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OrderProtection.com Reviews & Product Details

LH
Customer Support Technician
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about OrderProtection.com?

OrderProtection.com has been effective for handling customers’ complaints of lost, damaged or stolen parcels. By having a ‘round the clock technical support team, my team is relieved of the duty, and customers are happy with the quick solution to the problem. Review collected by and hosted on G2.com.

What do you dislike about OrderProtection.com?

Getting to a point where they offer better customization to the order protection plans feels restricted. I was not able relieve the pressure on the website by boosting the order protection revenues without making my customers unhappy. Review collected by and hosted on G2.com.

What problems is OrderProtection.com solving and how is that benefiting you?

OrderProtection.com really saves a lot of endeavors coming my way concerning the shipping problems since it handles everything on its own. This is very important for my business because their fast turnover help customers to be satisfied. Review collected by and hosted on G2.com.

OrderProtection.com Overview

What is OrderProtection.com?

Order Protection helps brands provide exceptional customer support and quick resolutions to shipping issues. Customers can easily add order protection to their cart or during checkout, and if any issues arise, our 24/7 support team resolves them in less than an hour, with approved claims receiving a refund or reshipment. From theft and damage to lost or missing packages and much more, we've got you covered. Our product was designed with one goal in mind: to relieve brands of the time-consuming, complex process of providing support and resolutions for shipping issues. So focus on your business while we take care of the shipping issues, and rest easy knowing your customers' shipping experience is in good hands.

OrderProtection.com Details
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Product Description

OrderProtection.com is an eCommerce revenue engine, CX Management, and brand protection platform all rolled into one. We’re on a mission to build products that help brands provide a luxury post-purchase shopping experience. We use data and genius-level supply chain expertise to help brands protect their reputation. When things go wrong, we make them right. Our free platform is targeted to organizations with high brand equity - built on the same technical expertise and foundation that grew billion-dollar brands.


Seller Details
HQ Location
Lehi, UT
LinkedIn® Page
www.linkedin.com
16 employees on LinkedIn®

Kelli B.
KB
Overview Provided by:

Recent OrderProtection.com Reviews

LH
Lam H.Enterprise (> 1000 emp.)
4.5 out of 5
"Integration to my current shopping cart"
OrderProtection.com has been effective for handling customers’ complaints of lost, damaged or stolen parcels. By having a ‘round the clock technica...
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