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Pipeline CRM Overview

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What is Pipeline CRM?

Pipeline CRM is a sales-first CRM designed to help teams close deals faster, automate processes, and drive predictable revenue growth. Our platform eliminates time-consuming admin work with powerful automation, seamlessly moving leads from prospect to customer. With an intuitive interface and highly customizable workflows, sales teams can focus on selling—not data entry. What makes Pipeline CRM different? Our award-winning Customer Support sets us apart. In 2024, we achieved a 98% customer satisfaction rating, with real human support available in minutes via live chat. Plus, our built-in AI Email Assistant, Smart Agenda, and automated sales workflows make managing deals easier than ever. From custom lead tracking to advanced sales reporting and forecasting, you’ll have all the tools you need to scale your business effortlessly. Trusted by 9,000+ users in 60 countries, Pipeline CRM is built for sales teams that want a simple yet powerful CRM that grows with them. Sign up for a 14-day free trial today and see why teams choose Pipeline to accelerate sales!

Pipeline CRM Details
Product Website
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Pipeline CRM Community
Languages Supported
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Product Description

Pipeline CRM is the first sales productivity platform to combine sales engagement and CRM in one simple app

How do you position yourself against your competitors?

Most sales leaders believe their growth is affected by having inaccurate and incomplete sales data. Imposing a CRM that makes tasks more difficult for sales reps will lead to low CRM adoption. Choose a CRM that your sales team will actually use so you can make business decisions based on data you trust, not a gut feeling. Pipeline CRM is the most adopted CRM with 83% user adoption, compared to 76% adoption by Salesforce or 61% adoption by Dynamics 365 (validated by G2Crowd).

Seller Details
Seller
Pipeline CRM
Company Website
Year Founded
2006
HQ Location
Seattle, WA
Twitter
@PipelineDeals
2,920 Twitter followers
LinkedIn® Page
www.linkedin.com
32 employees on LinkedIn®
Phone
+1 (866) 702-7303
Description

Pipeline CRM is a customer relationship management software designed to streamline sales processes and enhance team collaboration. It offers features such as pipeline management, task automation, and reporting tools, enabling businesses to manage their customer interactions effectively. The platform is user-friendly and customizable, catering to the needs of various industries. For more information, visit their website at https://pipelinecrm.com/.

YG
Overview Provided by:
Yuriy Golovko

Pipeline CRM Integrations

(1)
Verified by Pipeline CRM
Product Avatar Image

Salesforce Sales Cloud

Recent Pipeline CRM Reviews

GM
Gabriel M.Small-Business (50 or fewer emp.)
5.0 out of 5
"could not access my saved deals lists"
visibility to all aspects of our business deals
Read more
Verified User
U
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Great customer service, quick responses"
I like the customer support features and the fact I can view when customers open emails.
Read more
RK
Ray K.Small-Business (50 or fewer emp.)
4.5 out of 5
"Incredibly helpful!"
It makes my life so much easier! So helpful to me!
Read more

Pipeline CRM Pricing

Start
Starting at $25.00
Develop
Starting at $33.00
Grow
Starting at $49.00
See all 3 Pipeline CRM pricing levels

Pipeline CRM Media

Pipeline CRM Demo - PipelineDeals homepage
All your critical information in one place
Pipeline CRM Demo - PipelineDeals deals list view
Manage everything about your deals in one place
Pipeline CRM Demo - PipelineDeals mobile app
Leave your computer, but don't leave your pipeline.
Play Pipeline CRM Video
Play Pipeline CRM Video
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Play Pipeline CRM Video
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Official Downloads

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Video Reviews

Review by Jarod B.
Pipeline CRM review by Jarod B.
Play Pipeline CRM review by Jarod B.
Fantastic CRM for the price
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937 out of 938 Total Reviews for Pipeline CRM

4.4 out of 5
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937 out of 938 Total Reviews for Pipeline CRM
4.4 out of 5
937 out of 938 Total Reviews for Pipeline CRM
4.4 out of 5

Pipeline CRM Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Pipeline CRMQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Information Technology and Services
AI
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Pipeline CRM?

simple and straightforward to use. It's perfect for our 6 person sales and account management team that have basic use now. It will be challenged as we grow though. Review collected by and hosted on G2.com.

