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PhantomBuster Reviews & Product Details

Verified User in Staffing and Recruiting
US
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about PhantomBuster?

The best part that I like about PhantomBuster is the lead generation part. It's straightforward to export sales navigator leads to Excel sheets. One can even customize the Excel sheet as per need. Review collected by and hosted on G2.com.

What do you dislike about PhantomBuster?

My prime focus is on the phantoms around LinkedIn, Sales Navigator, CRM etc. And I haven't found that has disappointed me in the list of phantoms I have been using. So, I like the tool a lot. Review collected by and hosted on G2.com.

What problems is PhantomBuster solving and how is that benefiting you?

I can export my leads from Sales Navigator to an Excel sheet. I can migrate my leads to my CRM as well. I can manage my connections and segregate them as per the phantoms available, which is quite helpful. Review collected by and hosted on G2.com.

PhantomBuster Overview

What is PhantomBuster?

PhantomBuster opens a new era of lead generation. PhantomBuster is a technology company that has been disrupting data scraping and automation on the web since 2016. We offer lead generation solutions in the form of Phantoms to help you generate leads from all major networks & websites. With PhantomBuster, you can: • Scrape data from LinkedIn, Sales Navigator, Twitter, Instagram, Google Maps, and more • Automate actions to interact with your prospects • Enrich your CRM with clean data 24/7 • Build advanced workflows without writing a line of code Learn more over on https://phantombuster.com/

PhantomBuster Details
Languages Supported
English
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Product Description

All-in-one scraping platform to automate all websites.


Seller Details
Year Founded
2016
HQ Location
N/A
Twitter
@officialpbuster
1,305 Twitter followers
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®

JM
Overview Provided by:

Recent PhantomBuster Reviews

IB
Ian B.Small-Business (50 or fewer emp.)
5.0 out of 5
"Easy, great to help my clients grow! 3rd business I have used it in!"
Intuitive vs Expandio.io which I tested and found pretty cumbersome tbh. I;ve used Phantombuster in the last 2 businesses as a head of marketing/gr...
PB
Philippe B.Small-Business (50 or fewer emp.)
4.5 out of 5
"A valuable spot in our Growth Operations stack"
- I like the fact that the phantom or simple and efficient building blocks that you can set-up in minutes to get started - PhantomBuster really sh...
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
3.5 out of 5
"I'm a HR Director and the Co-Founder in a Software Company"
Easy to use, easy to understand the features
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PhantomBuster Media

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73 out of 74 Total Reviews for PhantomBuster

4.4 out of 5
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PhantomBuster Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for PhantomBusterQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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JM
CEO &amp; Head of Events
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about PhantomBuster?

I like the lead scraping (from LinkedIn sales navigator) and lead messaging tools, especially on autopilot sending LinkedIn personalized connection messages to non-1st degree connections based on auto-generating LinkedIn sales navigator lead lists.

Friendly and helpful customer service department. When I was getting setup, when I had trouble getting a tool to work for what I needed, when I needed to decide what best tool to use, and when I was deciding whether to take a break from my membership...a human live support agent has been there for me, patient, resourceful, clear, and gotten me the results and care I needed. Review collected by and hosted on G2.com.

What do you dislike about PhantomBuster?

The interface could do with some improvement, and perhaps some AI suggestions about what tools make sense given one's website, business sales/marketing documents, and track record using their tools.

There's too many tools on the internet one pays for and they don't have enough responsibility of keeping in contact with the users who are lapsing in their usage but still paying.

However, with Phantom Buster, they understood that I needed a break in usage and very transparently recommended I cancel the account and return when I need it again. I will very soon. This honesty breeds customer trust and future loyalty. Review collected by and hosted on G2.com.

What problems is PhantomBuster solving and how is that benefiting you?

We had a 1-2 month period where we weren't using it, and have temporarily left. Better/recommended integrations with more CRMs would be great.

Benefitting me in the past in a number of ways:

Lead extraction, lead enrichment, and lead engagement automations. Review collected by and hosted on G2.com.

AS
Strategy and Operations
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about PhantomBuster?

PhantomBuster is the best tool for getting information for LinkedIn/SalesNav. It's quick and accurate to the last number. The amount of phantoms/Automations available is appreciable.

I use it on daily basis to get information. It has become an indispensable tool for my Outbound Motion. Review collected by and hosted on G2.com.

What do you dislike about PhantomBuster?

Once in a while, the format for some excels gets messed up - It creates issue when I 've one after another Phantoms running and then merging them. Review collected by and hosted on G2.com.

What problems is PhantomBuster solving and how is that benefiting you?

I run automated Outbound Motion for Sales Folks in US, I spend some time forging a high quality list of people via SalesNav, then it's all PhantomBuster, to get their LinkedIn, E-mails and company details to match against our ICP, like Company Headcount, Growth,

(I use UiPath for getting Global Split of Employees, very niche but highly relevant for me) Review collected by and hosted on G2.com.

VC
Founder
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about PhantomBuster?

I really enjoy using PhantomBuster at my digital marketing company. It has helpd my team automate our intial engagement strategy, ensuring the posts we publish for clients have timely action without our team having to stop what they're working on throughout the day. There's a plethora of other automations available, but this is the perfect use case for us. Review collected by and hosted on G2.com.

What do you dislike about PhantomBuster?

I do really enjoy PhantomBuster, but I believe for our specific use case it should be more cost-effective. We do not utilize the entirely of the platform and would like to negotiate more credits for our use, but that wasn’t possible. Review collected by and hosted on G2.com.

What problems is PhantomBuster solving and how is that benefiting you?

