I like how easy it was to sign on to Owner.com, and I really enjoyed the dashboard. Review collected by and hosted on G2.com.

I think they could get higher quality pictures on the websites they make; they come out a little grainy. The initial setup definitely could have been a little easier. There was some miscommunication between the first person I spoke to and then the person who actually made everything for me, and it took a little longer than I would have liked, but it worked out in the end. Review collected by and hosted on G2.com.

Great service all around. The team has been wonderful throughout the communication process, helping me get up and running, and each person has been there to answer any questions I’ve had—from the start, through the middle, and even toward the end right before launch. Review collected by and hosted on G2.com.

It’s not necessarily a dislike, more of a concern that it’s an unknown product and I don’t know what results I’ll be receiving. Otherwise, I don’t have any real dislikes at this time. Review collected by and hosted on G2.com.

One of the best things about this platform is that, with one subscription, you get a fully functional website plus an Android and iOS app. That’s a big deal for a small restaurant, especially a family restaurant. It also lets us connect with our customers more personally, which I really like.

On top of that, the UI and UX are amazing. Since we started working with the owner, customers have been coming in and telling us the website looks great, it’s much easier to use, and that whatever we’re doing, we should keep doing it. Hearing that directly from customers is a great compliment, and it’s clear they feel comfortable and ready to order food from our website.

Support and onboarding were the smoothest and easiest part of the whole journey. Our customer data was set up quickly, and even the loyalty points and everything were converted into Owner without issues. Customers have said things like, “I love that I can easily redeem my points and get the benefits,” which is honestly amazing to hear.

I’d say the AI still needs some work when it comes to creating one-time marketing materials, but the automated marketing is great. It even has World Cup emails already automated and set up, whereas we would have had to do that manually. With them, public holidays and events are already built into automated marketing campaigns, which is a huge help.

The reporting system is also amazing. The dashboard is very clear and shows you exactly what you need. I especially like the Google review system they have, where automated emails are sent to customers to request reviews, and it works well.

The other thing is that we don't have to worry about the integration. The integration is done by the team themselves. They do it, they connect with our third-party integration provider, and they take care of the whole integration process, whereas it's basically just plug and play when you work with them.

The performance of the website is good. We haven't experienced any bugs yet, so far, and we don't think that we will, because the whole website is built very well. I definitely feel like we are getting our money's worth with this, because the amount of money that we are giving, we are getting more in return in terms of value. If we were going with any other service provider, it would have been twice the cost, at least, if not more. Review collected by and hosted on G2.com.

There are a few things to note, mainly because this isn’t a full dine-in, experience-based system yet. It feels geared more toward QSR-type restaurants, so when it comes to features like catering and invoicing, we still have to handle those separately since there isn’t an internal option for them yet. On the marketing side, I’d also like to see more customization—especially for sending emails—and better ways to properly use the built-in AI for marketing. Review collected by and hosted on G2.com.

I like how it drives more Google business and integrates with my Toast POS. The ROI has been phenomenal, and I’ve noticed a significant increase in my online orders. The onboarding was very simple and its performance has not even hit its peak yet as im still weeks away from the summer busy months. Review collected by and hosted on G2.com.

i wish that in the sales section you can choose a specific date and time Review collected by and hosted on G2.com.

I love that Owner.com is super easy to use and navigate, making it very useful for my restaurant business. I'm able to track orders, navigate the menu, and make changes easier and faster. The initial setup was very easy and well explained, which made transitioning smooth. Owner.com explains everything in a way that's easy to understand, which wasn't the case with the small marketing company I used before. Review collected by and hosted on G2.com.

I dint have any negative comments about owner Review collected by and hosted on G2.com.

I love how Owner.com has created a seamless experience for customers to order directly through our webpage for both pickup and delivery. It brought everything together in one user-friendly platform, making it easy for our customers to place orders and for us to manage them. It streamlined our entire online ordering process, making a noticeable difference in our day-to-day operations. The initial setup was quick and easy, with a simple and hassle-free onboarding process, so we were up and running in no time. Owner.com stood out with its more advanced technology and polished, professional presentation compared to competitors like GrubHub. Review collected by and hosted on G2.com.

None. Review collected by and hosted on G2.com.

Owner has helped our business gain more online traction. It’s a cohesive platform that keeps everything in one place, which makes it much easier to manage. The flat fees are also amazing. Since switching to Owner, our online sales (orders) have increased as well. Review collected by and hosted on G2.com.

Learning how to sell products online (for example, coffee) has been a bit of a learning curve for me, but the overall process feels manageable as I get more familiar with it. Review collected by and hosted on G2.com.

Everything you need to get up and running is already set up for you, so there’s no heavy lifting on your part. Review collected by and hosted on G2.com.

They don’t have the sticker printer feature I need for my boba tea concept, so I still have to keep using my current POS system. Review collected by and hosted on G2.com.

Owner.com helped my business a lot by eliminating the 30% commission margins that all online delivery service take and their customer service experience is phenomenal they truly care about how your website will come out and the timeframe of getting It all set up is very quick. Review collected by and hosted on G2.com.

The fact that it is still a 3rd party platform, if they were to develop a POS system so everything can be in one place I think it'd really take off. Review collected by and hosted on G2.com.

The onboarding process is both fast and comprehensive. It was implemented really quickly. The application's user interface feels very intuitive, making it easy to navigate. In fact, I find the user experience to be better executed than what I’ve encountered with Doordash or Uber. While all these platforms aim to help manage orders, the difference in user experience between Doordash/Uber and Owner.com is striking. I have access to all my customers' information and all the data necessary to manage my restaurant efficiently. From the very first day, I noticed a clear difference. My online sales increased within the first week after onboarding. I am confident that things will continue to improve as I expand my brand’s reach through better SEO. I also spoke with some customers who placed orders, and they all reported having a great experience with the application. It is well integrated with my POS so the workflow hasn't changed. Great customer support so far. So far, I haven’t found anything I dislike. Review collected by and hosted on G2.com.

Perhaps an easier way to close or open my store. It's probably just something I missed but I really did not find anything that I do not like yet. Review collected by and hosted on G2.com.