PlaybookBuilder Reviews & Product Details

Playbook Builder is incredibly easy to use and you can get started very quickly. The secret is to first tak a moment and think about your team members that everyone goes to for answers and help. What they have in their heads is some of the most important information in your company. Playbook Builder allows you to take special knowledge and make it available to other team members. This is allows you to scale, work faster, and spread best practices. They also have excellent customer support and a new set of increasingly sophistitocated AI tools to help you get going on new playbooks. Review collected by and hosted on G2.com.

Playbook Builder's entry level price after the free period is not trivial. If you understand why and how to use Playbook Builder, it's a no-brainer. If you are looking a free or super low cost Wiki-like tool, then consider DIY models using open source tools. Review collected by and hosted on G2.com.

As a technical directory, this tool allow me the ability to capture, articulate, and outline core aspects of our product that can be pushed throughout sales and marketing within our organization. Nothing replaces face to face training, yet this tool provides access to top level information that can spur a conversation, while also having a resource at their fingertips when they need a refresher. You can create training campaigns, communicate new or critical information through an alert system, create surveys to gauge the efficacy of the training, and utilize the reporting tool to determine the users progress. Review collected by and hosted on G2.com.

Our culture is built on Care, Trust, Quality, Passion, & Growth; this happens best with face to face engagement. It is easy to get complacent in our digital worlds managing so many software platform, and it is easy to lose sight of the power of colaborative conversation. This is less of a knock on PlaybookBuilder, and more of a biproduct emerging technologies coupled with societal shift to more issolated work arrangements. The software itself has all the tools necessary to have a repeatable training and information source. Review collected by and hosted on G2.com.

PlaybookBuilder has been a fantastic tool for organizing and sharing our business processes and training materials. The platform strikes a perfect balance between being user-friendly and feature-rich. The ability to integrate videos, use customizable templates, and even generate QR codes has streamlined our onboarding and training programs significantly. Review collected by and hosted on G2.com.

Some of our users experienced challenges with the platform's video features, impacting the integration of multimedia content. However what keeps us using Playbook Builder is the team's quick response and helpful solutions! Review collected by and hosted on G2.com.

PlaybookBuilder has been great for uploading our welcome messages, quizes and team videos. I like that we can add many sections for each topic we need to address. Review collected by and hosted on G2.com.

It is not quite as user friendly as I had hoped. I would like to see more assistance being provided during the initial set up. I have not had the opportunity to utilize customer support but will be reaching out soon with various questions I have regarding how to receive quiz results, etc. Review collected by and hosted on G2.com.

Playbook builder is great for both training new employees, as well as being a handy step-by-step guide so over time knowledge is not lost. I use it as a guide even for tasks I've done dozens of times before, because everyone forgets a small step here and there from time to time. It is easy to implement, and easy to maintain on the fly as processes change. Review collected by and hosted on G2.com.

The UI takes a bit to get used to, and there are some features that could be better implemented for training purposes (proof of knowledge or tests, etc. don't always function as intended.) Review collected by and hosted on G2.com.

I love that we can store all of our trainings, certifications, SOPs, etc., on here. This software makes onboarding new employees a breeze! This easily integrated with our processes, their customer support is incredible and we are frequently in this product. Our team is able to see who completed what, who watched what video, and my favorite part is the quizzes! Review collected by and hosted on G2.com.

There isn't much that i dont like, other than from the admin view it does feel a little outdated, interface wise. Review collected by and hosted on G2.com.

Ease of use as an Administrator and as a user. Logical in its set up and navigation, easy for the team to access and find the information they need. Love that it allows for easy organization and the ability to post videos, links, documents, etc. Customer support is responsive and helpful. Review collected by and hosted on G2.com.

I wish that you had more options for delayed communications, i.e, delivery every other week, once a month, etc. Review collected by and hosted on G2.com.

The software helps businesses start on 2nd base. There are very good templates and it is extremely intuitive and user friendly. Playbook Builder is now one of our key vendors and one of the top 5 most imporant software programs we use. It was extrememely easy to get started. Every team has been able to tailor it to their area. I was very impressed with the software. Review collected by and hosted on G2.com.

They really need MFA/2FA. This will hinder us from inputting as much as we'd like. Review collected by and hosted on G2.com.

The ease of use and ease of implementing to a new team/staff. The ability to create profiles for deptartments so they only see what pertains to them. Review collected by and hosted on G2.com.

Only downside would be it is one more software we have added. Too many apps/programs can be overwhelming to a seasonal team. Review collected by and hosted on G2.com.

Playbook makes the usability for other team members very nice. And the ability for staff to easily access items with QR codes is great Review collected by and hosted on G2.com.

I wish the look of fonts and style had a little more customization. I also wish there was a little bit of an easier way to navigate some of the stored files Review collected by and hosted on G2.com.