The G2 on Pendo Feedback (formerly Receptive)

Pendo Feedback (formerly Receptive) Overview

What is Pendo Feedback (formerly Receptive)?

Leading B2B SaaS companies use Pendo Feedback to build winning products... Pendo Feedback is a product feedback solution that enables your product teams to make data-informed decisions, understanding what customers, prospects, and team members want the most. Our unique method of prioritization lets you see your customers' dealbreakers and nice-to-haves, so you aren't just left with a long list of wants. Our in-depth reporting and analytics allow you to segment by the metrics most important to you, such as account value (MRR), location, size, industry, and many more. Pendo Feedback automatically keeps your customers in the loop, sending out notifications whenever a request they're interested in changes status. This isn't just a product management tool, it's a company-wide solution that enables you to start taking feedback seriously and gives you the data and insights needed to develop your product in a meaningful way.

Pendo Feedback (formerly Receptive) Details

Discussions

Pendo Feedback (formerly Receptive) Community

Languages Supported

English

Show LessShow More

Product Description

Pendo Feedback (formerly Receptive) is a sofware for Software-as-a-Service (SaaS) businesses that enable to collect, measure and understand feedback & feature requests from customers and teams.

Seller Details

Seller

Pendo.io

Year Founded

2013

HQ Location

Raleigh, North Carolina

Twitter

@pendoio
20,436 Twitter followers

LinkedIn® Page

www.linkedin.com
994 employees on LinkedIn®

Description

Pendo.io provides a product cloud that helps companies build better software by understanding user behavior, collecting feedback, and delivering in-app guidance.

Overview Provided by:

Joe Daniels

Recent Pendo Feedback (formerly Receptive) Reviews

12/27/2023

Jean M.Enterprise (> 1000 emp.)

2.5 out of 5

"Need to improve managment system"

Pendo Feedback does not allows us to prioritize feature requests based on their impact on our business. There are many glitches make it difficult f...

12/25/2023

Verified UserMid-Market (51-1000 emp.)

4.5 out of 5

"one of the best platform you get the product overview"

Pendo provides very simple and easy interfece for the user backed by excelent customer support. Implementation process is quite simple and effecien...

12/21/2023

Alyssa H.Mid-Market (51-1000 emp.)

4.5 out of 5

"Great way to capture internal and external feedback"

I appreciate how integrated the product is with the overall Pendo platform. It does a great job of helping to facilitate both internal and external...

This seller hasn't added their security information yet. Let them know that you'd like them to add it.

0 people requested security information

Pendo Feedback (formerly Receptive) Media

Pendo Feedback (formerly Receptive) Demo - Dashboard

The Receptive dashboard shows your current priorities.

Pendo Feedback (formerly Receptive) Demo - Reporting

Our pre-populated SmartLists enable you to easily see your users' priorities.

Pendo Feedback (formerly Receptive) Demo - Feedback Form

The feedback form can be adapted to your needs, ensuring your product team gets the data they want.

Pendo Feedback (formerly Receptive) Demo - Widget

Our widget view offers a completely integrated Receptive experience from within your app or product.

Pendo Feedback (formerly Receptive) Demo - Roadmapping

It's easy to add features in Receptive to your graphical roadmap.

G2 reviews are authentic and verified.

Here's how.

Verified User in Computer Software

Mid-Market(51-1000 emp.)

Validated Reviewer

Verified Current User

Review source: G2 invite

Incentivized Review

Jul 24, 2018(Original Jun 12, 2018)

"Easy to use"

What do you like best about Pendo Feedback (formerly Receptive)?

I am able to figure out how to use it without any training. Review collected by and hosted on G2.com.

What do you dislike about Pendo Feedback (formerly Receptive)?

So far I haven't found anything that I don't like. Review collected by and hosted on G2.com.

What problems is Pendo Feedback (formerly Receptive) solving and how is that benefiting you?

Allowing employees and customers to provide feedback. Review collected by and hosted on G2.com.

Show Less

Helpful?

Admin Approval Link

Verified User in Internet

Small-Business(50 or fewer emp.)

May 01, 2018

"Organized"

Receptive does a great job at helping our company stay organized with its thoughts and ideas surrounding our development. Review collected by and hosted on G2.com.

I'm still pretty new to the product so I don't have a dislike yet. Review collected by and hosted on G2.com.

Recommendations to others considering Pendo Feedback (formerly Receptive):

Organization is key. Figure out what exactly you want it to do, then build out from there. Review collected by and hosted on G2.com.

We are organizing the product development process using suggestions from customers and employees. So far it is working quite well to help us prioritize importance and visualize the difficulty of certain projects. Review collected by and hosted on G2.com.

Top Rated Pendo Feedback (formerly Receptive) Alternatives

Pendo Feedback (formerly Receptive) Reviews & Product Details - Page 2

Pendo Feedback (formerly Receptive) Overview

Recent Pendo Feedback (formerly Receptive) Reviews

Pendo Feedback (formerly Receptive) Media

12 Pendo Feedback (formerly Receptive) Reviews

Pendo Feedback (formerly Receptive) Pros and Cons

Pendo Feedback (formerly Receptive) Comparisons

Explore More