Oxylabs Reviews (425)

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Oxylabs Reviews (425)

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4.5
425 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise Oxylabs for its reliable proxies and easy setup, making it a preferred choice for web scraping and data collection. The service is noted for its high performance, stable connections, and responsive customer support, which enhances user experience. However, many reviews mention that the pricing can be high for smaller users, making it less accessible for casual or budget-conscious customers.

Pros & Cons

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Broos A.
BA
Broos A.
TREO
Internet
Small-Business (50 or fewer emp.)
"Effortless Setup and Reliable Performance for Global Data Extraction"
4/5
What do you like best about Oxylabs?

OxyLabs is quite easy to set up and gives the freedom to choose the locations around the world. But one thing I like is that it is easy and accurate to check how much bandwidth you have left. When it comes to the speed and uptime, i cant complain as it meets my data extraction needs in a reasonable time. The IP quality is quite great too, I love it. Review collected by and hosted on G2.com.

What do you dislike about Oxylabs?

I think there can be improvements when it comes to session holding, even in base offerings. And a on-screen demo or walk-through on how to set up the config JSON can help for new members. I had to check on YouTube just how to correctly generate my JSON and import it into the OxyLabs chrome extention. Review collected by and hosted on G2.com.

Response from Miglė Šliaužytė of Oxylabs

Hello Broos,

Thank you for leaving us a review! We're happy to hear you had a positive experience, and we appreciate your insights the specific feedback - our teams are always looking for ways to improve.

If you ever face any issues please contact our customer support via live chat or email (support@oxylabs.io).

Darshan J.
DJ
Darshan J.
Data Engineer
Mid-Market (51-1000 emp.)
"Exceptional Support and Easy Setup with Oxylabs"
5/5
What do you like best about Oxylabs?

I really appreciate Oxylabs for their support system and dedicated Relationship Manager, who is always available for any issues. The RM is easily reachable by call or messages, and we get expedited support when our business needs it, making Oxylabs very reliable. I also like their competitive pricing for enterprise customers and the fact that the initial setup was very easy due to their great documentation and support. Review collected by and hosted on G2.com.

What do you dislike about Oxylabs?

Nothing comes to mind Review collected by and hosted on G2.com.

Dan C.
DC
Dan C.
Marketing Consultant
Small-Business (50 or fewer emp.)
"Ease of implementation & no need to commit until you are sure it meets your requirements"
5/5
What do you like best about Oxylabs?

The free trial provided more than enough access to understand the api and ensure that it would meet my requirements. Implementation was straight forward, and I didn't feel pressured to convert to a paid plan until I had completed enough testing to ensure that my use case would be fully supported. As someone who will have variable requirements from month to month, the different tiers and spend limits really work well for me. Review collected by and hosted on G2.com.

What do you dislike about Oxylabs?

It's hard to fault. The web scraper performs exactly as I needed, and Oxylabs solved a specific problem at a far fairer price point than other solutions I had previously investigated and ruled out. Review collected by and hosted on G2.com.

Faizan A.
FA
Faizan A.
Assistant Manager
Small-Business (50 or fewer emp.)
"Reliable Proxy Network with High Success Rates"
4.5/5
What do you like best about Oxylabs?

I like using Oxylabs because of the reliability of their proxy network and high success rate. It's very helpful for large-scale data extraction from eCommerce websites, solving issues like blocking and CAPTCHA difficulties. The consistent data quality and better uptime are also big positives. Plus, the initial setup was very easy, and they maintain clear communication. Review collected by and hosted on G2.com.

What do you dislike about Oxylabs?

If they can provide price at a more reasonable rate, it would be better. Review collected by and hosted on G2.com.

Al D.
AD
Al D.
AI-Driven Marketing Strategy & Analytics Manager
"Fast, Reliable, and Easy-to-Use Residential Proxies"
5/5
What do you like best about Oxylabs?

I use Oxylabs for Residential Proxies in various GenAI projects, and once I'm logged in, it's very easy to use. I just whitelist the IPs my projects run from and choose any number of proxies from any country I desire. The service is fast, with low IP latencies, which is crucial for my projects that require low latency, high speed, and high uptimes. I can easily track how much data I've used with their flashy interface. The initial setup was super easy, and even my non-computer savvy Boomer mother could figure it out. While the service might be a bit more expensive than competitors, it works as intended, and honestly, you get what you pay for, which is an excellent service. I even tried other services due to cost but returned to Oxylabs in less than 48 hours because of its reliability. Review collected by and hosted on G2.com.

What do you dislike about Oxylabs?

The service might be a little bit more expensive than competitors. Review collected by and hosted on G2.com.

Arbi O.
AO
Arbi O.
Campaign Deployment Manager
Small-Business (50 or fewer emp.)
"Reliable, Fast, and Scalable Proxy Network for Data Collection"
5/5
What do you like best about Oxylabs?

