Plane Reviews & Product Details

Plane is a comprehensive payroll and HR solution that enables US-based companies to hire, onboard, and pay US and international employees and contractors. Our platform simplifies global payroll processes, ensuring that businesses can efficiently and compliantly manage their workforce across borders. With the ability to send payments to contractors in over 240 countries at optimal exchange rates, Plane ensures that international contractors receive a payroll experience comparable to that of US employees. Contractors are paid directly to their bank accounts, eliminating the need for e-wallets and associated withdrawal fees. For companies considering hiring full-time employees, Plane offers a seamless Employer of Record (EOR) solution. Hire employees in more than 100 countries without having to set up your own local entities. Plane takes care of essential employment paperwork, tax withholding, and compliance requirements, allowing companies to focus on their core operations. The transparent pricing model, featuring a flat monthly fee with no startup, cancellation, or hidden costs, further distinguishes Plane from many EOR services. Plane also supports payroll and HR for US (W2) employees. With Unified Payroll, use one platform to hire and pay your entire global team — employees and contractors, in the US and worldwide. One of the standout features of Plane is its dual support for both employee and contractor hiring. Plane has fully supported both options from day one. Our expert team is available to provide guidance on whether to classify a new hire as an employee or a contractor, ensuring that businesses make informed decisions without any bias or hidden agendas. Plane’s world-class support team also provides direct customer support to your contractors and employees, so that you don’t have to act as a go-between. In summary, Plane is designed to simplify the complexities of payroll, HR, and compliance for US-based companies operating in a global market. By offering a secure, user-friendly platform that supports both contractors and employees, Plane addresses the diverse needs of modern businesses while maintaining a focus on efficiency.

Product Website

Seller

Plane

Discussions

Plane Community

Languages Supported

English

Overview by

Asta So

Pricing

Pricing provided by Plane.

Pay contractors in 240+ countries

$39.00

1 Active Contractor Per Month

View More Pricing Information

Plane Media

Get quick glances of key info in the dashboard.

Run payroll from one screen for contractors and employees worldwide.

Speed up your month-end close with our QuickBooks Online integration.

Get detailed profiles for every contractor and employee.

Manage expenses for contractors and employees.

Get step-by-step directions for you and your new hire.

Official Downloads

(3)

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Plane's Guide to Remote Compensation Strategy

Hidden Costs of Payroll Software: Paying Global Contractors

Hire, Pay & Support Your Contractors Anywhere

G2 reviews are authentic and verified.

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Maynard P.

Inventory Analyst

Small-Business (50 or fewer emp.)

12/13/2021

"Pilot.co experience"

3/5

What do you like best about Plane?

I like how easy it is to register an account. Review collected by and hosted on G2.com.

What do you dislike about Plane?

Due to timezone, I think. The support takes so long to reply. Since I'm a beginner in this I got so many questions.

I also experience payment status like from "processing" back to "scheduled". I don't know that it is a signal for failed payment if I didn't notice it and contact the support I would be clueless. Review collected by and hosted on G2.com.

Response from Asta So of Plane

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Thank you for your feedback, Maynard! We're sorry about any delayed replies--we're actively working to expand our team to cover more time zones. We're also working on updates to our payment statuses, to help clear up any confusion.

Verified User in Biotechnology

Small-Business (50 or fewer emp.)

5/27/2022

"Smooth and easy experience"

5/5

What do you like best about Plane?

The website is easy to navigate, with clean graphic Review collected by and hosted on G2.com.

What do you dislike about Plane?

Nothing in particular. If they lower the prices to manage employees in a different country it would be awesome! Review collected by and hosted on G2.com.

Usama A.

Technical Configuration Specialist

Mid-Market (51-1000 emp.)

7/16/2021

"Good, Easy to Use, Friendly support"

5/5

What do you like best about Plane?

Easy way to add/remove bank accounts

Quick Support turnaround

When issues with Payoneer occurred, I was able to get help in resolving that.

The UI is easy to use and intuitive

The layout is clean and the UI is intuitive Review collected by and hosted on G2.com.

