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PioneerRX Reviews & Product Details

DC
Office Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about PioneerRX?

Easy to locate patients or prescriptions Review collected by and hosted on G2.com.

What do you dislike about PioneerRX?

Posting AR payments can be confusing, but help section clears it up Review collected by and hosted on G2.com.

What problems is PioneerRX solving and how is that benefiting you?

Everything needed to run a successful Retail Pharmacy Review collected by and hosted on G2.com.

PioneerRX Overview

What is PioneerRX?

PioneerRx is the #1 pharmacy software chosen by independent pharmacies determined to make a difference in the future of healthcare. With 50% of our business coming from referrals, PioneerRx software has become the tool of choice for innovative pharmacies. Our weekly, cutting-edge improvements provide speed, simplicity, consistency, and flexibility. Join our mission to Save + Revitalize independent pharmacy.

PioneerRX Details
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Product Description

PioneerRx is a pharmacy sofwtware that includes features such as Apple iPad Signature Capture, Email/Text Customer Notification, Hard Copy Imaging Workflow and more.


Seller Details
Seller
PioneerRX
HQ Location
Irving, US
Twitter
@PioneerRx
1,992 Twitter followers
LinkedIn® Page
www.linkedin.com
196 employees on LinkedIn®

Jeff K.
JK
Overview Provided by:
President at PioneerRx

Recent PioneerRX Reviews

CF
Camilla F.Small-Business (50 or fewer emp.)
5.0 out of 5
"User friendly, very robust"
Integrates everything most community pharmacies need from a software. We switched from McKesson to Pioneer and couldn't be happier. Fast tech suppo...
Verified User
U
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Pioneer = cutting edge of pharmacy"
Great support. Weekly updates. Built-in sync. Care plans. Triggers. Reports. I could go on and on about the great things this does and does well.
DC
Donna C.Small-Business (50 or fewer emp.)
4.0 out of 5
"Modern Pharmacy Software"
Easy to locate patients or prescriptions
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PioneerRX Media

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18 out of 19 Total Reviews for PioneerRX

4.1 out of 5
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18 out of 19 Total Reviews for PioneerRX
4.1 out of 5
18 out of 19 Total Reviews for PioneerRX
4.1 out of 5
G2 reviews are authentic and verified.
CF
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about PioneerRX?

Integrates everything most community pharmacies need from a software. We switched from McKesson to Pioneer and couldn't be happier. Fast tech support, compounding integration, many tools for management and more. Review collected by and hosted on G2.com.

What do you dislike about PioneerRX?

It's not the cheapest software on the market, doesn't have as many report features as I would like, running the software offsite is "possible " but at a snails pace Review collected by and hosted on G2.com.

What problems is PioneerRX solving and how is that benefiting you?

Running the pharmacy Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals
UP
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about PioneerRX?

Great support. Weekly updates. Built-in sync. Care plans. Triggers. Reports.

I could go on and on about the great things this does and does well. Review collected by and hosted on G2.com.

What do you dislike about PioneerRX?

Not extremely flexible with different types of pharmacy ie. compounding, mail order, specialty. Can do them, but not their main focus, which is okay. Review collected by and hosted on G2.com.

What problems is PioneerRX solving and how is that benefiting you?

Pioneer has helped us work faster and more accurately, with greater visibility across the entire process. Review collected by and hosted on G2.com.

Colleen L.
CL
Lead Pharmacy Technician
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about PioneerRX?

how you can run a report on just about anything. Review collected by and hosted on G2.com.

What do you dislike about PioneerRX?

nothing really. I really like all its functions Review collected by and hosted on G2.com.

Recommendations to others considering PioneerRX:

I have worked on a lot of pharmacy software and this is by far the best Review collected by and hosted on G2.com.

What problems is PioneerRX solving and how is that benefiting you?

they are very quick to get back to you. and always willing to help. Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals
UP
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about PioneerRX?

It seems like it can do it all, almost too much. Review collected by and hosted on G2.com.

What do you dislike about PioneerRX?

Very dated aesthetics. For an industry that's constantly evolving, I'd expect a tool that's more user friendly Review collected by and hosted on G2.com.

What problems is PioneerRX solving and how is that benefiting you?

Processing prescriptions, solving insurance issues Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about PioneerRX?

