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Ping Identity Reviews & Product Details

Galen R.
GR
Director of Operations
Computer Software
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Ping Identity?

Very powerful feature set. Can manually configure SAML connections for almost any site. Review collected by and hosted on G2.com.

What do you dislike about Ping Identity?

VERY complicated. Extremely steep learning curve. Documentation helps but needs clarification in many cases. Product is becoming obsolete as competitors are starting to offer equivalent or better features. Review collected by and hosted on G2.com.

Recommendations to others considering Ping Identity:

Look at other options for a simpler setup/admin process. Review collected by and hosted on G2.com.

What problems is Ping Identity solving and how is that benefiting you?

Increased security. Simplified login process for employees. Review collected by and hosted on G2.com.

Ping Identity Overview

What is Ping Identity?

Ping Identity (NYSE: PING) builds identity security for the global enterprise with an intelligent identity platform that offers comprehensive capabilities including single sign-on (SSO), multi-factor authentication (MFA), directory and more. Ping helps enterprises balance security and user experience for workforce, customer and partner identity types with a variety of cloud deployment options including identity-as-a-service (IDaaS), containerized software and more. Ping has solutions for both IT and developer teams. Visit www.pingidentity.com to learn more.

Ping Identity Details
Languages Supported
German, English, French, Italian, Japanese, Korean, Dutch, Portuguese, Russian, Spanish, Thai, Turkish, Chinese (Simplified)
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Product Description

Ping Identity (NYSE: PING) offers intelligent identity capabilities such as single sign-on and multi-factor authentication for workforce, customer and partner use cases.'

How do you position yourself against your competitors?

Getting started with Ping Identity is easy and fast. And, as your IAM matures, extend functionality as needed for any variety of projects.


Seller Details
Year Founded
2002
HQ Location
Denver, CO
Twitter
@pingidentity
42,846 Twitter followers
LinkedIn® Page
www.linkedin.com
1,923 employees on LinkedIn®
Phone
1.303.468.2900
Description

Ping Identity delivers unforgettable user experiences and uncompromising security. We are a single company that makes crafting digital experiences simple for any type of user—partners, customers, employees, and beyond. We are anti-lock-in. That means integrations with existing ecosystems, clouds, and on-prem technologies is simple. Out-of-the-box templates let businesses leverage our identity expertise to give their users frictionless experiences. Whether they’re building a foundation of modern digital identity, or out-innovating their competitors with cutting-edge services like digital credentials, AI-driven fraud prevention and governance, Ping is the one-stop shop for game-changing digital identity. Headquartered in Denver, Colorado, Ping Identity also has offices across the world including Austin, Bangalore, Edinburgh, Grenoble, Israel, London, San Francisco, Singapore, and Vancouver.On August
3,
0
3, Ping Identity and ForgeRock joined together to deliver more choice, deeper expertise, and a more complete identity solution for customers and partners.


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Overview Provided by:

Recent Ping Identity Reviews

Aditya J.
AJ
Aditya J.Enterprise (> 1000 emp.)
4.5 out of 5
"Ping Identity Solutions must better than options"
The liked the way to configure any apps, manage them too and to maintain those.
Verified User
A
Verified UserMid-Market (51-1000 emp.)
4.5 out of 5
"Best IAM solution provider."
One of the most helpfull feature that I found about ping indentity is that it provides multiple soultion to the user for SaaS(Security as a Service...
Verified User
I
Verified UserMid-Market (51-1000 emp.)
4.5 out of 5
"PingIdentity is one of the best MFA for protecting the Company Employee account"
PingIdentity provide 2FA security from unauthorized access to the account even if the Password is compromised. Due to which the IT infra and valuav...
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Ping Identity Media

Ping Identity Demo - Sign On Screen
Logging in to Ping Identity's cloud MFA & SSO platform.
Ping Identity Demo - Various Options To Connect Users
"Add an Identity Repository" guided wizard so that anyone can connect to anything – securely.
Ping Identity Demo - Easily Monitor Authentications
Global view dashboard for easy visibility into global usage.
Ping Identity Demo - PingID Configuration Settings
Above the fold screenshot of Ping Identity's workforce MFA user interface.
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105 out of 106 Total Reviews for Ping Identity

4.4 out of 5
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Ping Identity Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Ping IdentityQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Computer & Network Security
AC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Ping Identity?

One of the most helpfull feature that I found about ping indentity is that it provides multiple soultion to the user for SaaS(Security as a Service), ping identities product like ping federate, ping access, ping directory and ping id are products that I worked on and found them very user friendly for administrator. Review collected by and hosted on G2.com.

What do you dislike about Ping Identity?

one thing that I don't like about ping identity is that some of there sofware insterface is very complex like ping authorize and ping directory. Review collected by and hosted on G2.com.

What problems is Ping Identity solving and how is that benefiting you?

ping idenity provides secure solution for safe gaurding identities. Review collected by and hosted on G2.com.

Verified User in Oil & Energy
IO
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Ping Identity?

PingIdentity provide 2FA security from unauthorized access to the account even if the Password is compromised. Due to which the IT infra and valuavle sensitive data is always secure. Review collected by and hosted on G2.com.

What do you dislike about Ping Identity?

PingIdentity App some times take time to show popup when new access is requested. Review collected by and hosted on G2.com.

What problems is Ping Identity solving and how is that benefiting you?

