Owner.com Reviews (413)

Reviews

Owner.com Reviews (413)

4.8
413 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and responsive customer support of Owner.com, highlighting how it simplifies online ordering and marketing for restaurants. Many appreciate the platform's ability to centralize operations, which enhances efficiency and drives customer engagement. However, some users note limited customization options as a common drawback.

Pros & Cons

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Russell M.
RM
Russell M.
Owner/Operator
Small-Business (50 or fewer emp.)
"Thorough, Patient Team That Makes the Experience Shine"
5/5
What do you like best about Owner.com?

So far, the people I have dealt with have been the highlight of the entire experience. Everyone has been thorough in explaining things, available when needed, and very patient in dealing with me. Review collected by and hosted on G2.com.

What do you dislike about Owner.com?

Some of the formatting wasn't exactly to my liking, but most of the concerns I've had have already been addressed. I am confident that I can work with the developer in the next stages to get things exactly the way I want them. Review collected by and hosted on G2.com.

Chee Meng F.
CF
Chee Meng F.
President
Small-Business (50 or fewer emp.)
"Easy-to-Use SEO Engine with Clear Results and Smooth Integrations"
4.5/5
What do you like best about Owner.com?

It has an SEO engine built into both the website and the app, and it’s easy to use as well. The results are displayed clearly and easy to read. The integrations is easy and handled almost flawlessly by Owner. Performance wise, i have not any hiccups over the past 1,5 months. Pricing is on the high side but i am willing to pay it if it increases my sales. Onboarding was simple but operational support has been a bit of lacking as the AI chatbot is not able to perform a lot of tasks. Review collected by and hosted on G2.com.

What do you dislike about Owner.com?

The cost. It is quite expensive and could be a obstacle to small startup business when they are still trying to control cost, Review collected by and hosted on G2.com.

Raul P.
RP
Raul P.
General Manager
Mid-Market (51-1000 emp.)
"Fast, Affordable Order Management with Responsive Support"
5/5
What do you like best about Owner.com?

It helps us organize orders, makes them easy to edit, and lets us control online orders. They even made an app for us to help streamline our menu and overall performance. It’s very fast and easy to use. Pricing is very affordable, especially if you have more than one store. Support also gets in touch quickly.

We haven’t integrated into Shift4 yet, but apparently they’re working on it. Other than that, it’s fitting well into our current point of sale. We’re enjoying the AI performance/post it sends to our customers. Review collected by and hosted on G2.com.

What do you dislike about Owner.com?

They don’t currently integrate fully with our point-of-sale system. It can also get expensive if you only have one store and aren’t able to take advantage of their full product offering. Review collected by and hosted on G2.com.

Travis S.
TS
Travis S.
General manager
Mid-Market (51-1000 emp.)
"Helpful Support, Flawless Integration, and Fabulous Performance"
5/5
What do you like best about Owner.com?

I like to be able to see all of the information that we're getting in from our customers. The support team has been very helpful and getting this all set up and answering all of my questions. Using the AI to search questions, I have also works really well. Integrating into our to system has worked flawlessly and uploading pictures has been working great. Seems like a good deal on the price for our potential increased sales opportunity. Overall, system performance has been fabulous. Accessing owner app and webpage on my Mac is easy to use. Review collected by and hosted on G2.com.

What do you dislike about Owner.com?

Our very first order came in for a delivery and was not able to figure out how to add to an existing order so the customer had to put in a second order so two delivery drivers showed up. Review collected by and hosted on G2.com.

Best Damn C.
BC
Best Damn C.
Owner
Small-Business (50 or fewer emp.)
"Seamless POS Integration and Easy Self-Management"
4.5/5
What do you like best about Owner.com?

I like that it integrates fully with our POS system, unlike ChowNow. I’m also able to edit everything I need on my own without having to rely on customer support. Review collected by and hosted on G2.com.

What do you dislike about Owner.com?

I’ve been running into some issues with the dashboard loading across different browsers, but once it opens, I can do everything I need to without any problems. Review collected by and hosted on G2.com.