The reports feature was really user friendly and gave great insight into everyday P&L Review collected by and hosted on G2.com.

What do you dislike about PioneerRX?

There wasn't a full integrated shipping feature, it only allowed you to track deliveries but the delivery receipts had to be scanned manually Review collected by and hosted on G2.com.

What problems is PioneerRX solving and how is that benefiting you?

I've had no problems with them and since using them everything has become much easier Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals
UP
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about PioneerRX?

It is an overloaded app that where its functions are organized on the top bar and even broken down further. I like how there are so many components to it even though it might be intimidating at first. Review collected by and hosted on G2.com.

What do you dislike about PioneerRX?

I dislike the dull layout, but everything's zoomed out to fill the screen with more tabs and make it more efficient. Review collected by and hosted on G2.com.

Recommendations to others considering PioneerRX:

It may seem very overwhelming, but it gets easier and soon you will realize everything is there for more efficiency. Review collected by and hosted on G2.com.

What problems is PioneerRX solving and how is that benefiting you?

I am typing and processing prescriptions whether it's electronic, intake, walk-in, verbal, or transfer. I can view the rejection, do overrides, and see specific medications I am choosing. Review collected by and hosted on G2.com.

Sierra M.
SM
Pharmacy Intern
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about PioneerRX?

I like the ability to use the printed receipt information as the label for the bag. I also like the transparency on the pricing information. Review collected by and hosted on G2.com.

What do you dislike about PioneerRX?

The system is not windows based, making it difficult to navigate. The pharmacist verification screen is also difficult to run DUR reviews on. Review collected by and hosted on G2.com.

Recommendations to others considering PioneerRX:

The support team is able to assist you in building out the program to make it more user-friendly Review collected by and hosted on G2.com.

What problems is PioneerRX solving and how is that benefiting you?

We have found ways to increase the user-ability of the program Review collected by and hosted on G2.com.

Danielle P.
DP
Nationally Certified Pharmacy Technician
Recreational Facilities and Services
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about PioneerRX?

SyncRx is amazing. I am in charge of our sync program and have more than 550patients to manage and pioneer makes the process seem less. Over all layout is also easy to maneuver. Review collected by and hosted on G2.com.

What do you dislike about PioneerRX?

They don’t work as well with vow phone system as we would like. Vow has their side of the text messaging platform set up hut pioneer does not have theirs. It would make communicating with patients much easier. Review collected by and hosted on G2.com.

What problems is PioneerRX solving and how is that benefiting you?

Pioneer has options for numerous reports that are very helpful for the business such as profit reports. We often use pioneer reports to analyze data for better patient care and better profit opportunities. Review collected by and hosted on G2.com.

Diane H.
DH
Pharmacy Intern
Hospital & Health Care
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about PioneerRX?

It better keeps track of where the prescription is in the processing stages, keeps track of inventory, and allows paperless auto fills and syncs. Review collected by and hosted on G2.com.

What do you dislike about PioneerRX?

Finding the formula for certain compounds, such as Mary’s Magic is very tedious. Unfortunately, you can’t see a preview of the formula before you click on it. So most of the time it takes over twice as long to find the right formula than it is to make it. Review collected by and hosted on G2.com.

What problems is PioneerRX solving and how is that benefiting you?

It really helps let you know what stage the prescription is in. Before pioneer you had to look all over the store to find where one was. Pioneer really helps narrow down the search so you don’t look like an idiot in front of the customers. Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals
UP
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about PioneerRX?

Overall, PioneerRx was an easy software to use as a pharmacy technician. I liked the neat user interface, many keyboard shortcuts, and method of contacting customer service. Review collected by and hosted on G2.com.

What do you dislike about PioneerRX?

The one feature I experienced the most problems with was the automatic refill feature. There were some positive parts to it, however, it had many glitches. For example, prescriptions would not pop up for autorefills if the delivery driver did not assign the Rx as completed, although it did show that it was delivered. Review collected by and hosted on G2.com.

What problems is PioneerRX solving and how is that benefiting you?

PioneerRx inventory control, post-edit popup (when negative profit), and its ease of use have helped us as an independent pharmacy to enhance and increase our methods and levels of service. Review collected by and hosted on G2.com.