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230 Oracle EBS CRM Reviews

3.9 out of 5
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230 Oracle EBS CRM Reviews
3.9 out of 5
230 Oracle EBS CRM Reviews
3.9 out of 5

Oracle EBS CRM Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Oracle EBS CRMQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Jazmin Q.
JQ
Ingeniero de desarrollo e investigación de software
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Oracle EBS CRM?

The system becomes quite intuitive after being properly trained, is web based and can be accessed from anywhere. I've heard of latency problems when installed remotely Review collected by and hosted on G2.com.

What do you dislike about Oracle EBS CRM?

A lot of training is required to make the most of this system and the training is not cheap Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Oracle EBS CRM?

I like the user friendliness of it.is the most comprehensive suite of integrated, global business applications that enable organizations to make better decisions, reduce costs, and increase performance. Why Oracle? With hundreds of cross-industry capabilities spanning enterprise resource planning, customer relationship management, and supply chain planning, Oracle E-Business Suite applications help customers manage the complexities of global business environments no matter if the organization is small, medium, or large. Review collected by and hosted on G2.com.

What do you dislike about Oracle EBS CRM?

It takes a lot of time to open.It's a costly products to some extend if not getting the discount and also oracle is now focus on SaaS applications rather then on premises EBS.I just love it all the same. Review collected by and hosted on G2.com.

Trinidad P.
TP
Senior Sales Marketing
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Oracle EBS CRM?

If you have already worked with another Oracle product this will be extremely easy because it is very intuitive It also integrates with other Oracle modules which makes its management much better Review collected by and hosted on G2.com.

What do you dislike about Oracle EBS CRM?

Sometimes it is very heavy and tends to fail when you exported Very heavy files

Another thing I would like is for the tool to come with a more complete support and user guide. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Oracle EBS CRM?

The good thing about Oracle EBS is that it combines all services like Supply Chain, ERP, and CRM. The cloud version helps to simplify the IT environment, from what's I've heard as well. Review collected by and hosted on G2.com.

What do you dislike about Oracle EBS CRM?

It's not very intuitive and needs training for new users. The system can be slow and take a long time to move from page to page. The time worked section is easy to understand, but a little frustrating to navigate Review collected by and hosted on G2.com.

Verified User in Computer Software
GC
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Oracle EBS CRM?

The system becomes fairly intuitive after being properly trained,

Its web based and can be accessed from anywhere. I have heard of latency problems when installed remotely but our offices are all in the same country and we spent a few dimes on our network so can't really relate.

All the information is tied together and I am a big fan of mass update Review collected by and hosted on G2.com.

What do you dislike about Oracle EBS CRM?

While there is plenty of documentation on everything there is no one piece that just shows you what to do. You have to track down all the pieces. If their where 5 minute videos that just deals with a specific thing from start to finish without all the whys, the back-end info and best practice info life would be great. Review collected by and hosted on G2.com.

AW
ERP Project Manager
Computer Software
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Oracle EBS CRM?

It is easy to understand and needs less preparing when contrasted with different applications. it has different instruments like jdeveloper and so on to construct the applications. It creates parcel of work and part of extension for upgrades. Capacity to change the program how you need it to show up. Unbelievable work process endorsements for a few procedures, Accounts Payable specifically. It would experience the Delegation of Authority chain after it's been coded. Review collected by and hosted on G2.com.

What do you dislike about Oracle EBS CRM?

Steps it takes to search for an exchange since there were a few modules. When I take a gander at a general record account detail, I need to go to an alternate module to really locate the definite line and clarification. Review collected by and hosted on G2.com.

Alex G.
AG
Sales
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Oracle EBS CRM?

I like the trace ability of where the money is going in and out of. Its easy to make sure you have gained your expenses back to the penny. Review collected by and hosted on G2.com.

What do you dislike about Oracle EBS CRM?

It is a very hard UI, requires lots of training. It is very expensive. Had a few issues tracking down exactly what i need to use which is why i decided not to use. Review collected by and hosted on G2.com.

NS
Real Estate Agent
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Oracle EBS CRM?

I like how everyone can be done from one site. This makes it easier to manage all of my customer service aspects for my business. This software allows me to contracts as well as marketing for my business. Customer relationships are important, and Oracle makes it easy to maintain those relationships. Review collected by and hosted on G2.com.

What do you dislike about Oracle EBS CRM?

Site can be confusing to navigate without any prior training on how to use. Once you get used to it though, you are able to really get the hang of it and use the website to its full potential. Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Oracle EBS CRM?

Easy to use, doesn’t take long to learn new tasks and programs Review collected by and hosted on G2.com.

What do you dislike about Oracle EBS CRM?

Needs an upgrade. Looks like windows 95. Get rid of the bugs with programs Review collected by and hosted on G2.com.

MR
IT Consultant
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Oracle EBS CRM?

With the Oracle CBS CRM we are able to keep the customers information as well as offers them royalty points. Oracle CBS CRM helps the company to build a strong relationship with the customers Review collected by and hosted on G2.com.

What do you dislike about Oracle EBS CRM?

At times it becomes hard to trace domant customers information. Review collected by and hosted on G2.com.