Oracle EBS CRM Pros and Cons

Oracle EBS has a wide range of functionality, so it works well for many of our departments, including finance, shipping, POs, and inventory transactions. Review collected by and hosted on G2.com.

Because Oracle EBS covers all business functions, it was implemented as a single-use SaaS for our company, but it does not have the needed functionality to handle a Depot Repair program. It is inflexible, does not scale with high volume, and data entry errors are not easily fixed. We have also had bugs that were sent to Oracle but were never resolved, requiring more time from our departments to fix or workaround. Review collected by and hosted on G2.com.

UI is very user friendly,

Functional setups are straight forward can be learnt by amatures as well with a simple training Review collected by and hosted on G2.com.

I feel like EBS is a bit slow compare to other products in the market Review collected by and hosted on G2.com.

The actual integration between applications is a great ad-on to our business.

Our client understanding has been higher and very efficient. and having all customer data in one place is the best of using Oracle EBS CRM. Review collected by and hosted on G2.com.

We currently don't dislike anything from it as we are gaining more time and efficiently measuring our client information. Review collected by and hosted on G2.com.

1) All in one requirement tool

2) They help to integrate each business scenario and provide a customized solution

3) Be it HR or Hotel, E-Business Suites caters to all industries. Review collected by and hosted on G2.com.

1) Moving to the cloud might be a task for a few people.

2) Bug/Defect fix cycle takes a little longer as they have to provide a global release for there common modules. Review collected by and hosted on G2.com.

It helps in integrating with other applications easily and data can be made available across all platforms Review collected by and hosted on G2.com.

Setup and installation required trained professionals Review collected by and hosted on G2.com.

- Helpful in managing the business globally

- Cost reduction

- Provides great data insights which helps in decision making

- Amazing Cloud based storage

- Provides a lot of features compared to other softwares. Review collected by and hosted on G2.com.

- Some of the features are complicated and need a proper training.

- It's not easy to work with large datasets due to complicity of features.

- Support team is quite expensive, which makes it a bit difficulty to use the software. Review collected by and hosted on G2.com.

Oracle EBS CRM is a well-known software that provides all the essential functionalities required by any company's financial department. it also incorporates the features required by the marketing department. Review collected by and hosted on G2.com.

This tool as a whole is a complete package for the company, but there is always room for improvement as they say, "' modern problems required modern solutions.'' Review collected by and hosted on G2.com.

It has numerous helpful solutions that caters mostly all the cases. Review collected by and hosted on G2.com.

To manage a huge business, one would require professional support to run it. Review collected by and hosted on G2.com.

Oracle EBS is great at managing business globally, lowers costs, provides top quality cloud based storage and features. Compared to others I do believe they hold a advantage. Review collected by and hosted on G2.com.

The cost of this software is expensive and some companies may not afford to use this. Features can be complicated which does need proper training. Overall still great. Review collected by and hosted on G2.com.

It's a corporate-level CRM that still works for smaller businesses as well (albeit with the necessity of a support team behind it). The number of options that you can choose from is ridiculous. Review collected by and hosted on G2.com.

Not as simple as using salesforce or an in-house CRM when dealing with large datasets. Definitely need a support team (which is costly) or to spend a lot of time outside of work figuring out how to use the platform to its full capabilities. Review collected by and hosted on G2.com.