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230 Oracle EBS CRM Reviews

3.9 out of 5
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230 Oracle EBS CRM Reviews
3.9 out of 5
230 Oracle EBS CRM Reviews
3.9 out of 5

Oracle EBS CRM Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Oracle EBS CRMQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Higher Education
CH
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Oracle EBS CRM?

It has the customers info and easy access Review collected by and hosted on G2.com.

What do you dislike about Oracle EBS CRM?

The system freezes alo. And shuta down alot while on a call Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Oracle EBS CRM?

Everything. Very solution orientated and easy user interface. Review collected by and hosted on G2.com.

What do you dislike about Oracle EBS CRM?

Wait time for assistance can be long. Mobile application is sketchy ast times and crashes. Review collected by and hosted on G2.com.

Verified User in Government Administration
UG
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Oracle EBS CRM?

I like the ease of access to the site, while still maintaining security Review collected by and hosted on G2.com.

What do you dislike about Oracle EBS CRM?

It is not broadly known, some times user are unaware of its capabilities Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Oracle EBS CRM?

I like the ease of use and opportunity to be reimbursed Review collected by and hosted on G2.com.

What do you dislike about Oracle EBS CRM?

that I can't get reimbursed for more random stuff like my babysitter's fees Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Oracle EBS CRM?

User-friendly interface is easy to use and promote Review collected by and hosted on G2.com.

What do you dislike about Oracle EBS CRM?

Not as widely used in my organization as I would like it to be Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Oracle EBS CRM?

The functionality of the system is great. Review collected by and hosted on G2.com.

What do you dislike about Oracle EBS CRM?

Slow processes during uploads and needs to have implementation help Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Oracle EBS CRM?

Efficient way to track leads and record track record Review collected by and hosted on G2.com.

What do you dislike about Oracle EBS CRM?

Can require more steps then necessary to get a task done Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Oracle EBS CRM?

That it has a clean flow and interface that has constant updates Review collected by and hosted on G2.com.

What do you dislike about Oracle EBS CRM?

with updates often times comes weird glitches Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Oracle EBS CRM?

It is easy to use - I am glad that I am able to communicate with customers Review collected by and hosted on G2.com.

What do you dislike about Oracle EBS CRM?

There is a lot to learn - it can be complicated Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Oracle EBS CRM?

Use of using this system, easily manages workflow Review collected by and hosted on G2.com.

What do you dislike about Oracle EBS CRM?

Some outside information does not cross readily to this system Review collected by and hosted on G2.com.