What do you dislike about Pipeline CRM?

a bit rigid & would like more automation Review collected by and hosted on G2.com.

Recommendations to others considering Pipeline CRM:

Consider how complex of a crm you need Review collected by and hosted on G2.com.

What problems is Pipeline CRM solving and how is that benefiting you?

Sales organization and planning. Benefits are increasing amount of clients we can juggle at once Review collected by and hosted on G2.com.

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Verified User in Wine and Spirits
UW
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Pipeline CRM?

Ease of product set up and on-going use, amazing customer service, brilliant reporting, and ability to export all data when needed. Review collected by and hosted on G2.com.

What do you dislike about Pipeline CRM?

Nada. I come up short when trying to think of things that are frustrating for me. Review collected by and hosted on G2.com.

Recommendations to others considering Pipeline CRM:

It is amazingly simple and fast to get set up, and when I have questions, I call the number and talk to someone live in their offices - not an outsourced hired vendor - someone who knows the product as an expert. My due diligence involved testing numerous CRM options, and none were as easy to use, which was great when I needed to train co-workers on how to use it as well. Once they were up and running, the collaboration capabilities are brilliant. We all knew who was tackling what and what needed to be done by when. Couldn't recommend enough! Review collected by and hosted on G2.com.

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MC
Videographer
Legal Services
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Pipeline CRM?

PipelineDeals is truly the simplest to use CRM system I have encountered. I enjoy the easy to use interface and their straighforward yet expansive reporting capabilities. Additionally, the support I've received has been a real person every time. Review collected by and hosted on G2.com.

What do you dislike about Pipeline CRM?

I found it a little tough to get started until I discovered the tutorial. Review collected by and hosted on G2.com.

Recommendations to others considering Pipeline CRM:

Make sure you take advantage of the support, they also offer startup services that I wish I'd known about. Review collected by and hosted on G2.com.

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ER
Co-founder & CSO
Internet
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Pipeline CRM?

This is a decent CRM for Small Business users. It's has a straight forwarded tabbed interface that is realively pleasant to look at, and in general easily allows you to manage Accounts, Contacts, Opportunities, Tasks, and Events. Review collected by and hosted on G2.com.

What do you dislike about Pipeline CRM?

It's a small business CRM and in general with many of these providers you will eventually need to out grow it. That's why, in general I recommend people start on a CRM that is guaranteed to scale. In addition, once you scale you gain access to the myriad of applications found on platforms such as Salesforce.com CRM, Force.com. Review collected by and hosted on G2.com.

Recommendations to others considering Pipeline CRM:

Consider it only if you're a small business that intends to stay that way. Otherwise, consider SFDC or Dynamics. Review collected by and hosted on G2.com.

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PT
Owner
Internet
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Pipeline CRM?

Easy of use, excellent customer support. Great pricing. All the features of the bigger solutions available on Pipeline Deals Review collected by and hosted on G2.com.

What do you dislike about Pipeline CRM?

There is really nothing that we disliked about this product. Review collected by and hosted on G2.com.

Recommendations to others considering Pipeline CRM:

Skip Salesforce. Pipeline Deals is everything you need with no ridiculous setup. Review collected by and hosted on G2.com.

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PB
Director, Enterprise Solution Architect
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Pipeline CRM?

The pricing is reasonable if you don't have more then 5 users and no plans to grow your user base. It has basic reporting and syncs with Google Apps. Mobile feature is nice and free (no add on cost). Support is not just email, but also offers a phone number which is not very common with small CRM shops. Review collected by and hosted on G2.com.

What do you dislike about Pipeline CRM?

It's just not Salesforce. Review collected by and hosted on G2.com.

Recommendations to others considering Pipeline CRM:

For a real small company, it's worth the 30 day trial. I am in procss of implementing for a friend with the trial version to see how he likes it, and so far we seem to be happy. Review collected by and hosted on G2.com.

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Verified User in Information Technology and Services
UI
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Pipeline CRM?

Pretty cheap at just $15/user/month. Clean user interface. Basic organization of leads, deals, and contacts. Very straight forward setup and layout. Review collected by and hosted on G2.com.

What do you dislike about Pipeline CRM?

Very basic Review collected by and hosted on G2.com.

Recommendations to others considering Pipeline CRM:

Try the free trial. Review collected by and hosted on G2.com.

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