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PairSoft Reviews & Product Details - Page 4

PairSoft Overview

What is PairSoft?

PairSoft brings together industry-leading products – PaperSave, DocuPeak, WorkPlace, and APRO – to form the strongest procure-to-pay platform for mid-market and enterprise businesses. With PairSoft, automating the creation of purchase orders, invoice capture, AP payments, and approval workflows is a breeze. Best of all, PairSoft features true integrations with trusted ERPs like Microsoft Dynamics GP and 365 Business Central, Blackbaud (BBCRM, Raiser's Edge NXT, and Financial Edge NXT), NetSuite, Oracle Financials Cloud and E-Business Suite, and Sage Intacct, which means you don’t have to toggle between tools to get your work done. NEW! Payment Management: PairSoft Pay simplifies AP payments while enhancing speed and security directly from your ERP. By eliminating paper checks in favor of an electronic platform, you’ll save your team the excessive time and money normally spent on a manual payment management process. Accounts Payable: The AP process can be time-consuming and frustrating for businesses of any size. Break free of manual processes with PairSoft's automated invoice processing and workflows that directly integrate with your ERP. ECM: Maintaining organized files is a business necessity, but the expense associated with paper-based processes typically outweighs the return on investment. PairSoft's document management solutions eliminate 30% of time spent filing, searching, and retrieving documents. Procurement: Empower your entire team with PairSoft's innovative procure-to-pay solution that’s easy for employees, effective for management, and powerful for accounting. Fundraising: Free up your fundraising and advancement teams’ time by reducing the amount of traditional, paper-based processes they use. PairSoft's secure, cloud-based platform integrates with popular applications and boosts efficiency with automated gift and donation processing and streamlined document management. Schedule your free demo now: https://www.pairsoft.com/get-a-demo/

PairSoft Details
Product Website
Languages Supported
German, English, Dutch
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Product Description

Pairsoft is a complete document management, electronic workflow and transaction (invoice and gift) automation solution for Blackbaud, Intacct, and Microsoft Dynamics GP, CRM and D365 Business Central.

How do you position yourself against your competitors?

The PairSoft difference:
1. Seamless ERP Integrations
You’ll feel like you’re working directly in your ERP vs. going back and forth to an external solution.

2. Intuitive Workflows
Automate and scale processes across the organization with complete visibility.

3. Full P2P and APIA
Our market-leading solutions power finance teams to their best performance in major ERPs, giving organizations full visibility over their cash processes.

4. Integrated Payments and Banking
Send and receive payments to over 180 countries right from your ERP with integrated payments and bank reconciliation directly through our software.


Seller Details
Seller
PairSoft
Company Website
Year Founded
1997
HQ Location
Miami, FL
Twitter
@Paperless_Post
942 Twitter followers
LinkedIn® Page
www.linkedin.com
158 employees on LinkedIn®
Description

PairSoft is a technology company specializing in intelligent document processing and automation solutions. Their platform helps organizations streamline workflows, enhance data accuracy, and improve efficiency by automating the capture, processing, and management of documents. PairSoft's offerings are designed to integrate seamlessly with existing systems, enabling businesses to optimize their operations and reduce manual workloads. For more information, visit their website at [pairsoft.com](https://www.pairsoft.com/).


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Overview Provided by:

Recent PairSoft Reviews

Verified User
I
Verified UserEnterprise (> 1000 emp.)
2.5 out of 5
"Neutral experience with the product"
Integration with Microsoft Dynamics 366 and Sage Intacct.
MG
Manny G.Mid-Market (51-1000 emp.)
5.0 out of 5
"Easy to use and manage -workflows and users"
Easy management of the workflows and Users.
PV
Planthara V.Small-Business (50 or fewer emp.)
5.0 out of 5
"An Astonishing cloud platform - PairSoft"
PairSoft's document management solution really very helpful in saving time spent on filing, searching and retreaving documents. PairSoft's automate...
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108 out of 109 Total Reviews for PairSoft

4.4 out of 5
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108 out of 109 Total Reviews for PairSoft
4.4 out of 5
108 out of 109 Total Reviews for PairSoft
4.4 out of 5

PairSoft Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for PairSoftQuestion

Time to Implement
<1 day
>12 months
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<6 months
48+ months
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RM
Director of Finance
Performing Arts
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
(Original )Information
What do you like best about PairSoft?

