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Pipeline CRM Reviews & Product Details - Page 3

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Pipeline CRM Overview

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What is Pipeline CRM?

Pipeline CRM is a sales-first CRM designed to help teams close deals faster, automate processes, and drive predictable revenue growth. Our platform eliminates time-consuming admin work with powerful automation, seamlessly moving leads from prospect to customer. With an intuitive interface and highly customizable workflows, sales teams can focus on selling—not data entry. What makes Pipeline CRM different? Our award-winning Customer Support sets us apart. In 2024, we achieved a 98% customer satisfaction rating, with real human support available in minutes via live chat. Plus, our built-in AI Email Assistant, Smart Agenda, and automated sales workflows make managing deals easier than ever. From custom lead tracking to advanced sales reporting and forecasting, you’ll have all the tools you need to scale your business effortlessly. Trusted by 9,000+ users in 60 countries, Pipeline CRM is built for sales teams that want a simple yet powerful CRM that grows with them. Sign up for a 14-day free trial today and see why teams choose Pipeline to accelerate sales!

Pipeline CRM Details
Product Website
Discussions
Pipeline CRM Community
Languages Supported
English
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Product Description

Pipeline CRM is the first sales productivity platform to combine sales engagement and CRM in one simple app

How do you position yourself against your competitors?

Most sales leaders believe their growth is affected by having inaccurate and incomplete sales data. Imposing a CRM that makes tasks more difficult for sales reps will lead to low CRM adoption. Choose a CRM that your sales team will actually use so you can make business decisions based on data you trust, not a gut feeling. Pipeline CRM is the most adopted CRM with 83% user adoption, compared to 76% adoption by Salesforce or 61% adoption by Dynamics 365 (validated by G2Crowd).

Seller Details
Seller
Pipeline CRM
Company Website
Year Founded
2006
HQ Location
Seattle, WA
Twitter
@PipelineDeals
2,927 Twitter followers
LinkedIn® Page
www.linkedin.com
32 employees on LinkedIn®
Phone
+1 (866) 702-7303
Description

Pipeline CRM is a customer relationship management software designed to streamline sales processes and enhance team collaboration. It offers features such as pipeline management, task automation, and reporting tools, enabling businesses to manage their customer interactions effectively. The platform is user-friendly and customizable, catering to the needs of various industries. For more information, visit their website at https://pipelinecrm.com/.

YG
Overview Provided by:
Yuriy Golovko

Pipeline CRM Integrations

(1)
Verified by Pipeline CRM
Product Avatar Image

Salesforce Sales Cloud

Recent Pipeline CRM Reviews

GM
Gabriel M.Small-Business (50 or fewer emp.)
5.0 out of 5
"could not access my saved deals lists"
visibility to all aspects of our business deals
Read more
Verified User
U
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Great customer service, quick responses"
I like the customer support features and the fact I can view when customers open emails.
Read more
RK
Ray K.Small-Business (50 or fewer emp.)
4.5 out of 5
"Incredibly helpful!"
It makes my life so much easier! So helpful to me!
Read more

Pipeline CRM Pricing

Start
Starting at $25.00
Develop
Starting at $33.00
Grow
Starting at $49.00
See all 3 Pipeline CRM pricing levels
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Pipeline CRM Media

Pipeline CRM Demo - PipelineDeals homepage
All your critical information in one place
Pipeline CRM Demo - PipelineDeals deals list view
Manage everything about your deals in one place
Pipeline CRM Demo - PipelineDeals mobile app
Leave your computer, but don't leave your pipeline.
Play Pipeline CRM Video
Play Pipeline CRM Video
Play Pipeline CRM Video
Play Pipeline CRM Video
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Official Downloads

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Video Reviews

Review by Jarod B.
Pipeline CRM review by Jarod B.
Play Pipeline CRM review by Jarod B.
Fantastic CRM for the price
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937 out of 938 Total Reviews for Pipeline CRM

4.4 out of 5
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937 out of 938 Total Reviews for Pipeline CRM
4.4 out of 5
937 out of 938 Total Reviews for Pipeline CRM
4.4 out of 5

Pipeline CRM Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Pipeline CRMQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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AJ
Senior Consultant (Middle East and India)
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about Pipeline CRM?

A very helpful system that has helped us improve our sales productivity and lead management! Review collected by and hosted on G2.com.

What do you dislike about Pipeline CRM?

More integrations with communication tools would have been better! Review collected by and hosted on G2.com.

What problems is Pipeline CRM solving and how is that benefiting you?

It is solving the problem of lead capturing, lead management and performance tracking! Review collected by and hosted on G2.com.

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Response from Chelsea Santo of Pipeline CRM
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Hi Aaryan. Thank you for your updated review. Our goal is to provide effective lead capture and management solutions - we're so glad you're satisfied. We are actively working on building out our integrations library - stay tuned! Thank you for being a Pipeline customer.

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PB
Digital Marketing Specialist
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Thank You page
What do you like best about Pipeline CRM?

