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4.9 out of 5
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Ping Identity
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106 Ping Identity Reviews
4.4 out of 5
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Overall Review Sentiment for Ping Identity
Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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AI
Verified User in Insurance
Enterprise(> 1000 emp.)
What do you like best about Ping Identity?
Have been using Ping products including Pingone, Pingfederate. Great products & easy to administer Review collected by and hosted on G2.com.
What do you dislike about Ping Identity?
Currently we use on-prem solutions but would like to consider to move to cloud offering Review collected by and hosted on G2.com.
AV
Amit V.
Platform & Security - Customer Enablement Shared Services
Enterprise(> 1000 emp.)
What do you like best about Ping Identity?
Integration is seamless, easy deployment on production Review collected by and hosted on G2.com.
What do you dislike about Ping Identity?
Delay in security, like Ping Fed, have v2 version of reCaptcha & v3 is still in pipeline Review collected by and hosted on G2.com.
CI
Verified User in Information Technology and Services
Mid-Market(51-1000 emp.)
What do you like best about Ping Identity?
Simplicity and integration, you can have Ping ID up and running quickly and it integrates nicely into virtually all security eco-systems. I also like that it allows for customer facing identity solutions that secures and doesn't complicate their log-ins or experience. Everything with Ping is seamless and powerful. Review collected by and hosted on G2.com.
What do you dislike about Ping Identity?
There is nothing bad to say about Ping, considering its competitors you get a lot more value and peace of mind knowing that your databases and network is secure. It's hard to say anything bad about Ping because it solves so many problems and simplifies the work for IT teams. Review collected by and hosted on G2.com.
ER
Verified User in Retail
Enterprise(> 1000 emp.)
What do you like best about Ping Identity?
The products are lightweight, containerized, have an API First approach. This makes it very easy to customize or use out of the box depending upon your needs. Very technical support and can help resolve most queries.
The best thing was that the product never broke and could chug along as if it never even exists. Very low operational costs because the products sturdiness. Review collected by and hosted on G2.com.
What do you dislike about Ping Identity?
Would have loved to see more Ping Access features to be part of federate. Also lacked some capabilities to expand around FIDO(date info). Risk capabilities were also getting built so we could not fully utilize all features. Review collected by and hosted on G2.com.
AI
Verified User in Information Technology and Services
Enterprise(> 1000 emp.)
What do you like best about Ping Identity?
We were using almost nine products from PingIdentity and it's easy to use and scale on the demand. The provided upgrade utility makes upgrades easy to perform. The professional services group from Ping has also been excellent and has been a true partner during implementation and other additional projects. The ability to use PingID push MFA was a requirement with the recent cases of Smishing (SMS Phishing) being conducted by bad actors Review collected by and hosted on G2.com.
What do you dislike about Ping Identity?
So far I didn't get any issues with PingIdentity products.I don't like how the communication at the API layer is based on changing the content type instead of using a standard RESTful API. To me, this seems like some kind of security by obscurity. We ran into a couple of minor issues when implementing the PingFederate disaster recovery solution, but the support team is very professional enough to step in and helped us along the way. Review collected by and hosted on G2.com.
NG
Nathaniel G.
Security Solutions Architect - IAM and PAM
Enterprise(> 1000 emp.)
What do you like best about Ping Identity?
Simplicity to get the platform up and running. The level of creativity you leverage to achieve complex goals. Review collected by and hosted on G2.com.
What do you dislike about Ping Identity?
Support site, and documentation. If you find a useful article\document print it as a PDF. Links and content change at break neck pace. Review collected by and hosted on G2.com.
KM
Katie M.
Business Development Specialist
Enterprise(> 1000 emp.)
What do you like best about Ping Identity?
I love the mobile app. I used to train employees on using the desktop application to copy and paste their new code for access. I recently started using the app on my phone and watch. Now, with a swipe, I'm authenticated and ready for work. Simple solutions. Review collected by and hosted on G2.com.
What do you dislike about Ping Identity?
No complaints so far about the PingID solution. Everything that I have used so far has worked brilliantly. Review collected by and hosted on G2.com.
MK
Mark K.
Data Security Analyst
Enterprise(> 1000 emp.)
What do you like best about Ping Identity?
The interface is easy to use and works well without many hiccups. I was handed PingFederate by my company without any experience using federation servers or SSO previously and have grown to like the product more and more as I use it. The documentation has been incredibly useful in helping me get adjusted to a new product. Review collected by and hosted on G2.com.
What do you dislike about Ping Identity?
The one thing that does bother me using PingFederate is the confusing use of "Done", "Save", and "Next" when you are setting up a configuration. It's not always clear which button you should click for each situation, and I have lost some work by clicking "Save" when I should have clicked "Done". Review collected by and hosted on G2.com.
AB
Andy B.
Director of Information Technology
Enterprise(> 1000 emp.)
What do you like best about Ping Identity?
Security with SSO and MFA - Implementing safe and secure ways that allowed our users easy access to our data and applications and not have to remember multiple usernames/passwords. Review collected by and hosted on G2.com.
What do you dislike about Ping Identity?
When we first implement this, it was NOT a true SaaS solution, we had to host the server in our AWS. Review collected by and hosted on G2.com.
UH
Verified User in Hospital & Health Care
Enterprise(> 1000 emp.)
What do you like best about Ping Identity?
Ping is easy to use. The interface is is simple and straightforward especially for new users who are getting accustomed to using it. Review collected by and hosted on G2.com.
What do you dislike about Ping Identity?
The only thing I didn't like was when I needed my phone to swipe for ping access when using my laptop to access my email without the virtual desktop. But this was before I had virtual desktop pre-covid. Review collected by and hosted on G2.com.
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