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Pax8
65 out of 66 Total Reviews for Pax8
4.7 out of 5
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Overall Review Sentiment for Pax8
Communication
0 (Worst)
10 (Best)
Responsiveness
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10 (Best)
Execution Ability
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10 (Best)
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AS
Alexander S.
Vice President of Strategy
Mid-Market(51-1000 emp.)
Describe the project or task Pax8 helped with:
Since coming onboard in October of 2018 as a partner, the entire Pax8 team from top to bottom has been hugely valuable in all aspects of our business. From backend operations including syncs of products into client agreements, to professional services delivery, to pre-sales technical guidance, to learning sessions and webinars the Pax8 team has been an enormous asset to our team. Our account management team has been dedicated, knowledgable and highly responsive. I would refer any potential partner to work with Pax8 for their needs. Review collected by and hosted on G2.com.
What do you like best about Pax8?
The responsiveness of our Account management team, the ease of operations in the online portal and knowledge and expertise of the technical resources. Review collected by and hosted on G2.com.
CW
Chris W.
Infrastructure Engineer
Small-Business(50 or fewer emp.)
Describe the project or task Pax8 helped with:
Pax8 has a wingman program. No one has your back and is more your wingman than Pax8. From all the wonderful webinars and training and resources, Pax8 is more successful when we are more successful, it's a business model that many tech companies attempt, and few are successful. Review collected by and hosted on G2.com.
What do you like best about Pax8?
I know that I can always reach out and get any type of support without jumping through hoops. It is one of the best things we have done for our business and our clients. Review collected by and hosted on G2.com.
RS
Rob S.
President
Small-Business(50 or fewer emp.)
Describe the project or task Pax8 helped with:
PAX8 has turned into our go-to distributor whenever possible. Review collected by and hosted on G2.com.
What do you like best about Pax8?
They have a team dedicated to your account which is so much better than the random assignment or reps we have gotten at other distributors (looking at you Ingram). Review collected by and hosted on G2.com.
JH
Jennette H.
Business Operations Manager
Computer & Network Security
Small-Business(50 or fewer emp.)
MZ
Matt Z.
Solutions Director
Small-Business(50 or fewer emp.)
Describe the project or task Pax8 helped with:
Pax8 helped us overhaul and organize all of our client subscriptions in a way that is easy to update and maintain and that keeps both our company and our clients happy. Before Pax8, our billing was a bit of a mess but since engaging with them years ago, our overall billing process is super streamlined and organized. I would highly recommend Pax8 to other companies if you are looking to improve your day to day and quality of work. Review collected by and hosted on G2.com.
What do you like best about Pax8?
The interface is easy to use and is organized and streamlined. Review collected by and hosted on G2.com.
PC
Verified User in Computer & Network Security
Mid-Market(51-1000 emp.)
Describe the project or task Pax8 helped with:
Pax8 provides many great webinars and in-person sessions (before COVID) that are packed with knowledge from various software vendors as well as general knowledge about the subjects being presented. Review collected by and hosted on G2.com.
What do you like best about Pax8?
I like their simplified web interface the most. They are the first reseller that I've encountered that has a simple and easy to use web interface for purchasing software licenses and subscriptions. Review collected by and hosted on G2.com.
GI
Verified User in Information Technology and Services
Small-Business(50 or fewer emp.)
Describe the project or task Pax8 helped with:
I have not used Pax8 for a project. We buy most of our clients' Cloud Software through Pax8. Review collected by and hosted on G2.com.
What do you like best about Pax8?
For me, the best part of PAX-8 is how well they integrate with ConnectWise Manage to make billing for Cloud Services quick and easy. I can add/remove licenses as needed throughout the month, and the prorations sync correctly. I have to bill for a few products that Pax-8 does not carry, and it isn't straightforward to make those manual adjustments. Any product we use that is available from Pax8 we happily purchase through Pax8. Review collected by and hosted on G2.com.
GI
Verified User in Information Technology and Services
Enterprise(> 1000 emp.)
Describe the project or task Pax8 helped with:
InTune, Windows, O365 email Review collected by and hosted on G2.com.
What do you like best about Pax8?
The fast response. I've been given suggestions almost immediately. I have setup appointments with Nick Swinimer a few time for simple clarification on something, and he's been wonderful to help. I musch appreciate him. Review collected by and hosted on G2.com.
PI
Verified User in Information Technology and Services
Small-Business(50 or fewer emp.)
Describe the project or task Pax8 helped with:
We use Pax8 for all of our Microsoft licensing and most other third-party SaaS-based offerings we have. We have also used their Professional Services for Azure deployments when our resources were overbooked. Review collected by and hosted on G2.com.
What do you like best about Pax8?
Their pricing and margins are very competitive, but their service and support are far above what we experienced with Ingram or other vendors. When it comes to Professional Services projects, they are always professional and more than competent. The "boot camp" training and educational opportunities they provide have also helped skill up some of our techs faster than we can do organically. Review collected by and hosted on G2.com.
HM
Herb M.
S
Mid-Market(51-1000 emp.)
Describe the project or task Pax8 helped with:
I have used Pax8 for the past 3 years, It has helped us keep track of our client's licenses as well as made adding, changing and removing very simple. Clients can also get access to monitor and add licenses. The portal is simple and easy to use. Very fast provisioning! Review collected by and hosted on G2.com.
What do you like best about Pax8?
The ease of making changes to licensing. Whether its add, remove or change, the process is straightforward. Review collected by and hosted on G2.com.
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