Video Reviews
108 out of 109 Total Reviews for PairSoft
Overall Review Sentiment for PairSoft
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We have been using PaperSave on a very limited bases to just scan documents for the last several years. I have recently expanded our use of PaperSave to utilize the built-in capabilities of Workflow and have expanded Workflow with the added module of Auto-Entry. It has significantly reduced the amount of photo coping and manual routing of documents throughout our organization. I have implemented the use of Auto-Entry for Accounts Payable which has reduced the duplication of data entry and has assisted with the tracking of invoices. Review collected by and hosted on G2.com.
Now that we have expanded the use of PaperSave into other areas of our organizations processes with the utilizing of Workflows, the application tends to be a bit of a glitch at times with no explainable reason. The workflows do not seem to move items through the system as smooth as I would expect all the time. Review collected by and hosted on G2.com.
I like the system overall, it's very user-friendly and easy to figure out for a new user. I like how it incorporates with our other system that we use. Review collected by and hosted on G2.com.
Almost every day I am having some sort of error popping up and we have to submit a ticket to get it sorted out. Some times after doing some googling, we are able to find other people who have had the same errors and are able to fix it. Its very frustrating when you get behind because then i fall far behind on my scanning and it takes days to catch up. And it takes the company awhile to to get back to us with the tickets. Review collected by and hosted on G2.com.
I like the ease of attaching documents to vendor and invoice records within Blackbaud Financial Edge. This paperless system makes viewing records very easy and makes the viewing of older records even easier. I am able to pull documentation for specific invoices or vendors back as far as we have it saved. It's also easy to share this documentation with other coworkers who may need to view these items that are associated with specific files. Papersave has saved me a ton of time in not having to dig through paper files for the information I need. Review collected by and hosted on G2.com.
It seems like the interface is not very sleek at the moment. I know there are steps being taken to create a more streamlined process but as of now, it's a little messy. Some times it is complicated trying to find exactly what buttons you need to push to make certain things work the way you want. The Papersave Auto-Entry feature needs to be fleshed out more and thoroughly explained how it works. Review collected by and hosted on G2.com.
Not needing to go to a file cabinet every time I need to review an invoice. This helps with negotiating contract renewals, as well as to remember what was involved with a purchase.
Additionally, I like the internal control strengths of the approval workflow when working with digital/remote/multi-location offices. Review collected by and hosted on G2.com.
Uptime is really important for us. Your support is great when we need it, but I we do find ourselves needing it more often than some of our other software.
I had to complain a lot when we were implementing to get service/get it done. I was highly available but the consultant did a horrible job. He is no longer with the company. Once Ana Mendoza got on board, it was a much better experience. Review collected by and hosted on G2.com.
The processing invoices is very simple, there are so many extra's that other invoicing systems I have worked in do not have or do not offer. It makes things so much easier to have a system that is both time saving, and also simple. Review collected by and hosted on G2.com.
I do not have any dislikes with Papersave, I feel things are always working good, if we do have issues Papersave is always quick to help resolve and help when needed. Review collected by and hosted on G2.com.
The integration with NXT is efficient and user-friendly - it's a much easier way to attach and check for documentation than going through database-view of RE. Review collected by and hosted on G2.com.
There are definitely some ways to improve attaching gifts in the batch - It can be a little time-consuming, but we are working to see if OCR is an option for our organization. Review collected by and hosted on G2.com.
I really like being able to look at transactions and have the back up right there without having to go find it. Review collected by and hosted on G2.com.
It's my own fault but I hate that when I am looking at a document and try and attach the same document to the transaction and it fails. I wished Papersave would give you a "try again" option so that you would have time to close the worksheet and still be able to attach. Review collected by and hosted on G2.com.
We are able to keep track of every invoice in the process and know exactly what step in the process they are at (before being submitted to GP). If anyone is out of office, we require minimal handover and discussion of the workload.
The lack of paper. We can't wait to get rid of our filing cabinets
PaperSave has a great knowledgeable, friendly and responsive Support team. Review collected by and hosted on G2.com.
Once transactions are submitted to GP, there is still a lot of editing/manipulation that is needed. The main culprit being the inability for fx intercompany transactions (hopefully temporary)
The web version of PaperSave does not show the invoices as clear as the app (or desktop) version Review collected by and hosted on G2.com.