Polymail Reviews & Product Details - Page 5

I am always on the look out for a way to manage my business with ease of use with a very vey clean look. I use products like Squarespace and Asana and Polymail fits right in with the clean look I'm going for. I love being able to have templates, and an activity feed of when people open my emails, or click on links. It helps give me an idea to see how committed a lead is and navigate when I should or should not follow up with a client. Review collected by and hosted on G2.com.

I wish the price for using the software was a little lower. Like $9/month rather than $13/month. I understand that business' need to get paid to make great products. I also wish their was a web based version of the product. That I could access on the go without having a native app all the time. Review collected by and hosted on G2.com.

Polymail offers the easiest and most efficient business-designed and user-friendly interface that adapts to the way you do business. As opposed to other leading e-mail programs and apps to which you must adapt. Review collected by and hosted on G2.com.

At first I used the free trial version. By the time I was charged for the user fee I had realized that it was as fantastic as it claimed to be.

I also prefer to have the most recent message on top. Currently, Polymail puts it at the bottom. Perhaps there could be an option of one way or the other? Review collected by and hosted on G2.com.

It's a solid basic email app. I love being able to who is reading and clicking on what, and how many times. It gives me feedback I need in order to determine when it's appropriate to reach back out or follow up.

I also like the person panel that has the capabilities for note taking, and quickly viewing tracking and files. Review collected by and hosted on G2.com.

Search isn't that fast or great. Wishing for better search capabilities and filters.

No Rules / Auto Filtering Options. I want more control over what I see in my inbox and what is sorted into other categories. This one drives me up the wall. Review collected by and hosted on G2.com.

The activity Feed is fantastic, as I run numerous projects and send a lot of mail, the activity feed allows me to know when my mails are being attended to. This tells me when is a topic "hot" and when perhaps I should be in contact with those people. Most people deal with many things and knowing when they are dealing with my questions is very useful. It also gives me a chance to monitor my subordinates. Review collected by and hosted on G2.com.

The experience from the iPhone to the laptop is very different. I struggle with attachments all the time. Forwarding mails often I lose attachments. I generally feel the smartphone version could do with some work. Even on the laptop, often attachments load slowly and if they fail, I have to start the mail fresh as successful second attempts are not really successful as when you send the mail it says no attachment. Review collected by and hosted on G2.com.

Polymail Pro provides a solid desktop and mobile email client that includes a suite of killer productivity features including 1) defer to future date, 2) remind if no reply, 3) send later, 4) calendar invites, 5) open receipts, 6) link click & file download notifications, and 7) templates. It also gives the option to use the Gmail keyboard shortcuts many users have memorized. Review collected by and hosted on G2.com.

The downside of the return if no reply functionality is that brand new messages often get mixed in with messages that have been returned because the recipient didn't reply, so I wish that I could filter out new messages from returned messages. Currently, it only allows me to filter read vs. unread messages, but it treats returned messages as unread. Perhaps they need an Inbox (new) and Inbox (all)?

Also, the mobile app could be vastly improved if it allowed me to swipe forward and backward to power through the inbox. Now I have to click to return to the inbox and click again to read the next message. It doesn't sound like a lot, but it adds up when you only have 5 minutes to check email.

Lastly, they have a weird bug that doesn't recognize some HTML links in some emails. It's not a deal killer, but I wish they would squash it as it has been going on for a year.

The contacts sync has been buggy, but it is improving. If you make a type-o when entering an email it is impossible to remove that bad address, and polymail will suggest it in their auto-fill options so it is easy to send it to a bad address again.

Every so often they have difficulty adding attachments. Review collected by and hosted on G2.com.

Read receipts. Read later. A good looking interface. And I like that Polymail prevents others from seeing when I've read their emails. Review collected by and hosted on G2.com.

Lots of crashes and bugs. No detailed timestamps for messages over a day old on mobile. No easy way to sort email based on recipients. I still receive notifications from Polymail on my phone even when I turn on Do Not Disturb. The Inbox Zero image is really, really ugly. It looks like a swamp. Mostly due to the poor choice of filter used on the image. I'd rather see a sunny sky with no filter. Or a pleasantly designed graphic of a sun. Most of all, I don't feel like my complaints are listened to. I've been complaining about the ugly Inbox Zero picture for over a year now. Review collected by and hosted on G2.com.

Cloud based features like knowing who's read my messages, or getting notified when nobody replies - both very powerful features. I also like seeing avatars next to the mails - small detail but it helps me read the page quickly. Review collected by and hosted on G2.com.

When I search for emails I get results that include all the useless spam. I use 'SaneBox' to move all that stuff to a folder, so I'd love the ability to exclude that folder from search (or another system that solves the same problem of getting to relevant results fast). I'd love it even more if I could get rid of SaneBox and have Polymail perform this sort of spam filtering instead using ML. Also, sometimes the UI can be sluggish, which is annoying. Review collected by and hosted on G2.com.

I love that I'm able to send out mass campaigns that are customizable, in addition to seeing the analytics behind what percentage are being opened, responded to, etc. Review collected by and hosted on G2.com.

I feel like the application can be slightly glitchy at times, which could be my computer software, but I find myself unable to edit some emails I've written and things like that. Also it doesn't remind you to add a subject before sending an email, but that's mostly user error unfortunately. Review collected by and hosted on G2.com.

Tracking read receipts and snoozing is fantastic. Review collected by and hosted on G2.com.

Errors when clicking "Undo" and a few times that the cache doesn't clear (and I don't get the messages).

Polymail Suggestions

Read Later list includes some emails without dates that won’t come back in to inbox

Dates and times should be grouped up (all later today together with a divider and then the ones tomorrow, etc)

Ability to get push notifications for read-receipts of individual emails (like an invoice email)

Pop up to let me know that my “send later” emails actually went out (always worried that they aren’t going out properly)

Calendar preview is okay, but could be better

Undo archive button doesn’t work and frustrates me EVERY time (it flashes back into inbox and then disappears again after a second or two) Review collected by and hosted on G2.com.

Polymail makes my followup and sales pipeline management waaaaay easier. It's intuitive to use, featureful, and has all the features I need! Review collected by and hosted on G2.com.

I wish it had an offline mode, I've heard it's in development though! Review collected by and hosted on G2.com.