Pointerpro Reviews & Product Details - Page 5

From the moment we opened the tool and tried it the team found it easy and intuitive to use. We were able to stand up a Digital Experience Maturity Model questionnaire in half a day. Customer support is very helpful. Review collected by and hosted on G2.com.

The team seems to struggle with creating dynamic reports. Review collected by and hosted on G2.com.

There is support from a Customer Success Representative who takes you through the entire platform, ensuring awareness of the range of capabilities of the system. Additionally, the comprehensive archive of articles/help webpages was a good resource when running into an issue. Review collected by and hosted on G2.com.

The platform's usability (building the assessment/questionnaire itself) was not always very good, and for certain functions a little bit clunky. Review collected by and hosted on G2.com.

Pointerpro is a great tool to use when you want to run assessments with your clients. The drag and drop interface makes it easy to build a survey and collect feedback.

The customer support has been very valuable when I faced some issues. Review collected by and hosted on G2.com.

Advanced reporting requires an additional license but the basic capabilities offer already a lot of value. Review collected by and hosted on G2.com.

Versatility and easy-to-use. Surveys are super easy to customize, also the reports. Look and feel and UX is also great. Customer support is super, always reponding. Review collected by and hosted on G2.com.

Some advanced limitations on forms when trying to do conditions. But as it is easy to integrate, you can find a workaround. Review collected by and hosted on G2.com.

You can create engaging surveys, quizzes, and assessments quickly and easily, with robust PDF output that is a great takeaway for your audience. Review collected by and hosted on G2.com.

It doesn't support javascript so you can't embed and tracking codes or format numbers without having to reach out to their custom development team for an extra charge. Review collected by and hosted on G2.com.

System worked will for our project with no issues. Report generation was smooth and inline with the planned timelines and overall satisfied with the service delivery. Review collected by and hosted on G2.com.

Handover to from sales to implementation with no previous understanding from prior years project. I felt like it was the first time running the project where in reality it was the 3rd. During alignment and onboarding it was evident that there was no understand on previous years. Review collected by and hosted on G2.com.

We used pointerpro to stand up a couple of assessments to help evaluate whether or not individuals are operating from a compromised state that may lead to addiction, overdose or suicide. The Pointerpro platform was very easy to use and easy to implement. The team at PointerPro was extraordinarily helpful and gave us all of the information we needed when we needed it. Review collected by and hosted on G2.com.

There are some minor latency issues with the platform when making changes to large assessments. Some of the ability to modify custom formulas is a little cumbersome, especially when we organizing the formulas for the output page. If your assessment is large, be prepared to spend quite a bit of time creating all of the formulas and PDF reports associated with it. Review collected by and hosted on G2.com.

What I like most is the report function. In particular, the relaunch of this function is very intuitive to use. In addition, an extremely large amount is possible, especially through the use of variables. The great depth of functionality combined with the simplicity of the application convince me a lot.

In addition, the support is quick to respond and has always been able to help me very well. In connection with this, the "library" of tips and tricks is also really helpful. If you search a bit here, you will find good guides on all topics that instruct you on how to do what. Review collected by and hosted on G2.com.

What bothers me is that the website often hangs or takes a long time to load, which is most likely not due to my PC or internet connection. Since this problem only occurs sometimes, especially during European peak working hours, I could imagine that the server capacity is sometimes not quite sufficient. It would be great if this could be improved in the future. Review collected by and hosted on G2.com.

There are many options available for creating an assessment in PointerPro Review collected by and hosted on G2.com.

All the possibilities that exist sometimes lead to a lack of clarity within the tool. It can take a lot of time to find something. Review collected by and hosted on G2.com.

We were able to do everything that we wanted, for a very detailed evaluation that had over 90 permutations and provided a highly personalised report. The team are always on hand to help and we found them very responsive and very patient. The interface is straightforward, once you get the hang of it. We felt appreciated and valued as customers. Review collected by and hosted on G2.com.

The number of options available means that initial onboarding can feel daunting. But their customer service team is very helpful and friendly and held our hands throughout. So whilst it is daunting, it is worth persevering. Review collected by and hosted on G2.com.