(138)
4.7 out of 5
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Oracle Field Service 
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CI
Verified User in Information Technology and Services
Enterprise(> 1000 emp.)
What do you like best about Oracle Field Service?
Siebel field service is good for consultants evalutaing real time customer data Review collected by and hosted on G2.com.
What do you dislike about Oracle Field Service?
Sync problems in offine system are an issue Review collected by and hosted on G2.com.
18 out of 19 Total Reviews for Oracle Field Service
3.8 out of 5
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Overall Review Sentiment for Oracle Field Service
Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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DS
Dushyant S.
Cyber Security Consultant
Small-Business(50 or fewer emp.)
What do you like best about Oracle Field Service?
Oracle's field services excel in work order, inventory, customer management and reporting.
Best in integration also Review collected by and hosted on G2.com.
What do you dislike about Oracle Field Service?
"There are no disadvantages in this product. Overall, the solution is good." Review collected by and hosted on G2.com.
LR
Lingeswaran R.
Senior Delivery Manager - DevOps
Enterprise(> 1000 emp.)
TM
Tarannum m.
Assistant Manager
Enterprise(> 1000 emp.)
What do you like best about Oracle Field Service?
This is the best application which helps business to enhance their customers.
It provide good support for customers
It can be easily integrate with other Oracle applications. Review collected by and hosted on G2.com.
What do you dislike about Oracle Field Service?
The interface of application is less user friendly.and complicated . sometimes it crashes. Review collected by and hosted on G2.com.
IT
Verified User in Telecommunications
Mid-Market(51-1000 emp.)
What do you like best about Oracle Field Service?
The most helpful thing is that it has alot of features and options that can be implemented into your business Review collected by and hosted on G2.com.
What do you dislike about Oracle Field Service?
The user interface complications and crashes alot too many features all working at once Review collected by and hosted on G2.com.
UO
Verified User in Outsourcing/Offshoring
Enterprise(> 1000 emp.)
What do you like best about Oracle Field Service?
Over all the program does work but there are some quirks so to speak. It always loaded up without a hitch and I never had issues with that part. Review collected by and hosted on G2.com.
What do you dislike about Oracle Field Service?
Every now and again it would freeze up on us and the entire system would have to be rebooted in order to bring the program back up. Review collected by and hosted on G2.com.
JM
Jeffrey M.
Applications Specialist
Telecommunications
Enterprise(> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Oracle Field Service?
Siebel contains significant amounts of customer information and is the front end to a number of order and billing platforms Review collected by and hosted on G2.com.
What do you dislike about Oracle Field Service?
Cumbersome and slow to update opportunities Review collected by and hosted on G2.com.
UH
Verified User in Hospitality
Mid-Market(51-1000 emp.)
What do you like best about Oracle Field Service?
It was different to use than any other system. But what I liked best was the black and white of it all. This is your items, this is your items per hour, this is your average. Review collected by and hosted on G2.com.
What do you dislike about Oracle Field Service?
I disliked that it glitches a lot. A few times while using the system I would get sent two different orders and I had to reboot the handheld. Review collected by and hosted on G2.com.
KL
Kelli L.
Enterprise(> 1000 emp.)
What do you like best about Oracle Field Service?
Siebel lets me update and view databases on different financial accounts our business holds. Review collected by and hosted on G2.com.
What do you dislike about Oracle Field Service?
Siebel is very particular about how names/numbers are input. For example, some fields you can just type and hit enter, while some fields you have to open a dialogue box and search to input your query. Review collected by and hosted on G2.com.
NF
Nicole F.
Enterprise(> 1000 emp.)
What do you like best about Oracle Field Service?
That it is portable and accessable with internet connection. Review collected by and hosted on G2.com.
What do you dislike about Oracle Field Service?
That if you can not access from a location, you do not have access to your necessities Review collected by and hosted on G2.com.
MB
Michelle B.
Mid-Market(51-1000 emp.)
What do you like best about Oracle Field Service?
It makes time management quick and simple, as well as keeping my vacation days easy to figure out Review collected by and hosted on G2.com.
What do you dislike about Oracle Field Service?
sometimes the website gets stuck for me and hard to load Review collected by and hosted on G2.com.
Siebel Categories on G2
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