Wahid R.
WR
Wahid R.
Restaurant Owne
Small-Business (50 or fewer emp.)
"Orders—Easy, Flexible, and Supportive Game Changer for Our Restaurant’s Online Presence"
5/5
What do you like best about Owner.com?

Owner.com has been a game changer for Saffron Pizza Kitchen. The platform is easy to use, gives us full control over our menu and pricing, and has significantly helped grow our direct online orders. The customer support team is responsive and always helpful. Review collected by and hosted on G2.com.

What do you dislike about Owner.com?

Honestly, there is not much to dislike. The platform continues to improve and the team is always open to feedback. I look forward to seeing even more features added in the future. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
UF
Verified User in Food & Beverages
Small-Business (50 or fewer emp.)
"Owner.com Made Online Ordering and Delivery Setup Effortless"
5/5
What do you like best about Owner.com?

What I like most about Owner.com is how easy they made it to get my business online and fully operational for pickup and delivery. The setup process was smooth, and their platform is very intuitive, even without deep technical knowledge.

The integration with ordering systems works well and keeps everything organized in one place. Performance has been reliable, especially during busy hours, which is important for my business.

From a pricing standpoint, it feels like good value for what they offer, especially considering the tools and support included. Their features help streamline operations and reduce dependency on third-party platforms.

Overall, Owner.com has made it easier to manage online orders, improve efficiency, and grow my business. Review collected by and hosted on G2.com.

What do you dislike about Owner.com?

One downside is that some features feel a bit limited when it comes to customization, especially if you want more control over design or advanced settings. It can also take a little time to get used to certain workflows in the system. While the platform is reliable overall, there are moments where additional flexibility or more integrations would be helpful as the business grows. Review collected by and hosted on G2.com.

Tirth P.
TP
Tirth P.
Business Operations Specialist
Small-Business (50 or fewer emp.)
"Effortless Online Management for Restaurants"
5/5
What do you like best about Owner.com?

I find that Owner.com makes it easy to navigate on the website they created. The online ordering system is straightforward, which is great for my restaurant business, and it simplifies marketing communication. I also appreciate how their online marketing and SEO boosts our online presence and increases customer interaction. The initial setup was pretty much easy, making the transition smooth for us. Review collected by and hosted on G2.com.

What do you dislike about Owner.com?

Connecting back to customers who reach out via the form on the website is a bit of a hassle. It would be much better if I could reply directly from the mobile app or web version instead of being redirected to a third-party email app. Review collected by and hosted on G2.com.

Pedro A.
PA
Pedro A.
CEO
Small-Business (50 or fewer emp.)
"Smooth Setup, Helpful Support, and Performance That Delivers."
5/5
What do you like best about Owner.com?

From the very beginning, the sales rep was extremely helpful, especially with integrating our list of previous customers so we could reach out about the loyalty program. The process felt smooth and essentially flawless, and they also showed us how to navigate the program quickly and effectively. The software and the website they built have performed exactly as they said they would, and we’re excited to see our company continue to grow. For the price we’re paying, it feels worth it. With everyone using AI, we can’t afford to be left behind Al makes is all easier. So far, everything has been working amazingly. Review collected by and hosted on G2.com.

What do you dislike about Owner.com?

To be honest we have not experienced any real problems that we was not able to chat and get it fixed for example hours of operation changes Review collected by and hosted on G2.com.

Jennifer  H.
JH
Jennifer H.
Manager/Owner
Small-Business (50 or fewer emp.)
"owner.com Simplifies Orders, Marketing, and Customer Engagement in One Place"
5/5
What do you like best about Owner.com?

What I like best about owner.com is how it simplifies managing online orders, marketing, and customer engagement all in one place. The platform is easy to use, helps drive repeat business, and provides clear insights that make it easier to grow revenue without needing multiple separate tools. It’s especially helpful that it integrates with Square, so our menu updates automatically without extra work. Overall, the price feels minimal compared to the revenue and efficiency it helps generate. Review collected by and hosted on G2.com.

What do you dislike about Owner.com?

There isn’t much to dislike overall, but from time to time certain features or updates can take a little while to learn or to customize for our specific needs. Review collected by and hosted on G2.com.