray K.
KK
Online Security Specialist
Information Technology and Services
Small-Business (50 or fewer emp.)
"Great Email Client"
What do you like best about Polymail?

One of the best clients I've used, it has a great UI, the support team is quick and the read receipts are a god send for a sales person. Review collected by and hosted on G2.com.

What do you dislike about Polymail?

I hate that I can't have folders, can't filter messages. I can't insert my signature into campaigns. It randomly bugs out sometimes, i constantly have to sync mail. Integrations are only available on Enterprise which is unfortunate. I would love to upgrade but with the lack of functionality so far I don't believe it is worth the invesment. Review collected by and hosted on G2.com.

Tim B.
TB
Partner / Executive Director
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Useful, but has growing pains"
What do you like best about Polymail?

The interface is very well organized. Setup is easy. Tracking and activity feeds are very useful. Review collected by and hosted on G2.com.

What do you dislike about Polymail?

Often when forwarding emails, the server based attachments, even small <100kb signature files fail to attach to the new message effectively disabling the ability to send.

There is also a common occurrence of the program relying so much on continuous server syncing that it sometimes can't keep up with real time user input which results in accidental keystroke recognition sending emails to archive or trash or draft mode.

Commonly emails get stuck in draft mode. Review collected by and hosted on G2.com.

Fran H.
FH
Full stack web developer freelance
Computer Software
Small-Business (50 or fewer emp.)
"Fantastic email app"
What do you like best about Polymail?

I live the whole app but the best feature for me is the read confirmation. Also the send later feature is fantastic. I think I finally found the perfect email app Review collected by and hosted on G2.com.

What do you dislike about Polymail?

Sometimes it takes me more time than expected to search for a particular email received in the past Review collected by and hosted on G2.com.

Dave A. S.
DS
Co Founder
Information Technology and Services
Small-Business (50 or fewer emp.)
"Amazing product "
What do you like best about Polymail?

Team collaboration, templates, robust tracking system Review collected by and hosted on G2.com.

What do you dislike about Polymail?

I think polymail is a great product overal. Review collected by and hosted on G2.com.

Rohith V.
RV
Founder
Telecommunications
Small-Business (50 or fewer emp.)
"Software Engineer"
What do you like best about Polymail?

The user experience is incredible. They have great features and productivity tools built right into the platform. Review collected by and hosted on G2.com.

What do you dislike about Polymail?

There is no android app. I wish there was an android application because that is what I have on my phone. Review collected by and hosted on G2.com.

Ken C.
KC
Regional Vice President: North America
Small-Business (50 or fewer emp.)
"Polymail"
What do you like best about Polymail?

I am an early adopter of Polymail and have watched it grow and migrate to what it is today; a very good service provider. I like Polymail for its simple to use features such as Send Later, Calendar Invites, etc. These features make it much easier to use than adding different extensions via Gmail. Review collected by and hosted on G2.com.

What do you dislike about Polymail?

The mobile apps (iPad/iPhone) do not sync as quickly as one might like. Also, it seems the contact database takes some time to sync as well. Review collected by and hosted on G2.com.

Melissa G.
MG
Artist Manager & Consultant
Performing Arts
Small-Business (50 or fewer emp.)
"Great but still needs a few improvements"
What do you like best about Polymail?

1) "Inbox Zero" is great.

2) Shortcuts, which makes using the platform efficiently and saves time.

3) Undo button. So many times I've sent an email and had to undo!

4) Scheduler - Love getting to schedule emails to send out at ideal times. If I'm catching up on the weekend, then I can schedule email drafts to go out on Monday or Tuesday. Also love that I can have emails resent to me at different times. Review collected by and hosted on G2.com.

What do you dislike about Polymail?

1) I don't like when you forward emails, it doesn't include all the email addresses that were CC'd in the original email.

2) If I have 2 drafts open, one in the Polymail window and the other in a separate window, if I use the shortcut to "Send", it sends both. I've had numerous instances where I sent an email draft without completing it and didn't even realize it until later. This shortcut should only be used for the draft that is being actively edited.

3) The email template capability is a great idea, but it's not very user-friendly. I've used it a few times and have accidentally replaced the template with other content because the UI isn't clear. Review collected by and hosted on G2.com.

Verified User in Graphic Design
UG
Small-Business (50 or fewer emp.)
"My replacement for Mail (#sorrynotsorry)"
What do you like best about Polymail?

I love the interface of Polymail! Being a designer I am definitely on the "less is more" tip. I joined back when they were starting out and was a part of the Slack group to where they allowed us to provide honest feedback and a way to report any issues. I went from the free plan to the monthly plan and happy I joined. Now they have added awesome options like send later, email tracking (yeah, no more clients saying they didn't get my email) and now campaigns. Review collected by and hosted on G2.com.

What do you dislike about Polymail?

I do at times have a bit of glitches or bugs where I have to log off and back in due to using Dreamhost (IMAP)for hosting (they are great but have issues at times). Also, I was not able to use one of my cards for billing (works everywhere else). They don't currently have an app for Android yet. Review collected by and hosted on G2.com.

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GU
Guest User

What is Polymail used for?

GU
Guest User

How has Polymail supported your email communication, and what features do you rely on most?

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Average Discount

14%

Perceived Cost

$$$$$
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Polymail Features
Open Rates
Link Activity
Attachment Activity
Email Platform Integration
Email Scheduling
Notifications
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Polymail