What do you dislike about Plane?

fees that bank charges sometimes, Pilot needs to set up a local bank account for Pakistan.

If pilot set up a local bank account in Pakistan, i would be able to get paid more quickly and easily.

I would like a cheaper health care option , the one on pilot is more that i spend on health care and a lot of money for my country

the mobile view on a mobile web-browser is not very optimized.

A mobile app for ios and android would be more useful

the ability to send money to other pilot users for ease

teh ability to fast track certain paymetns should be an option Review collected by and hosted on G2.com.

What problems is Plane solving and how is that benefiting you?

Getting paid from a remote job, not in my country.

Since I work in the software field, there are lots of remote jobs available these days, and working remotely has allowed me to get paid at a better scale and improve my standard of living.

one benefit is also I can set someone else bank account there and send them money if needed.

Its easy to get documentation from pilot in order to give details to the bank about where the money is coming from Review collected by and hosted on G2.com.

Rony V.

Full Stack Software Engineer

Small-Business (50 or fewer emp.)

7/13/2021

"Great Platform"

5/5

What do you like best about Plane?

I have never experienced any delays with my payments and their customer support team have been extremely helpful when I have contacted them with inquiries Review collected by and hosted on G2.com.

What do you dislike about Plane?

The UI in their platform is not optimized yet for mobile experience, but definitely not a deal-breaker. Review collected by and hosted on G2.com.

Recommendations to others considering Plane:

For international transfers, I think it's great to have your account in the same currency as your company's Review collected by and hosted on G2.com.

What problems is Plane solving and how is that benefiting you?

Receiving my payroll from my employer in the U.S. to my home country in Honduras.

One huge benefit is that I actually pay no fees on my transfer! (Other than the ones from my bank I mean) Review collected by and hosted on G2.com.

Moh A.

Product Designer

Mid-Market (51-1000 emp.)

7/13/2021

"A great platform to manage transactions and payments for businesses"

5/5

What do you like best about Plane?

Easy to use and clean interface. Good features too. Review collected by and hosted on G2.com.

What do you dislike about Plane?

Nothing really but I would say enhance the interface even more and consider adding more features. Review collected by and hosted on G2.com.

Recommendations to others considering Plane:

Give it a try, it is a great platform. It is so easy to use for all purposes. The interface is simple and it has great features.

It doesn't require any technical knowledge or background. Simple to sign up and to enter a few details then the platform is good to go. I love how there is a history of transactions that helps me to keep track of current and previous payments received from the employer. I also like how there is a status for each transaction, which will help me better understand at what stage is the current payment. Whether it is in the processing stage, or sent stage. The platform also allows me to upload receipts to claim the amount from the employer. With only a few clicks, I am able to receive the reimbursement for my purchases. Pilot is also secure, I feel safe using it on a daily basis with no concern about any cyber attack. I feel my data is safe. I am able to enter multiple bank accounts and I am able to switch between them at any given time which is great for me because sometimes I want to receive the payment to a specific account.

Pilot has a great customer service team that is easily reachable via chat and email support. They respond to all inquiries fairly quickly. They are very supportive and professional. Review collected by and hosted on G2.com.

What problems is Plane solving and how is that benefiting you?

Getting paid monthly from the employer. Review collected by and hosted on G2.com.

Verified User in Information Services

Mid-Market (51-1000 emp.)

1/19/2022

"Quick Support, there when you need them."

5/5

What do you like best about Plane?

Amazing support.

I had several issues with my third-party payment platform and every question I needed answered, I was able to get answered by Pilot support in Joseph and Meta in a timely manner.

Their quick assistance helped me push this issue through.

Invaluable support and there when you need them. Review collected by and hosted on G2.com.

What do you dislike about Plane?

I haven't had a negative experience with Pilot to this point. Review collected by and hosted on G2.com.

Daniela N.

Project manager

Mid-Market (51-1000 emp.)

7/13/2021

"Simetrik Review"

5/5

What do you like best about Plane?