We have been using PaperSave on a very limited bases to just scan documents for the last several years. I have recently expanded our use of PaperSave to utilize the built-in capabilities of Workflow and have expanded Workflow with the added module of Auto-Entry. It has significantly reduced the amount of photo coping and manual routing of documents throughout our organization. I have implemented the use of Auto-Entry for Accounts Payable which has reduced the duplication of data entry and has assisted with the tracking of invoices. Review collected by and hosted on G2.com.

What do you dislike about PairSoft?

Now that we have expanded the use of PaperSave into other areas of our organizations processes with the utilizing of Workflows, the application tends to be a bit of a glitch at times with no explainable reason. The workflows do not seem to move items through the system as smooth as I would expect all the time. Review collected by and hosted on G2.com.

Recommendations to others considering PairSoft:

1) Ensure to have current paper flow processes documented 2) Vision as to how you want paper processes to flow 3) Utilize resources of existing PaperSave clients to recommendation of best practices Review collected by and hosted on G2.com.

What problems is PairSoft solving and how is that benefiting you?

Documentation retrieval is quicker, reduction in storing paper documents, electronically routing documents for approval and auto entry into financial accounting system. Reduction in duplication of data entry and saved the need to hire additional staff. Electronic tracking of documents, no longer a scavenger hunt to find who has what. Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about PairSoft?

I like the system overall, it's very user-friendly and easy to figure out for a new user. I like how it incorporates with our other system that we use. Review collected by and hosted on G2.com.

What do you dislike about PairSoft?

Almost every day I am having some sort of error popping up and we have to submit a ticket to get it sorted out. Some times after doing some googling, we are able to find other people who have had the same errors and are able to fix it. Its very frustrating when you get behind because then i fall far behind on my scanning and it takes days to catch up. And it takes the company awhile to to get back to us with the tickets. Review collected by and hosted on G2.com.

Recommendations to others considering PairSoft:

Because of the other system we are using, we didn't have many alternatives when looking for a compatible system; I feel like we were promised a lot more than what we are receiving. Review collected by and hosted on G2.com.

What problems is PairSoft solving and how is that benefiting you?

The system is so user-friendly when I need to find backup that I have already scanned in. I have never had a problem searching for material already stored in the system or even making notes on an item already stored. Review collected by and hosted on G2.com.

Response from Josh Campanaro of PairSoft

Hi!

Thank you for your review. We're glad that you find our solution user-friendly, however, we are troubled to hear that you keep running into errors. Please feel free to reach out to me directly at jcampanaro@pairsoft.com if you would like to discuss these issues in more detail. We would like to have our Dev team look into them further. Thank you again for your review!

- Josh C.

PJ
Senior Data Engineer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about PairSoft?

Multi-language and Multi-currency capabilities. Role-based security/approval Review collected by and hosted on G2.com.

What do you dislike about PairSoft?

Hard to integrate with AWS services and slow down the environment. Review collected by and hosted on G2.com.

What problems is PairSoft solving and how is that benefiting you?

We are using it to solve ERP-based problems and use it to manage accounts for Employees. Review collected by and hosted on G2.com.

Response from Ashley Lawless of PairSoft

Palash, thanks for your review! We encourage all of our users to share way we can improve. Your note on AWS integration will be shared with our development team.

EL
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about PairSoft?

I like the ease of attaching documents to vendor and invoice records within Blackbaud Financial Edge. This paperless system makes viewing records very easy and makes the viewing of older records even easier. I am able to pull documentation for specific invoices or vendors back as far as we have it saved. It's also easy to share this documentation with other coworkers who may need to view these items that are associated with specific files. Papersave has saved me a ton of time in not having to dig through paper files for the information I need. Review collected by and hosted on G2.com.

What do you dislike about PairSoft?

It seems like the interface is not very sleek at the moment. I know there are steps being taken to create a more streamlined process but as of now, it's a little messy. Some times it is complicated trying to find exactly what buttons you need to push to make certain things work the way you want. The Papersave Auto-Entry feature needs to be fleshed out more and thoroughly explained how it works. Review collected by and hosted on G2.com.