Oxylabs offers one of the most reliable and high-performance proxy networks I’ve used. The connection speeds are consistent, uptime is excellent, and the proxy pool size makes scaling effortless. Their dashboard is user-friendly, API integration is smooth, and customer support is responsive and knowledgeable. It’s a great solution for web scraping, market research, or any large-scale data project where reliability and performance matter most. Review collected by and hosted on G2.com.

What do you dislike about Oxylabs?

The service works very well overall, but pricing can be on the higher end compared to smaller competitors. However, the quality and stability justify the cost for professional use cases. I’d also love to see even more flexibility with custom usage analytics. Review collected by and hosted on G2.com.

Response from Miglė Šliaužytė of Oxylabs

Hello Arbi,

Thank you for leaving us a review! We're thrilled to hear you had a positive experience, and we appreciate your insights - they help us grow and improve.

If you have questions or face any issues please contact our customer support via email (support@oxylabs.io).

Joseph  A.
JA
Joseph A.
Marketing Specialists
Farming
Small-Business (50 or fewer emp.)
"Reliable Proxy Solution, But Pricey for Beginners"
4.5/5
What do you like best about Oxylabs?

I use Oxylabs for automated web scraping projects like price and product monitoring and market research. Their rotating residential and datacenter proxies provide me with stable connections, good speeds, and a high success rate for collecting public data from multiple regions. Oxylabs makes global access smooth and realistic, like being in Tokyo, London, or NYC. What I like most is how Oxylabs allows me to forget about proxies; when doing things at scale, this invisibility protects momentum, focus, and sanity. It turns proxies from a 'problem to manage' into an invisible utility. Switching to Oxylabs gave us fewer blocks, cleaner data, and a more reliable setup, allowing us to trust our pipelines without constant intervention. The initial setup was straightforward, their documentation is solid, and after integrating with our scripts, it worked perfectly. It's reliable, scalable, and removes a lot of proxy-related headaches. Review collected by and hosted on G2.com.

What do you dislike about Oxylabs?

Oxylabs is powerful and reliable, but that power comes with a price and complexity that isn't always worth it for casual or small-scale work. The cost and slight learning curve for beginners are the reasons it's not a perfect 10. Review collected by and hosted on G2.com.

HZ
Haliru Z.
CEO
Computer Software
Small-Business (50 or fewer emp.)
"Oxylabs, A Reliable Platform with Superior Proxy Features"
4.5/5
What do you like best about Oxylabs?

I am impressed by numerous Oxylabs features such as the sheer scale and quality of the IP pools, the enterprise-grade performance and reliability. The precise geo-targeting capabilities at no extra cost and the comprehensive and developer-friendly dashboard for usage stats are great. The quality IPs ensure my access isn't disrupted, and the performance means I can get the needed data on time. The geo-targeting lets me gather locally relevant insights, and the dashboard gives me full control over costs. It has helped my website growth and optimization and has been a game changer. With the resources provided and assistance from support, it was pretty straightforward and simple to set up initially. Review collected by and hosted on G2.com.

What do you dislike about Oxylabs?

I haven't faced any significant issues with Oxylabs. I did have an initial setup issue with a very peculiar use case, but the support worked me through. A specific blog page for this particular use case would be nice and serve as an easy access to anyone in need. Review collected by and hosted on G2.com.

Jerem P.
JP
Jerem P.
Développeur logiciel
"Fast Proxies with a Simplified User Interface"
4.5/5
What do you like best about Oxylabs?

I love the simple, clear, and pleasant-to-use dashboard of Oxylabs. The proxies, especially the datacenter ones I use, are fast and work perfectly. The dashboard adds value by making it easy to measure our traffic consumption and quickly find what we're looking for. Low-latency proxies are essential for my use, and without Oxylabs, I would have had reduced performance. Additionally, the initialization of Oxylabs is very simple thanks to a very comprehensive tutorial and guide. Review collected by and hosted on G2.com.

What do you dislike about Oxylabs?

I might leave the option for the user, when they are entitled to a trial period, to choose the geographical area of the proxies they want to test; currently, it seems to be only US. Review collected by and hosted on G2.com.

GE
Goodluck E.
"Reliable Web Scraping with Room for Pricing Flexibility"
4.5/5
What do you like best about Oxylabs?

I really like Oxylabs for its reliability and high performance at scale. The proxy network is fast and stable, maintaining a very high success rate even with complex or geo-restricted websites. The precise geo-targeting, session persistence, and automatic IP rotation features make managing large scraping projects much easier. Additionally, the initial setup was quite easy, thanks to the clear and organized onboarding process and documentation. Oxylabs fits smoothly into our existing stack, integrating well with custom-built scripts, data pipelines, and third-party tools. The overall performance, reliability, and customer support make it a solid solution for scalable web data infrastructure. Review collected by and hosted on G2.com.

What do you dislike about Oxylabs?

While Oxylabs performs very well overall, the main area that could be improved is pricing flexibility, especially for smaller teams or short-term projects. The platform is clearly designed for enterprise use, which can make it feel a bit expensive for lighter or occasional workloads. Review collected by and hosted on G2.com.