Phyllo Pros and Cons

Phyllo significantly simplifies our data management for Instagram and TikTok at Jupiter. It handles the frequent changes and updates from Meta efficiently, saving us the hassle of maintaining multiple data APIs ourselves.

The platform is user-friendly and provides reliable data integration, making it an essential tool for our data needs. Review collected by and hosted on G2.com.

The API documentation and offerings are not very structured. Phyllo would perform much better if the offerings were clearly highlighted somewhere and there was clear communication of the prices of those offerings. Review collected by and hosted on G2.com.

It is easily integratable with all social media platforms in just a few clicks. We were able to see all performance metrics from a single dashboard without asking the influence to share data again and again. Review collected by and hosted on G2.com.

Numbers seem to be vanity metrics. Actual results might go differently and rather than tracking each influencer's performance, each campaign's performance is more important. Review collected by and hosted on G2.com.

Accessing creator's data is easy with phyllo, allowing us to build features on that data to help creators quickly. Building our own custom integration with each social platform would be painful - with phyllo we get an out of the box solution that has an easy to use flow that creators can trust. Review collected by and hosted on G2.com.

The permissions required for a YouTube creator to authenticate w/ phyllo are very daunting and have scared off some of our users in the past, specifically with the wording that Karat/Phyllo can "delete" videos/channel resources. I'm not sure if there is a way around this given how youtube's API works. Review collected by and hosted on G2.com.

Dealing with third party APIs (especially meta) has always been an extremely frustrating, time consuming, and inconsistent process. Phyllo completely streamlined this for us and made it a breeze! They've always been extremely responsive to all our questions and concerns and it's been a super positive experience working with them so far! Review collected by and hosted on G2.com.

Most of the negative experiences we've had with Phyllo have ultimately been out of their control and on the end of of the third party APIs (especially meta again!). I wish they could provide better feedback and error handling for users during the oAuth flow but unfortunately this is again at the fault of the third parties more than Phyllo. Review collected by and hosted on G2.com.

The filters - especially where you can find influencers that have a proven record of generating sales for partnered brands. Review collected by and hosted on G2.com.

Custom pricing based on APIs is confusing, it would help to have a place to view usage stats. Review collected by and hosted on G2.com.

Documentation, easy implentation and quick support Review collected by and hosted on G2.com.

At this time we are unable to obtain full analytics for Twitch and Twitter profiles. Review collected by and hosted on G2.com.

I like their product very much, their APIs and SDK have helped us build a very important feature in our web app at Passionfroot.

Docs are very friendly, the team is always ready to help us ship faster and unblock us if we are confused at any stage.

Extra props to their support team for always responding so quickly over Discord and getting things done! Review collected by and hosted on G2.com.

There is nothing I dislike about them at all. Review collected by and hosted on G2.com.

Simplicity of use, its really easy to integrate and gives superb functionality. But the best thing is the guys who are there to support and help you along the way! Review collected by and hosted on G2.com.

I know the product features that they could implement in te future, and I would love them to do it asap! I would also (this is no fault of Phyllo) like access to more insights for TikTok. Review collected by and hosted on G2.com.

The customer service is unparalleled. Every time we have had any sort of issue, the Phyllo team dedicates itself to sorting out the issues. Review collected by and hosted on G2.com.

There are downtimes once in a while, but even these get sorted out relatively quickly. Review collected by and hosted on G2.com.

up to date post stats and supportive employees Review collected by and hosted on G2.com.

I wish they also provided a sign up system through social media accounts Review collected by and hosted on G2.com.