We can hire people worldwide without thinking about all the legal and tax implications and laws that we will have to learn if we did the transaction directly. also they do listen to your suggestions, one time I ask them for a report of the payments you do to your employees and they did not have it at that time but today i found out they implemented. this is highly apreciated when you are a customer Review collected by and hosted on G2.com.

What do you dislike about Plane?

It would be awesome if we could make changes to the payments without so many days in advance, sometimes you have some last-minute payments, and it takes many days for the employe to receive his pay. Also, it would be nice to recieve a newsletter with the upgrades that you guys do to the platform.

We use another service that is like Pilot, but without the platform, it's a startup, and we have more employees there because they know a lot about latinamerican laws and taxes and they give us advice when we want to hire someone in other countries (currently all of our operation is in Colombia) but we have employees in mexico and in argentina. this could be a plus for you guys! Review collected by and hosted on G2.com.

What problems is Plane solving and how is that benefiting you?

We are able to pay higher salaries because if we did it from Colombia or USA we had a lot of discounts for transfering the money if we do it direclty also maybe we would end doing it wrong. We are also able to hire people from any country and with the automatic payment,we forget about having to do the payment,and everything runs smothly. Review collected by and hosted on G2.com.

Bruno C.

Finance & Administration Manager

Mid-Market (51-1000 emp.)

7/13/2021

"Pilot has really helped us automate and simplify our international payments' process."

4.5/5

What do you like best about Plane?

The platform is very easy and simple to use. I had 100 payments to perform, a usually 2 hours work including a one-by-one bank transfer process, which is very tedious. With Pilot I was able to perform these payments in 10 minutes. It's an amazing platform to help offshore Companies pay their contractors. Besides this, I was also able to save a lot of money on bank commissions, the partnership Pilot has with a lot of international banks has also helped us decrease our monthly bank fees exenses. Review collected by and hosted on G2.com.

What do you dislike about Plane?

I should say that one of the payments I performed was rejected by the contractor's bank, and returned to Pilot. I have not yet received the funds back, but I trust this would happen very soon. Maybe a list of banks that reject Pilot payments should be created, and also the refund process for the customers should be quicker. Review collected by and hosted on G2.com.

Recommendations to others considering Plane:

My advice is that you should take the opportunity to work with Pilot. I you have a big and descentralized team around the word, this is the solution you are looking for. It's a very good platform to mange your payments and payroll , both the sales & support team are great and are there to clear all your doubts and concerns on the process, so you won't regret it. Review collected by and hosted on G2.com.

What problems is Plane solving and how is that benefiting you?

The platform is very intuitive and user firendly, and within a few clicks you can pay 100 contractors around the world. A process that used to take hours for our Company is now taking a few minutes.

Also, the users creation and administrative processes to set up & maintain the contractors are very easy as well.

I think the main 2 benefits for our company were, saving a lot of time in the payments' process and saving a lot of money on bank commissions. We are glad we found Pilot to help us out. Review collected by and hosted on G2.com.

Response from Asta So of Plane

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Hi Bruno, thank you for your feedback! I'm sorry to hear that you hadn't received the funds yet; some banks can be slower to respond. I checked, and it sounds like our support team has been in contact with you already to resolve this issue. Please let us know if you have any additional questions, and thanks for using Pilot!

Verified User in Gambling & Casinos

Small-Business (50 or fewer emp.)

5/24/2022

"Good experience"

4/5

What do you like best about Plane?

It is easy to use the platform and manage the contract Review collected by and hosted on G2.com.

What do you dislike about Plane?

Coul have a better tutorial and wat to explain the platform Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

5/31/2022

"Great tool to control payments"

5/5

What do you like best about Plane?

It´s easy and straightforward to use. I can keep all the information regarding payments in one place.

I generally use it to record the invoices that I´ve generated. Review collected by and hosted on G2.com.

What do you dislike about Plane?

The interface is very simple, but it works.

Sometimes the company doesn´t update the status of some payments and would be nice if we have a function to request them to update. Review collected by and hosted on G2.com.