Plane Reviews & Product Details

Pilot is a solid tool for tracking contracts, sending invoices, and monitoring their status all in one place. It also lets me sign the necessary documents directly in the browser, which makes the whole process more convenient. UI is clear and intuitive and performance of their website is snappy. Review collected by and hosted on G2.com.

While you can request payments, they may take extra time to be received. This adds an extra layer of consideration when thinking through the payment flow. It’s not a major issue, but it’s something to expect. Review collected by and hosted on G2.com.

I like that Plane offers ease of access, making it convenient to use. It's much more straightforward compared to other HR payroll platforms I've used before, leading to fewer user pain points concerning the user experience. The platform's efficiency lets me easily update information and provide additional details as I fill in information. I appreciate how everything is direct and straightforward, allowing me to quickly navigate to the request for payment page, fill out forms, upload PDFs, and view the history of payments I've requested. The initial setup was simple too; I could just sign in with my Google account, making the process pretty easy. Plane is also efficient and free to use, which is beneficial for those starting out or needing something less complex. Review collected by and hosted on G2.com.

I would say just being able to update information. I've noticed that with some of the previous invoices that I've sent, it doesn't keep the new address that I updated for. So I don't know if that's a Plane issue or not, but there's no way to communicate that across the platform that my address has been updated and also needs to be updated on the invoice as well. Review collected by and hosted on G2.com.

I like Plane for its simplicity and intuitivity. It provides simple steps for completing tasks like registration and filling bank information, which are structured by steps and concepts rather than a single complicated form. It's great at the moment. Review collected by and hosted on G2.com.

The workflow of the onboarding does lack clarity, which is why I end up contacting the support center. It would be helpful to have a simple email that shows when my part is completed and indicates that I need to wait for the approver workflow. Review collected by and hosted on G2.com.

I like that Plane is very timely when it comes to my pay. It comes in at the right time every single time and there's never a delay. This allows me to plan accordingly for any issues or anything I need to sort out with my pay every week. I really value that I never have to worry about my pay coming late because it's always on time. Additionally, the initial setup was super easy. Review collected by and hosted on G2.com.

N/A Review collected by and hosted on G2.com.

I like how Plane makes it simple to edit info like my bank account number. It's straightforward and never misses any date. Keeping it simple helps me a lot, especially since I mostly use it to consult my salary. The initial setup was also very easy because the company provided a document with guidance. Review collected by and hosted on G2.com.

The mobile version of Plane doesn't work well for me. When I tried using it on my phone, I couldn't do anything. Review collected by and hosted on G2.com.

The platform is easy to access and the customer service is outstanding. I appreciate being able to download a payment receipt that shows full details of the transfer, including key things like a UETR number, which is often hard to find in international transaction data. Setting up the account was very easy; I just followed simple instructions from an email. Review collected by and hosted on G2.com.

Nothing. It was easy and straightforward to use. Initially the transaction failed, but customer service were quick to respond and gave me assurances that my money was safe and provided guidance on why the transaction failed and what I should do to fix the problem (which was an error on my part). Sharon from the Plane team kept in touch, sent regular updates and gave me confidence that the transaction would be processed in full. Review collected by and hosted on G2.com.

I find Plane very easy for creating receipts and requesting payments. The user experience is friendly, making it easy to find everything I need. The setup was also very straightforward; after receiving an email invitation, I was up and running in just a few steps. Review collected by and hosted on G2.com.

I think it would be great if you can edit some of the payment request details after you submit them. For example, the date pay period, the description, and the invoice. Review collected by and hosted on G2.com.

I find Plane's customer support very helpful, and the user interface of the website is pretty easy to manage and deal with. The initial setup was also very easy and took me less than five minutes to enter all my details and have my bank account set up. Review collected by and hosted on G2.com.

I had two small issues. One of them was regarding my bank account details; I didn't realize that I had entered them wrong because there was no confirmation. Also, I didn't receive any emails about the rejection of my payment on the first attempt, which is kind of annoying. So, I had to directly go to customer support to get help. Also, because I live in the UK, customer support doesn't work at all times for me, so I sort of have to wait for American hours to receive customer support. Review collected by and hosted on G2.com.

I appreciate how quickly everything is dealt with on Plane. My most recent payment was sent at 23:55 GMT, and by the next morning at 10:51 GMT, the money was already in my bank account. Everything is stored safely and recorded, which makes tax filing much easier. It's also easy to navigate and access for accounting, eliminating the need to store data in an Excel sheet or manage it with third parties. Plus, when I need to contact support, I'm not met with AI trying to resolve the problem, which is something every consumer dislikes. The initial setup was also very easy. Review collected by and hosted on G2.com.

Nothing! Review collected by and hosted on G2.com.

I like how Plane is very straightforward. You fill out the onboarding forms, and you receive your first payment directly from your client. I also found the initial setup to be very easy. Review collected by and hosted on G2.com.

Plane could improve by including payment periods to have better invoices. As of right now, they do not include payment periods, so it becomes a struggle to track specific payments from a client and make sure everything has been paid accordingly. Review collected by and hosted on G2.com.