Recommendations to others considering PairSoft:

I would highly recommend Papersave to others. There are small user experience issues that I'm confident Papersave will iron out to make it easier to use. Review collected by and hosted on G2.com.

What problems is PairSoft solving and how is that benefiting you?

The best part about this system is not having to worry about paper records stacking up. At my company, we scan and attach all invoice & vendor documentation into Papersave and never have to worry about not being about to find it again. We can eliminate the amount of paper filing we have to do. This product also works extremely well when we have files to just drag over via email. Papersave also gives you plenty of fields to add additional information to documents you have added. Review collected by and hosted on G2.com.

Response from Josh Campanaro of PairSoft

Eric,

Thank you for your feedback! We are glad that you have found our integration with Blackbaud FE helpful and that our solution has made life easier for you and your co-workers. We also appreciate your insight and recommendations on making the interface more user-friendly and easier to navigate. If you ever have any questions on our Auto-Entry feature or anything else regarding PaperSave, please feel free to reach out! Thanks again!

- Josh C.

Verified User in Non-Profit Organization Management
AN
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about PairSoft?

Not needing to go to a file cabinet every time I need to review an invoice. This helps with negotiating contract renewals, as well as to remember what was involved with a purchase.

Additionally, I like the internal control strengths of the approval workflow when working with digital/remote/multi-location offices. Review collected by and hosted on G2.com.

What do you dislike about PairSoft?

Uptime is really important for us. Your support is great when we need it, but I we do find ourselves needing it more often than some of our other software.

I had to complain a lot when we were implementing to get service/get it done. I was highly available but the consultant did a horrible job. He is no longer with the company. Once Ana Mendoza got on board, it was a much better experience. Review collected by and hosted on G2.com.

Recommendations to others considering PairSoft:

Papersave was the best option for us because it integrated well with Blackbaud products. If you need something and use Blackbaud, Papersave is probably your best option. Review collected by and hosted on G2.com.

What problems is PairSoft solving and how is that benefiting you?

Before Papersave we got all approvals via email. Sometime we sent a request for approval and if we forgot to follow up, it may never have actually gotten approved, especially for urgent items that needed payment before we could get approvals from all levels of management. Now Papersave automates that follow up with reminder emails each day that someone forgets to approve an invoice, and multiple accounting associates can see what is going on at the same time, without needing to be looped into emails. This solved a control deficiency for us.

Additionally, we have saved office space from file cabinet storage and the cost of shredding documents.

We save time from needing to go find documents when we need to review a previous purchase. Review collected by and hosted on G2.com.

Response from Josh Campanaro of PairSoft

Thank you for your review. We apologize that you've had some issues that have required support. We are happy to hear that Ana was able to enhance your experience with our support team. Please feel free to reach out if you have any questions or concerns. Thanks again!

-Josh C.

CP
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about PairSoft?

The processing invoices is very simple, there are so many extra's that other invoicing systems I have worked in do not have or do not offer. It makes things so much easier to have a system that is both time saving, and also simple. Review collected by and hosted on G2.com.

What do you dislike about PairSoft?

I do not have any dislikes with Papersave, I feel things are always working good, if we do have issues Papersave is always quick to help resolve and help when needed. Review collected by and hosted on G2.com.

Recommendations to others considering PairSoft:

If you are looking for ways to make invoicing simple, Have a good security and approval around processing invoices, very few issues, fast response if there are ever issues then Papersave is the right system for you. Review collected by and hosted on G2.com.

What problems is PairSoft solving and how is that benefiting you?

The ORC we have not used so I think this will be very useful to have, and the automated to send from an email address all invoices directly to papersave, this will also be time saving. Review collected by and hosted on G2.com.

Response from Josh Campanaro of PairSoft

Crystal,

Thank you for your review! It's great to hear that you and your team are enjoying your experience with PaperSave. Please don't hesitate to reach out if you would like to learn more about our OCR functionality or if you have any other questions. Thanks again!

- Josh C.

Verified User in Higher Education
AH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about PairSoft?

Removes the need to print invoices, sign documents and physically store them. Review collected by and hosted on G2.com.

What do you dislike about PairSoft?

OCR can sometimes be slow when uploading documents Review collected by and hosted on G2.com.