PingIdentity is used to provide the 2nd Factor of Authentication for new unknown login request. Even if password is compromised the unknown person can not access the data unless the pass code generated by PinIdentity is provided. This makes a fool proof system. Review collected by and hosted on G2.com.

Verified User in Biotechnology
EB
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Ping Identity?

We have been unable to actually start using it at a large scale. Review collected by and hosted on G2.com.

What do you dislike about Ping Identity?

Very difficult to integrate with our complex environment. Ping has good features, but we also want to integrate with other products. Review collected by and hosted on G2.com.

What problems is Ping Identity solving and how is that benefiting you?

It should be helping to simplify our MFA infrastructure and streamline our SSO ecosystem Review collected by and hosted on G2.com.

Verified User in Telecommunications
AT
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Ping Identity?

It has seamless feature for identity and access management and security of data Review collected by and hosted on G2.com.

What do you dislike about Ping Identity?

Its complex with role mangement and entitlement creation Review collected by and hosted on G2.com.

What problems is Ping Identity solving and how is that benefiting you?

As an identity solution it has helped in smooth transition of legacy applications to modern authentication solutions Review collected by and hosted on G2.com.

Mohammad Zeyaur R.
MR
Consultant
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ping Identity?

The best part about this MFA is that it works even there is no network. Review collected by and hosted on G2.com.

What do you dislike about Ping Identity?

Sometime the synchronisation seems an issue, doesn't work sometime Review collected by and hosted on G2.com.

What problems is Ping Identity solving and how is that benefiting you?

We are using it as MFA for all the Applications we are using. The way its authenticating is simple and very secure. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Ping Identity?

The best thing I like about PingID is no need to put codes while authenticating just need to drag it up and it's done. No need to remember the password and provide multi-factor authentication. Easy to transfer the app onto different mobile. Review collected by and hosted on G2.com.

What do you dislike about Ping Identity?

Everything is good, nothing much to say in this but still, there is one issue while doing authentication it shows a notification on mobile, and sometimes when I click on that it doesn't open the app. Review collected by and hosted on G2.com.

Recommendations to others considering Ping Identity:

Best application for MFA Review collected by and hosted on G2.com.

What problems is Ping Identity solving and how is that benefiting you?

We use this to login into the vault and also now started to use this for connecting client VPN too. Review collected by and hosted on G2.com.

EK
Systems Analyst
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Ping Identity?

Ping Identity is super easy to use and configure; their support team has helped us with any issues we've had during setup and also provided excellent support during that process and afterward as well. We've implemented MFA on our windows 10 laptops which has helped us become NIST certified in the process. Review collected by and hosted on G2.com.

What do you dislike about Ping Identity?

The interface for the windows login could be quicker on first sign on, implementing yubikeys with ping could be a more friendlier process as well as some of our employees are not used to setting up MFA on their devices and requires more support than expected. Review collected by and hosted on G2.com.

What problems is Ping Identity solving and how is that benefiting you?

We've resolved our problem of not being NIST compliant and have also alleviated our password reset policy thanks to MFA and being able to authenticate from our phones/yubikeys has been helpful for ease of use as well. Review collected by and hosted on G2.com.

Verified User in Banking
AB
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Ping Identity?

Ping Identity's flexible and API based approach. Every activity that happens on the console can be accessed through APIs. Plenty of documentation, Postman collections for the APIs. Great community support. Excellent support from Ping technical and management team. Always available to answer any questions and guide us through challenges. They make it easier to communicate and provide the right attention to problems. Review collected by and hosted on G2.com.

What do you dislike about Ping Identity?

Console User experience could be better. And the documentation could be improved in some places. It needs to be more thorough. Especially when providing examples or syntax, we've noticed a few mistakes that cost us time to figure out. Review collected by and hosted on G2.com.

What problems is Ping Identity solving and how is that benefiting you?

We are solving the problem of end-user identity and access management for several of our enterprise applications. Ping Identity provides a myriad of options, from simple integration to complex custom integration. We had leveraged most of these features to integrate several of our applications to have a unified login experience. Review collected by and hosted on G2.com.

Dan J.
DJ
SSO/IAM Engineer
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Ping Identity?

Support for their products is amazing. Break/fix tickets get the utmost attention with their support team but even when I just needed some guidance their engineers have been more than willing to engage and give their expertise. Review collected by and hosted on G2.com.

What do you dislike about Ping Identity?

Cost is products is not cheap but for good reason I guess, their products do what they say they can do. So many vendors make promises and then don't deliver. Not the case with Ping, PingIdentity delivers! Review collected by and hosted on G2.com.

What problems is Ping Identity solving and how is that benefiting you?

Single Sign-On, alternate Identity Stores and MFA. Last month PingFederate saved us over 1.2 million logons, with the average logon taking 15 seconds or more, we are saving the business tons of precious time. Review collected by and hosted on G2.com.

Aditya J.
AJ
Security Delivery Analyst - Identity and Access Management
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Ping Identity?

The liked the way to configure any apps, manage them too and to maintain those. Review collected by and hosted on G2.com.

What do you dislike about Ping Identity?

There is certain limitations of using this.

For OIDC connections, there is no extended properties feature is available to add custom attribute directly. Review collected by and hosted on G2.com.

What problems is Ping Identity solving and how is that benefiting you?

For OIDC connections, there is no extended properties feature is available to add custom attribute directly.

As part of solution, we had to make custom scope and there we added custom attribute to send as user info assertion. Review collected by and hosted on G2.com.