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Pega Sales Automation Reviews & Product Details

ZC
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Pega Sales Automation?

Makes the processing of client information very intuitive. Review collected by and hosted on G2.com.

What do you dislike about Pega Sales Automation?

Does not give an option for start to finish. Review collected by and hosted on G2.com.

What problems is Pega Sales Automation solving and how is that benefiting you?

Makes taking care of clients straightforward and in a user-friendly way. Review collected by and hosted on G2.com.

Pega Sales Automation Overview

What is Pega Sales Automation?

AI-powered Intelligent Sales Automation for today’s changing world

Pega Sales Automation Details
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Product Description

AI-powered Intelligent Sales Automation for today’s changing world


Seller Details
Year Founded
1983
HQ Location
Cambridge, MA
Twitter
@pega
45,946 Twitter followers
LinkedIn® Page
www.linkedin.com
5,520 employees on LinkedIn®
Ownership
NASDAQ:PEGA
Phone
+1 (617) 374 9600
Total Revenue (USD mm)
$1,017

TH
Overview Provided by:

Recent Pega Sales Automation Reviews

Anudeep N.
AN
Anudeep N.Enterprise (> 1000 emp.)
5.0 out of 5
"Great way to automate your Market"
It provides ootb built in templates where we can easily automate the process as per business needs
MG
Mrinal G.Mid-Market (51-1000 emp.)
4.0 out of 5
"Easy automation tools using AI"
The whole UI of the tool is so simple to use and makes the process of automation smooth. This tool reduces time and makes sales performance efficient.
Verified User
U
Verified UserMid-Market (51-1000 emp.)
3.5 out of 5
"La migliore soluzione per un commerciale"
Pega offre una guida smart, aiuta ad automatizzare l'approccio con il potenziale cliente fino all'evasione dell'ordine, e si adatta istantaneamente...
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Pega Sales Automation Media

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13 out of 14 Total Reviews for Pega Sales Automation

4.0 out of 5
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Pega Sales Automation Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Utkarsh K.
UK
Assistant Vice President
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
Products used within Pegasystems Customer Engagement Suite: Pega Sales Automation, Pega Customer Service, Pega Customer Decision Hub
What do you like best about Pegasystems Customer Engagement Suite?

ERP Systems and Process flow designs are easier to maintain and build. Automation of the manual processes are great. Review collected by and hosted on G2.com.

What do you dislike about Pegasystems Customer Engagement Suite?

Support for the AI and productionization is less compared to similat tools in the market.

Scalability is still the issue when going for a production level builds. Gen AI support and integration is still the big issue. Review collected by and hosted on G2.com.

What problems is Pegasystems Customer Engagement Suite solving and how is that benefiting you?

Automating an entire customer journey applying for the loan. Review collected by and hosted on G2.com.

Anudeep N.
AN
Software Engineer
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
What do you like best about Pega Sales Automation?

It provides ootb built in templates where we can easily automate the process as per business needs Review collected by and hosted on G2.com.

What do you dislike about Pega Sales Automation?

Sometimes its hard to integrate with other apis Review collected by and hosted on G2.com.

What problems is Pega Sales Automation solving and how is that benefiting you?

It targets the right market where it understands the trend of the user by ai sales automation Review collected by and hosted on G2.com.

ML
Secretary
Consulting
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
Products used within Pegasystems Customer Engagement Suite: Pega Sales Automation
What do you like best about Pegasystems Customer Engagement Suite?

Pegasystems Customer Engagement Suite provides a set of features. The customization options are improved. Its an established framework, in the industry. Review collected by and hosted on G2.com.

What do you dislike about Pegasystems Customer Engagement Suite?

Its user interface lacking in appeal and modernity. This makes it less user-friendly and more difficult to navigate. Review collected by and hosted on G2.com.

What problems is Pegasystems Customer Engagement Suite solving and how is that benefiting you?

Pegasystems Customer Engagement Suite has the ability to help us analyze customer behavior and preferences. This creates personalized experiences for our customers leading to satisfaction levels. Review collected by and hosted on G2.com.

