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62 out of 63 Total Reviews for PhantomBuster
Overall Review Sentiment for PhantomBuster
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I like the lead scraping (from LinkedIn sales navigator) and lead messaging tools, especially on autopilot sending LinkedIn personalized connection messages to non-1st degree connections based on auto-generating LinkedIn sales navigator lead lists.
Friendly and helpful customer service department. When I was getting setup, when I had trouble getting a tool to work for what I needed, when I needed to decide what best tool to use, and when I was deciding whether to take a break from my membership...a human live support agent has been there for me, patient, resourceful, clear, and gotten me the results and care I needed. Review collected by and hosted on G2.com.
The interface could do with some improvement, and perhaps some AI suggestions about what tools make sense given one's website, business sales/marketing documents, and track record using their tools.
There's too many tools on the internet one pays for and they don't have enough responsibility of keeping in contact with the users who are lapsing in their usage but still paying.
However, with Phantom Buster, they understood that I needed a break in usage and very transparently recommended I cancel the account and return when I need it again. I will very soon. This honesty breeds customer trust and future loyalty. Review collected by and hosted on G2.com.
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I really enjoy using PhantomBuster at my digital marketing company. It has helpd my team automate our intial engagement strategy, ensuring the posts we publish for clients have timely action without our team having to stop what they're working on throughout the day. There's a plethora of other automations available, but this is the perfect use case for us. Review collected by and hosted on G2.com.
I do really enjoy PhantomBuster, but I believe for our specific use case it should be more cost-effective. We do not utilize the entirely of the platform and would like to negotiate more credits for our use, but that wasn’t possible. Review collected by and hosted on G2.com.
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I like that we can do google maps scrapes at scale by attaching a googlesheet.
Also that the googlemaps search can literrally be anything we want - I have used other providers which have defined catergories (Restaurant etc) Review collected by and hosted on G2.com.
Hard to use at scale for our agency - honestly have looked into other options because of this.
We want to scrape 100k+ contacts per month, but your pricing isnt really built for this.
If we are to leave it will be because of this. Review collected by and hosted on G2.com.
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Ease of use: PhantomBuster is very easy to use, even for non-technical users. The interface is intuitive and user-friendly.
Wide range of features: PhantomBuster offers a wide range of features, including data scraping, lead generation, and social media automation.
Flexibility: PhantomBuster is very flexible and can be used to automate a wide variety of tasks.
Customer support: PhantomBuster offers excellent customer support. The team is very responsive and helpful. Review collected by and hosted on G2.com.
Learning curve: While PhantomBuster is easy to use, there is a bit of a learning curve for some of the more advanced features. Review collected by and hosted on G2.com.
I love that it automates my tasks and clearly reports on the progress and success of the automation.
I have implemented PhantomBuster at two companies now. The first one, I used Phantombuster to convert a list of companies that visited our website to relevant employees at those companies, reach out to them on LinkedIn and refer them back to our site. In just the 30-day trial, this automation generated a lead that turned into a client, proving a 5000% ROI. (software sales, hence the high ROI for one sale)
I'm using PhantomBuster with my current company to reach out to trade show attendees on LinkedIn prior to the show to encourage them to visit our booth or schedule a meeting in advance of the show. It has saved me significant man hours and has definitely increased booth traffic. Review collected by and hosted on G2.com.
I think Phantombuster is pretty great.
My colleagues did find a competing software called La Growth Machine that we're going to look into implementing which may take over our current use for PhantomBuster. The difference between the two for our use case is that La Growth Machine allows you to respond to emails and social media replies from automations within the platform. This helps when using multiple different LinkedIn accounts. I can see all my replies as well as all the replies my coworkers are getting from outreach from automations running through her profile. Review collected by and hosted on G2.com.
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It helps grow my social following on LinkedIn in an automated way, saving time and doing less operational work. For example, you can easily scrape those engaged with your posts and outreach to them. Or DM people who have engaged with your content and continue the conversation. These are some of the use cases I have used it for. Review collected by and hosted on G2.com.
Sometimes, there are bugs you need to figure out yourself, so it does take time to figure out the right setup and then fix any phantom if it is broken. So expect to spend some time learning the platform. Review collected by and hosted on G2.com.
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Very good for LinkedIn outreach campaigns, and is able to run on multiple accounts at once. Review collected by and hosted on G2.com.
The connections are breaking down after a while. Alsi their customer service has 3 layers of auto responses with default (repeating) information. So you have go through that to get actual help. Review collected by and hosted on G2.com.
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Love that the automations are easy to set up and easy to use. They are all easy to implement and connect on LinkedIn. You just need to make sure you have the right automation setup and account connected. Review collected by and hosted on G2.com.
When cookies expire we have to redo it and phantoms are not working when that happens. Review collected by and hosted on G2.com.
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It's easy ans safe to use and it has many options to work. Review collected by and hosted on G2.com.
It would be great to have just one time plans, so far you just need it for specific tasks. Review collected by and hosted on G2.com.
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Phantombuster exceeded my expectations by seamlessly handling the task I needed it for: sending bulk, personalized Slack messages to my entire organization. The setup process was straightforward, and the tool was incredibly easy to use. It saved me time while ensuring my communication felt personal and professional. Review collected by and hosted on G2.com.
I am happy with the tool, I didn't have any issues with it Review collected by and hosted on G2.com.