Payactiv Reviews (93)

Reviews

Payactiv Reviews (93)

4.6
93 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and quick access to funds provided by Payactiv, which helps them manage financial emergencies without resorting to high-interest loans. The platform's straightforward setup and reliable customer support enhance the overall experience, making it a valuable tool for employees. However, some users express concerns about the high fees associated with transactions.

Pros & Cons

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Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"It has been a wonderful addition to our staff. It has helped with recruiting & retention."
5/5
What do you like best about Payactiv?

Ease of set up and customer service has been good Review collected by and hosted on G2.com.

What do you dislike about Payactiv?

Nothing that I can think of. Integrated nicely to our system. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"A Must for Employees"
5/5
What do you like best about Payactiv?

Having PayActive for our employees has been valuable to our retention and hiring. Review collected by and hosted on G2.com.

What do you dislike about Payactiv?

I wish it was more streamlined to enroll new employees Review collected by and hosted on G2.com.

HH
Heidi H.
Human Resources Director
Mid-Market (51-1000 emp.)
"Easy to work with and responsive"
4/5
What do you like best about Payactiv?

I like being able to offer a service to my employees that is easy to use and can help them through difficult times. Review collected by and hosted on G2.com.

What do you dislike about Payactiv?

It's still early for us, but I'd like more employees to use the service and understand the benefits. Review collected by and hosted on G2.com.

Tamara W.
TW
Tamara W.
Payroll Admin
Mid-Market (51-1000 emp.)
"Payroll Admin"
5/5
What do you like best about Payactiv?

The fact that team members can get funds when they are in need of help. Review collected by and hosted on G2.com.

What do you dislike about Payactiv?

There is nothing I don't like about Payactiv. Review collected by and hosted on G2.com.

BB
Brian B.
Human Resources Director
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Very helpfully to our employees"
5/5
What do you like best about Payactiv?

Very easy to speak with someone at customer service Review collected by and hosted on G2.com.

What do you dislike about Payactiv?

Nothing that I can think of. Just wish more employees would sign up. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Customer service/ Account Executive"
5/5
What do you like best about Payactiv?

Shariq Akhatar is always available whenever you need help with resolving issues in timely matter or any concern/ questions. Review collected by and hosted on G2.com.

What do you dislike about Payactiv?

I personally was not singed for PayActiv but from employees experience I did not hear any downsides of using PayActiv. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Good resource for staff"
4.5/5
What do you like best about Payactiv?

Convenience of the app, which is easy to use. Review collected by and hosted on G2.com.

What do you dislike about Payactiv?

Concerned with security & potential fraud Review collected by and hosted on G2.com.

AM
Amanda M.
System Human Resources Officer
Enterprise (> 1000 emp.)
"Wonderful"
5/5
What do you like best about Payactiv?

Employees can access money when needed.. Review collected by and hosted on G2.com.

What do you dislike about Payactiv?

nothing. Needing to add more text to turn this box green... Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
IL
Verified User in Logistics and Supply Chain
Enterprise (> 1000 emp.)
"Great benefit; Proud to be a part of the implementation team at my company"
5/5
What do you like best about Payactiv?

My favorite part is how sincerely committed the PayActiv founder and executive team are to helping employees better manage their money, and avoid late fees and the need to resort to predatory lenders. It is also super easy to enroll and use via the mobile app. The reminder alerts are great as well (text message and/or email per the employee's preference). Review collected by and hosted on G2.com.

What do you dislike about Payactiv?

I used PayActiv for a few months when we first rolled out the service/benefit to the US-based employees at my company and something I personally noticed is that the money was only "extra" the first time I requested it. After that I had to keep using the service every pay period just to be paid my normal pay check amount. I had to budget to get by with less money on a pay check in order to stop having to use the service every pay period. Full disclosure: I requested the full allowable amount, vs. a smaller amount to pay a particular bill on time. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
CH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"Great Service!"
4.5/5
What do you like best about Payactiv?

Employees have access to PayActiv for a fraction of the cost and PayActiv does most of the work to get it done! Review collected by and hosted on G2.com.

What do you dislike about Payactiv?

On-boarding takes some time and I wish it would be easier to set up. Review collected by and hosted on G2.com.