This is solving the problem of having to do manual work. It frees up time for my people and makes them more efficient so they can work on more. Review collected by and hosted on G2.com.

IB
CEO/Co-founder
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about PhantomBuster?

Intuitive vs Expandio.io which I tested and found pretty cumbersome tbh. I;ve used Phantombuster in the last 2 businesses as a head of marketing/growth and now in my own agency business for clients to build LinkedIn presence. Easy, reliable and love that they keep adding new features like multiple LI accounts and PB chrome extension. Review collected by and hosted on G2.com.

What do you dislike about PhantomBuster?

It's the easiest tool to use out there right now, I'd love to be able to use it more but obv has to work within the confines of LinkedIn etc. Review collected by and hosted on G2.com.

What problems is PhantomBuster solving and how is that benefiting you?

Growing LinkedIn presence, reaching relevant ICP on LI. Growing company page. Helping build thought leadership and awareness for clients. Review collected by and hosted on G2.com.

HT
Head of outbound
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about PhantomBuster?

I like that we can do google maps scrapes at scale by attaching a googlesheet.

Also that the googlemaps search can literrally be anything we want - I have used other providers which have defined catergories (Restaurant etc) Review collected by and hosted on G2.com.

What do you dislike about PhantomBuster?

Hard to use at scale for our agency - honestly have looked into other options because of this.

We want to scrape 100k+ contacts per month, but your pricing isnt really built for this.

If we are to leave it will be because of this. Review collected by and hosted on G2.com.

What problems is PhantomBuster solving and how is that benefiting you?

We scrape google maps data to use for cold emails for our clients. Particulaly usefull for SMB's Review collected by and hosted on G2.com.

AK
Business Consultant Director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about PhantomBuster?

Ease of use: PhantomBuster is very easy to use, even for non-technical users. The interface is intuitive and user-friendly.

Wide range of features: PhantomBuster offers a wide range of features, including data scraping, lead generation, and social media automation.

Flexibility: PhantomBuster is very flexible and can be used to automate a wide variety of tasks.

Customer support: PhantomBuster offers excellent customer support. The team is very responsive and helpful. Review collected by and hosted on G2.com.

What do you dislike about PhantomBuster?

Learning curve: While PhantomBuster is easy to use, there is a bit of a learning curve for some of the more advanced features. Review collected by and hosted on G2.com.

What problems is PhantomBuster solving and how is that benefiting you?

Saving time Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about PhantomBuster?

I love that it automates my tasks and clearly reports on the progress and success of the automation.

I have implemented PhantomBuster at two companies now. The first one, I used Phantombuster to convert a list of companies that visited our website to relevant employees at those companies, reach out to them on LinkedIn and refer them back to our site. In just the 30-day trial, this automation generated a lead that turned into a client, proving a 5000% ROI. (software sales, hence the high ROI for one sale)

I'm using PhantomBuster with my current company to reach out to trade show attendees on LinkedIn prior to the show to encourage them to visit our booth or schedule a meeting in advance of the show. It has saved me significant man hours and has definitely increased booth traffic. Review collected by and hosted on G2.com.

What do you dislike about PhantomBuster?

I think Phantombuster is pretty great.

My colleagues did find a competing software called La Growth Machine that we're going to look into implementing which may take over our current use for PhantomBuster. The difference between the two for our use case is that La Growth Machine allows you to respond to emails and social media replies from automations within the platform. This helps when using multiple different LinkedIn accounts. I can see all my replies as well as all the replies my coworkers are getting from outreach from automations running through her profile. Review collected by and hosted on G2.com.

What problems is PhantomBuster solving and how is that benefiting you?

LinkedIn outreach and retargeting website visitors Review collected by and hosted on G2.com.

PB
Operations Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about PhantomBuster?

- I like the fact that the phantom or simple and efficient building blocks that you can set-up in minutes to get started

- PhantomBuster really shines as a building block in our automation scenarios, or to automate ad-hoc enrichment/engagement tasks Review collected by and hosted on G2.com.

What do you dislike about PhantomBuster?

It might get a bit complex managing 10+ phantoms when trying to automate your full outbound ops workflow in production Review collected by and hosted on G2.com.

What problems is PhantomBuster solving and how is that benefiting you?

Data enrichment

Linkedin automation Review collected by and hosted on G2.com.

CO
Head Of Marketing
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about PhantomBuster?

It helps grow my social following on LinkedIn in an automated way, saving time and doing less operational work. For example, you can easily scrape those engaged with your posts and outreach to them. Or DM people who have engaged with your content and continue the conversation. These are some of the use cases I have used it for. Review collected by and hosted on G2.com.

What do you dislike about PhantomBuster?

Sometimes, there are bugs you need to figure out yourself, so it does take time to figure out the right setup and then fix any phantom if it is broken. So expect to spend some time learning the platform. Review collected by and hosted on G2.com.

What problems is PhantomBuster solving and how is that benefiting you?

Gorwing my social following and automatins operational work. Review collected by and hosted on G2.com.

J
CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about PhantomBuster?

Very good for LinkedIn outreach campaigns, and is able to run on multiple accounts at once. Review collected by and hosted on G2.com.

What do you dislike about PhantomBuster?

The connections are breaking down after a while. Alsi their customer service has 3 layers of auto responses with default (repeating) information. So you have go through that to get actual help. Review collected by and hosted on G2.com.

What problems is PhantomBuster solving and how is that benefiting you?

It is eliminating the manual labor to connect to our customers (we are a marketing company) accounts and sending invites to grow their connections list. Review collected by and hosted on G2.com.