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Top 10 Oracle ITSM Alternatives & Competitors

By Oracle
(37)4.1 out of 5

If you are considering Oracle IT Service Management Suite, you may also want to investigate similar alternatives or competitors to find the best solution. Enterprise IT Management Software is a widely used technology, and many people are seeking top rated, quick software solutions with endpoint protection and threat detection. Other important factors to consider when researching alternatives to Oracle IT Service Management Suite include features and performance. The best overall Oracle IT Service Management Suite alternative is Freshservice. Other similar apps like Oracle IT Service Management Suite are EV Reach, Microsoft System Center, N-able N-central, and ManageEngine Endpoint Central. Oracle IT Service Management Suite alternatives can be found in Enterprise IT Management Software but may also be in Remote Support Software or Remote Monitoring & Management (RMM) Software.

Best Paid & Free Alternatives to Oracle IT Service Management Suite

  • Freshservice
  • EV Reach
  • Microsoft System Center
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Top 10 Alternatives to Oracle IT Service Management Suite Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how Oracle IT Service Management Suite stacks up to the competition, check reviews from current & previous users in industries like Information Technology and Services, Computer Software, and Marketing and Advertising, and find the best product for your business.
    #1

  1. Freshservice

    By Freshworks
    (1,238)4.6 out of 5

    2. Freshservice is an easy to use IT service desk and ITSM solution designed using ITIL best practices that enables organizations to focus on exceptional service delivery.

    Categories in common with Oracle ITSM:

    Reviewers say compared to Oracle IT Service Management Suite, Freshservice is:

    More usable
    Better at support
    Easier to admin
    See all Freshservice reviews
    #2

  2. EV Reach

    By EasyVista
    (392)4.5 out of 5

    3. Complex IT Systems Management Made Easy. Get broad-scope, enterprise-level administration of your users & machines along with industry standard encryption & security. Empower your IT staff with instant access to real-time information and tools to address issues quickly, efficiently and dynamically.

    Categories in common with Oracle ITSM:
    Get a quote

    Reviewers say compared to Oracle IT Service Management Suite, EV Reach is:

    Better at support
    More usable
    Easier to admin
    See all EV Reach reviews
    #3

  3. Microsoft System Center

    By Microsoft
    (585)4.1 out of 5

    4. Microsoft System Center helps customers realize the benefits of the Microsoft Cloud Platform by delivering unified management. Experience fast time-to-value with out-of-the-box monitoring, provisioning, configuration, automation, protection and self-service.

    Categories in common with Oracle ITSM:

    Reviewers say compared to Oracle IT Service Management Suite, Microsoft System Center is:

    Better at meeting requirements
    Better at support
    See all Microsoft System Center reviews
    #4

  4. N-able N-central

    By N-able
    (472)4.4 out of 5

    5. As networks grow in complexity and scale to thousands or tens of thousands of devices, IT service providers need powerful tools to help them keep up. N-able N-central gives you that power.

    Categories in common with Oracle ITSM:

    Reviewers say compared to Oracle IT Service Management Suite, N-able N-central is:

    Better at meeting requirements
    See all N-able N-central reviews
    #5

  5. ManageEngine Endpoint Central

    By ManageEngine
    (903)4.4 out of 5

    6. Endpoint Central is an integrated desktop and mobile device management software that helps in managing servers, laptops, desktops, smartphones, and tablets from a central location.

    Categories in common with Oracle ITSM:

    Reviewers say compared to Oracle IT Service Management Suite, ManageEngine Endpoint Central is:

    More usable
    Easier to set up
    Easier to admin
    See all ManageEngine Endpoint Central reviews
    #6

  6. TeamViewer

    By TeamViewer
    (3,367)4.5 out of 5

    7. Easy-to-use remote support and access software that lets you securely connect to and monitor desktop-to-desktop, desktop-to-mobile, mobile-to-mobile, or to unattended devices like servers and IoT devices from anywhere.

    Categories in common with Oracle ITSM:

    Reviewers say compared to Oracle IT Service Management Suite, TeamViewer is:

    More usable
    Easier to set up
    Better at meeting requirements
    See all TeamViewer reviews
    #7

  7. NinjaOne

    By NinjaOne
    (1,830)4.7 out of 5

    8. NinjaOne, the automated endpoint management platform, delivers real-time visibility, security, and control over all endpoints to increase productivity for more than 20,000 customers.

    Categories in common with Oracle ITSM:

    Reviewers say compared to Oracle IT Service Management Suite, NinjaOne is:

    More usable
    Better at support
    Easier to set up
    See all NinjaOne reviews
    #8

  8. Atera

    By Atera
    (788)4.6 out of 5

    9. Atera offers an all-in-one IT management platform that combines Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automation tools, providing efficient infrastructure management, enhanced service quality, and comprehensive features like patch management and AI-driven analytics, all under a transparent per-technician pricing model.

    Categories in common with Oracle ITSM:

    Reviewers say compared to Oracle IT Service Management Suite, Atera is:

    More usable
    Easier to set up
    Better at support
    See all Atera reviews
    #9

  9. SolarWinds Observability

    By SolarWinds Worldwide LLC
    (775)4.3 out of 5

    10. SolarWinds® Hybrid Cloud Observability is a full-stack observability solution designed to integrate data from across IT on-premise and multi-cloud environments. The solution includes built-in intelligence designed to help customers optimize performance, ensure availability, and reduce remediation time across IT infrastructures. It is intended for all organizations and industries. Hybrid Cloud Observability is designed to: - Help users resolve issues quicker with better visibility of the environment - Deliver value across the organization with increased efficiency accruing from proactive responsiveness

    Categories in common with Oracle ITSM:

    Reviewers say compared to Oracle IT Service Management Suite, SolarWinds Observability is:

    Better at meeting requirements
    More usable
    Better at support
    See all SolarWinds Observability reviews
    #10

  10. Kaseya VSA

    By Kaseya
    (308)4.0 out of 5

    11. Kaseya allows organizations to efficiently manage and secure IT in order to drive IT service and business success. Offered as both an industry-leading cloud solution and on-premise software, Kaseya solutions empower businesses to command all of IT centrally, manage remote and distributed environments with ease, and automate across IT management functions.

    Categories in common with Oracle ITSM:
    See all Kaseya VSA reviews

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