Pipeline CRM helps you visualize and understand your sales pipeline in order to grow your business. Lead Management. It provide accessibility to all organisation Review collected by and hosted on G2.com.

What do you dislike about Pipeline CRM?

Automatically get your leads.The lack of automated functions. Calendar only gives one color per person which sometimes makes it difficult to navigate. Review collected by and hosted on G2.com.

What problems is Pipeline CRM solving and how is that benefiting you?

It is easy to use, easy to customize, and works well for a sales organization. We use it for tracking our funnel opportunities as well as planning. Review collected by and hosted on G2.com.

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JA
Regional Sales Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Pipeline CRM?

It was very relevant to my job and it was created in house Review collected by and hosted on G2.com.

What do you dislike about Pipeline CRM?

Sometimes a lag when they do updates to the CRM Review collected by and hosted on G2.com.

What problems is Pipeline CRM solving and how is that benefiting you?

Steamline the sales process Review collected by and hosted on G2.com.

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RK
Keynote Speaker, Mentor, Trainer
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about Pipeline CRM?

It makes my life so much easier! So helpful to me! Review collected by and hosted on G2.com.

What do you dislike about Pipeline CRM?

Nothing really! It does what it is supposed to do & what it says it will! Review collected by and hosted on G2.com.

What problems is Pipeline CRM solving and how is that benefiting you?

I really do not have any "problems"; especially since using this!

Very helpful & helps keep me organized! I really enjoy the ease of using it!

It makes my work life way easier! Review collected by and hosted on G2.com.

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Response from Chelsea Santo of Pipeline CRM
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Hi Ray! Thank you so much for taking time to update your review! I'm so pleased to hear you find so much success with Pipeline CRM. We're always here if you have any questions about what more Pipeline can do for you.

- Chelsea, Pipeline Marketing

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DD
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Pipeline CRM?

The tasks I can set remind me of important events that are to take place, or remind me of my list of to do's. Review collected by and hosted on G2.com.

What do you dislike about Pipeline CRM?

Sometimes I manage to get duplicate accounts or copies of accounts in the system and I am not sure how I manage to do that. If I was able to understand how I am creating duplicates I could eliminate the problem. Review collected by and hosted on G2.com.

What problems is Pipeline CRM solving and how is that benefiting you?

Actually it helps me remember to follow up on quotes and close more sales. It is helpful to follow up on customers who have purchased but have been silent for awhile. Review collected by and hosted on G2.com.

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KJ
Director of Digital Marketing & Technology
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Pipeline CRM?

It is a really easy-to-use platform, I have not had any problem training new hires on this solution. Review collected by and hosted on G2.com.

What do you dislike about Pipeline CRM?

I would like it to offer more marketing integration solutions without use a 3rd party plugin. Also more dynamic reporting. Review collected by and hosted on G2.com.

What problems is Pipeline CRM solving and how is that benefiting you?

We use pipeline to manage deals that have to touch many hands in the sales process. Review collected by and hosted on G2.com.

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JJ
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Pipeline CRM?

User friendly interface with unlimited filters for managing a unique sales pipeline. Review collected by and hosted on G2.com.

What do you dislike about Pipeline CRM?

Would be nice if it had an integrated AMS system to compliment this excellent product. Review collected by and hosted on G2.com.

What problems is Pipeline CRM solving and how is that benefiting you?

Pipeline CRM has excellent support and always resolve any issues that me or my team have. Review collected by and hosted on G2.com.

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JB
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Pipeline CRM?

The layout of the pages in both the people and the deal sections of the software and their compatibility in working in and out of our client information seamlessly. Review collected by and hosted on G2.com.

What do you dislike about Pipeline CRM?

It is not as flexible as I would like in relation to running any kind of specific report on certain topics. I wish this was more flexible or ven had it's own page passed on entering the parameters I would like to look at. Review collected by and hosted on G2.com.

What problems is Pipeline CRM solving and how is that benefiting you?

Organization, database, sales tracking, reports, goals Review collected by and hosted on G2.com.

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RL
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Pipeline CRM?

The thing I like most about Pipeline is how easy it is to use. I've used other CRM's in the past and they can be more sophisticated than needs to be. Been using Pipeline for 8 years now and it will continue to be my go to CRM moving forward with any business I'm a part of. Review collected by and hosted on G2.com.

What do you dislike about Pipeline CRM?

I can't recall not liking anything about Pipeline Review collected by and hosted on G2.com.

What problems is Pipeline CRM solving and how is that benefiting you?

n/a Review collected by and hosted on G2.com.

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AO
B2B Sales (Field)
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Pipeline CRM?

It is most suitable for my sales challenges and gets the job done. Review collected by and hosted on G2.com.

What do you dislike about Pipeline CRM?

The user interface is less attractive than engaging yet gets the job done. Review collected by and hosted on G2.com.

What problems is Pipeline CRM solving and how is that benefiting you?

It organizes my workflow, keeps me on track with my customer's activities and creates the right campaign to increase sales. Review collected by and hosted on G2.com.

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