MG
Software Engineer
Computer Software
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Pega Sales Automation?

The whole UI of the tool is so simple to use and makes the process of automation smooth. This tool reduces time and makes sales performance efficient. Review collected by and hosted on G2.com.

What do you dislike about Pega Sales Automation?

The size of the application is quite significant. Therefore it lags and shuts down quite often. Review collected by and hosted on G2.com.

What problems is Pega Sales Automation solving and how is that benefiting you?

It makes learning, handling and maintaining of sales process straightforward, simple and automated. Review collected by and hosted on G2.com.

Verified User in Computer Networking
UC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Pega Sales Automation?

Pega offre una guida smart, aiuta ad automatizzare l'approccio con il potenziale cliente fino all'evasione dell'ordine, e si adatta istantaneamente al proprio processo di vendita. Review collected by and hosted on G2.com.

What do you dislike about Pega Sales Automation?

Pega is not so intuitive for new users. Some training is needed to understand how to use it. It is also needed to spend good amount of time for training new resource to work on Pega Sales Automation. Review collected by and hosted on G2.com.

What problems is Pega Sales Automation solving and how is that benefiting you?

No need for investing much time in data consumption, we can automate end to end. 2. We can target more customers based on their requirement. 3. As it's built on A.I the platform is very effective. 4. With the help of Robotic Automation less manual effort needed. Review collected by and hosted on G2.com.

Rajat M.
RM
Product Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Pega Sales Automation?

Lega sales is very easy to use and operate. The functions are user-friendly and allows you to customise as per the insights you are looking for. Its an automated tool, no hassle to analyse and feed the data every time. Saves a lot of time and manual effort. Review collected by and hosted on G2.com.

What do you dislike about Pega Sales Automation?

So far no disconnect on my usage. Love the product to be honest. Review collected by and hosted on G2.com.

What problems is Pega Sales Automation solving and how is that benefiting you?

1. Eliminated the manual effor in making dashboards

2. Saves a lot of time

3. Accuracy and attention to detail

4. The data cuts are very insightful Review collected by and hosted on G2.com.

Sumeet Y.
SY
Sales Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Pega Sales Automation?

Great data visualization tools, analytics, and analysis features provide deeper insights about market requirements and in making business decisions Review collected by and hosted on G2.com.

What do you dislike about Pega Sales Automation?

This tool requires extensive training for new people and completely understanding applications its usage. That means users need to invest time in learn the application. Review collected by and hosted on G2.com.

What problems is Pega Sales Automation solving and how is that benefiting you?

The ease of accessing past calls and understanding the cycle of the sales process. The tool even summarizes with an email for the user to understand the history and formalize. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Pega Sales Automation?

It's efficient and easy to utilize for the sales team. Review collected by and hosted on G2.com.

What do you dislike about Pega Sales Automation?

It goes down a lot and lags. Sometimes there are difficulties in opening PEGA because it is down creating slowdowns for the team. Review collected by and hosted on G2.com.

What problems is Pega Sales Automation solving and how is that benefiting you?

N/A Review collected by and hosted on G2.com.

Verified User in Telecommunications
AT
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Pega Sales Automation?

It is a good tool for automation. I like how easy it is to use. I like the simple design that is very intuitive for the user Review collected by and hosted on G2.com.

What do you dislike about Pega Sales Automation?

Sometimes the tool is a bit slow. There is also some learning curve when using the tool but once you get the hang of it it is really useful Review collected by and hosted on G2.com.

What problems is Pega Sales Automation solving and how is that benefiting you?

We can use it when we are doing some repetitive tasks because we can easily automate it and just leave the system. The automation of the system makes it easier to manage Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
CH
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Pega Sales Automation?

AI-guided sales strategies. Reduces go to market time Review collected by and hosted on G2.com.

What do you dislike about Pega Sales Automation?

The Cost. I understand it's a premium product. But there always is room for discounting Review collected by and hosted on G2.com.

What problems is Pega Sales Automation solving and how is that benefiting you?

Sales Optimization Review collected by and hosted on G2.com.