Recommendations to others considering PairSoft:

Look at your process first. Do not just take a bad process and force it into this system. Use this as an opportunity to make your process better. Review collected by and hosted on G2.com.

What problems is PairSoft solving and how is that benefiting you?

Getting invoices to our payables department while working remotely has been an issue. This has helped tremendously. Review collected by and hosted on G2.com.

Response from Josh Campanaro of PairSoft

Thank you for your review! We're glad PaperSave has added value to your A/P process, and we will look into our OCR lag times. Please let us know if you have any questions!

Thanks again!

Josh C.

Verified User in Non-Profit Organization Management
UN
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about PairSoft?

The integration with NXT is efficient and user-friendly - it's a much easier way to attach and check for documentation than going through database-view of RE. Review collected by and hosted on G2.com.

What do you dislike about PairSoft?

There are definitely some ways to improve attaching gifts in the batch - It can be a little time-consuming, but we are working to see if OCR is an option for our organization. Review collected by and hosted on G2.com.

Recommendations to others considering PairSoft:

Ensure you schedule time every now and then to speak with a client representative to make sure your processes are up to date. Review collected by and hosted on G2.com.

What problems is PairSoft solving and how is that benefiting you?

We are using PaperSave to attach and check for documentation for donations made to our organization. This is extremely helpful when we need to reference specifics of a donor or a gift, and it is also a huge benefit when we are being audited, as well. Review collected by and hosted on G2.com.

Response from Josh Campanaro of PairSoft

Thank you for your review! We do offer OCR capability that can extract your information and enter it into databases automatically, offering more accurate, more efficient, and quicker information processing. Please let us know if you would like us to show you our OCR technology in action! Thank you again for the review!

- Josh C.

LW
Accounting Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about PairSoft?

I really like being able to look at transactions and have the back up right there without having to go find it. Review collected by and hosted on G2.com.

What do you dislike about PairSoft?

It's my own fault but I hate that when I am looking at a document and try and attach the same document to the transaction and it fails. I wished Papersave would give you a "try again" option so that you would have time to close the worksheet and still be able to attach. Review collected by and hosted on G2.com.

What problems is PairSoft solving and how is that benefiting you?

One thing that papersave has solved for us is that now during Covid we are all working remotely. With documents being attached to the transactions you do not have to be in the office with paper files. Reviewing our transactions and preparing financials is much easier because all members of our accounting team has the information is at your finger tips and can access it from almost anywhere.

Our last financial audit was done virtually, so all documents had to be sent over electronically. Having papersave made the process easy because as documents were requested all I had to do was go the the transaction and then download the documents and upload them to into box for the auditors. This had to be one of the easiest audit I have ever done. Review collected by and hosted on G2.com.

Response from Josh Campanaro of PairSoft

Leasa,

Thank you for your review. We're happy to hear that PaperSave has made business easier, especially as most of us continue to work from home! We would love to hear more about the issues you are having when attempting to attach a document to a specific transaction. Please feel free to reach out if you would like to discuss in more detail. Thanks again!

- Josh C.

Verified User in Insurance
AI
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about PairSoft?

We are able to keep track of every invoice in the process and know exactly what step in the process they are at (before being submitted to GP). If anyone is out of office, we require minimal handover and discussion of the workload.

The lack of paper. We can't wait to get rid of our filing cabinets

PaperSave has a great knowledgeable, friendly and responsive Support team. Review collected by and hosted on G2.com.

What do you dislike about PairSoft?

Once transactions are submitted to GP, there is still a lot of editing/manipulation that is needed. The main culprit being the inability for fx intercompany transactions (hopefully temporary)

The web version of PaperSave does not show the invoices as clear as the app (or desktop) version Review collected by and hosted on G2.com.

Recommendations to others considering PairSoft:

Have a clear desired process that fits the way you work and don't be afraid to change peoples habits Review collected by and hosted on G2.com.

What problems is PairSoft solving and how is that benefiting you?

Reduced Paper

Better organisation of the Invoice approval process Review collected by and hosted on G2.com.

Response from Josh Campanaro of PairSoft

Thank you for your feedback! We love knowing that PaperSave has helped your business minimize your paper trail and simplify your approval processes. We are working on optimizing our web version and will add that to our product roadmap. Thanks again!

- Josh C.