Planview ChangePoint Reviews & Product Details - Page 2

Not much - this is a poor quality tool for a modern business Review collected by and hosted on G2.com.

Drop down interface is not intuitive, and the expense reporting has way too many steps and fails often. Review collected by and hosted on G2.com.

Not much, but we needed an integrated project financials and timecard/ expense system a long time ago. We're now replacing it. Review collected by and hosted on G2.com.

Lacks resource management capabilities to match supply (consultants) to demand (opportunities). Mobile is a nasty experience in our implementation. We built custom UI for mobile. Requires far too many non-billable resources to help manage data between CRM system and financial system. No self service capabilities for customers and project managers. Integration APIs do not work well. We had to re-write many of them to get data out of CP to other systems. Review collected by and hosted on G2.com.

Changepoint is feature rich and covers the core requirements of a Professional Services firm. It's all there, somewhere, and once you learn the product its more than capable. If your looking to cover all the bases Changepoint will do that for you. We managed to get around many of the limitations and get what we needed from the product but it wasn't easy. Review collected by and hosted on G2.com.

The user interface is dated, inconsistent and buggy. Users find the product cumbersome and there a re a number of features that behave in unexpected ways. We developed workarounds and created a lot of our own reporting to counter the issues around the Report Builder.

The user is presented with a myriad of fields to achieve simple tasks and while there is an ability to customize this the effort required outweighs the benefits. Attention to an improved user experience around time and expense entry and the project control features would improve the product considerably.

The underlying data model makes reporting with other tools difficult and the Cognos layer provided suffers from many of the same issues. We got what we needed eventually and knew what to trust and what not too. Performance suffered from time to time and some of the reporting was slow as a consequence. Review collected by and hosted on G2.com.

SaaS offering has fast response time by the support team when the system isn't responsive. Generally if there has been an issue with the performance of the hosted solution, it's been caused by one of our users running a report which was poorly designed; the outages are not Changepoint's fault but they respond instantly and remedy the issue. Review collected by and hosted on G2.com.

Software can be very confusing to use and we have compatibility issues due to our corporation mandating which version of browsers we must use. Often we will have an upgrade of our browsers forced on us and learn that the Changepoint application has an issue. Instructions from Changepoint are to switch browsers, which we cannot do due to lack of control over our desktop software and settings. Review collected by and hosted on G2.com.

ChangePoint simply got the job done. Once you learned about some of the quick tips/tricks, you could quickly maneuver through the

ChangePoint is responsive - even when VPNing. Review collected by and hosted on G2.com.

Forewarning: this was implemented ~10 years ago.

The interface is lacking, takes you back to 90's IT era.

The Skills section is a bit nasty to maneuver through, with a classic tree view. Review collected by and hosted on G2.com.

A centralized way to control your portfolio of projects. We have over 5.000 users and it allows multiple levels of access. Review collected by and hosted on G2.com.

Interface is old school, the solution isn't easily customized. Feels like the early days of webbrowser! The application that enhances the usability is sold as an addon, which is pretty sad given that is what would make the solution more appealing! Review collected by and hosted on G2.com.

A powerful and very flexible solution, designed with services teams in mind. Review collected by and hosted on G2.com.

Customizations to the solution can become a barrier to future upgrades. Review collected by and hosted on G2.com.