Parcel Tracker Mailroom Reviews (186)

Reviews

Parcel Tracker Mailroom Reviews (186)

4.7
186 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and efficient parcel management provided by Parcel Tracker Mailroom, noting that it significantly streamlines the process of logging and tracking packages. The app's intuitive interface and quick scanning capabilities enhance productivity, making it a valuable tool for busy mailrooms. However, some users report occasional sync issues between devices.

Pros & Cons

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LM
Lynne M.
Cashiering Specialist
Mid-Market (51-1000 emp.)
"Parcel Tracker Streamlines Daily Parcel Management with Fast, Searchable Reporting"
4.5/5
What do you like best about Parcel Tracker Mailroom?

Parcel Tracker has immensely helped our team eliminate manual tracking/logging of parcels and created efficiencies with managing parcels daily. The data is easily searchable and retrievable, and helps our team easily track our daily parcels and produce accurate and timely reporting as needed. Review collected by and hosted on G2.com.

What do you dislike about Parcel Tracker Mailroom?

The barcode reader is very sensitive and will pick up additional barcodes/QR codes when scanning, which takes some time to get accustomed to. Review collected by and hosted on G2.com.

Verified User in Biotechnology
AB
Verified User in Biotechnology
Small-Business (50 or fewer emp.)
"Easy to use product for receiving."
4/5
What do you like best about Parcel Tracker Mailroom?

It’s very easy to set up, runs smoothly, and does exactly what it’s supposed to do. The simple design makes it useful across many settings and applications. It’s also affordable and works well for all of our teams. Review collected by and hosted on G2.com.

What do you dislike about Parcel Tracker Mailroom?

A few features aren’t available yet, though they may be coming soon. Right now, there’s no integration with common messaging platforms such as Microsoft Teams or Slack. Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Verified User in Real Estate
Mid-Market (51-1000 emp.)
"Streamlined Mail Logging with Notes, CSV Exports, and Automated Emails"
4.5/5
What do you like best about Parcel Tracker Mailroom?

It allows me to log both incoming and outgoing mail, add notes about the contents of each package, download the records as a CSV file, and send automated emails to each affected employee. Review collected by and hosted on G2.com.

What do you dislike about Parcel Tracker Mailroom?

The app can’t be used when the Wi‑Fi is down, which delays accurate package tracking and makes it harder to track packages correctly. Review collected by and hosted on G2.com.

Verified User in Hospitality
AH
Verified User in Hospitality
Small-Business (50 or fewer emp.)
"Clean, User-Friendly Interface with Responsive Support"
4.5/5
What do you like best about Parcel Tracker Mailroom?

It has a clean and user-friendly interface. The support stuff are very responsive in case anything goes wrong with the app. It's very quick to scan parcels. Review collected by and hosted on G2.com.

What do you dislike about Parcel Tracker Mailroom?

It's laggy sometimes and once our data was completely cleared but we were able to recover it with help from the support team. Review collected by and hosted on G2.com.

SF
Scott F.
Collateral Supervisor
Mid-Market (51-1000 emp.)
"Photographic Receipt Evidence Makes Inbound Shipment Tracking Effortless"
5/5
What do you like best about Parcel Tracker Mailroom?

The most outstanding feature is the ability to have photographic evidence of receipt. Streamlining this with mobile phone compatibility results in a brilliant method to track large inbound shipments efficiently while also solving for the issue of package accountability once an item leaves the mailroom's possession Review collected by and hosted on G2.com.

What do you dislike about Parcel Tracker Mailroom?

There are no cons that should dissuade interest. I might only make suggestions for quality-of-life items like reporting customization and package import functionalities. Review collected by and hosted on G2.com.

TO
Tina O.
Salesforce Administrator
Mid-Market (51-1000 emp.)
"We love Parcel Tracker!"
5/5
What do you like best about Parcel Tracker Mailroom?

We’ve been using Parcel Tracker in our buildings for a couple of years now, and it’s been a game-changer. It’s incredibly easy to set up and run—once you’ve uploaded your building and recipient information, you’re good to go in no time.

Since implementing it, we’ve seen a big drop in issues like lost parcels, delays in collection, and struggling to track down deliveries. Everything runs more smoothly. Review collected by and hosted on G2.com.

What do you dislike about Parcel Tracker Mailroom?

It would be great if Parcel Tracker could integrate with our CRM system so recipient information could be updated automatically. That way, we wouldn’t need to upload recipient details manually—they’d sync directly into Parcel Tracker, saving time and reducing errors. Review collected by and hosted on G2.com.

NO
Nico O.
residence manager
Small-Business (50 or fewer emp.)
"Parcel Tracker Mailroom Is Very Easy to Use"
5/5
What do you like best about Parcel Tracker Mailroom?

The parcel Tracker Mailroom is very easy to use Review collected by and hosted on G2.com.

What do you dislike about Parcel Tracker Mailroom?

sometimes the residents are not receiving the qr code Review collected by and hosted on G2.com.

Verified User in Commercial Real Estate
AC
Verified User in Commercial Real Estate
Small-Business (50 or fewer emp.)
"All Inclusive Mailroom Application...Look No further!"
5/5
What do you like best about Parcel Tracker Mailroom?

What we like most about Parcel Tracker Mailroom is that it is very user friendly, efficient and cost effective. Review collected by and hosted on G2.com.

What do you dislike about Parcel Tracker Mailroom?

What we like least about Parcel Mailroom Tracker is that you need a strong Wi-Fi signal at all times, to avoid synchronization issues. Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education
AP
Verified User in Primary/Secondary Education
Mid-Market (51-1000 emp.)
"Just what we were after!"
5/5
What do you like best about Parcel Tracker Mailroom?

Able to log both incoming and outgoing parcels Review collected by and hosted on G2.com.

What do you dislike about Parcel Tracker Mailroom?

Nothing that I can see so far- I have used the free trial Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Verified User in Education Management
Small-Business (50 or fewer emp.)
"Easy Parcel Tracking"
4/5
What do you like best about Parcel Tracker Mailroom?

It’s easy to keep track of parcels coming in and going out. Review collected by and hosted on G2.com.

What do you dislike about Parcel Tracker Mailroom?

Sometimes our data gets deleted, but it’s restored after we contact support for help. Review collected by and hosted on G2.com.