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230 Oracle EBS CRM Reviews

3.9 out of 5
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230 Oracle EBS CRM Reviews
3.9 out of 5
230 Oracle EBS CRM Reviews
3.9 out of 5

Oracle EBS CRM Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Oracle EBS CRMQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Chemicals
UC
Mid-Market(51-1000 emp.)
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Incentivized Review
What do you like best about Oracle EBS CRM?

I like the software is easy to work, When I first got trained I was able to understand and operate it easily Review collected by and hosted on G2.com.

What do you dislike about Oracle EBS CRM?

I think the software could be connected to my other two softwares I used in lab Review collected by and hosted on G2.com.

Verified User in Medical Devices
UM
Enterprise(> 1000 emp.)
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Review source: G2 invite
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What do you like best about Oracle EBS CRM?

Easy to customize, integrate with boundary systems, Solution flexibility. Review collected by and hosted on G2.com.

What do you dislike about Oracle EBS CRM?

Needs lot of development to meet simple solutions. Does not support many business scenarios Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Enterprise(> 1000 emp.)
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Review source: G2 invite
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What do you like best about Oracle EBS CRM?

I love how easy oracle makes viewing my personal information and how much I can do on a self service platform Review collected by and hosted on G2.com.

What do you dislike about Oracle EBS CRM?

I don't like that the Adobe download is mandatory to view documents in this app. Review collected by and hosted on G2.com.

Cameron G.
CG
Sales
Computer Software
Mid-Market(51-1000 emp.)
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Review source: G2 invite
Incentivized Review
What do you like best about Oracle EBS CRM?

Easy to use and fast speed. Functionality is impressive. Review collected by and hosted on G2.com.

What do you dislike about Oracle EBS CRM?

Ineffective for collaboration and reviewing . Hard to implement within organizations. Review collected by and hosted on G2.com.

Verified User in Furniture
AF
Mid-Market(51-1000 emp.)
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Review source: G2 invite
Incentivized Review
What do you like best about Oracle EBS CRM?

I like the ease of use and functionality of the platform. I can find everything I need and access it from my desktop, laptop, and phone. Review collected by and hosted on G2.com.

What do you dislike about Oracle EBS CRM?

I dislike that sometimes it takes a while to populate all the data I need. not always but it can get bogged up. Review collected by and hosted on G2.com.

Verified User in Aviation & Aerospace
AA
Small-Business(50 or fewer emp.)
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What do you like best about Oracle EBS CRM?

The intuitive interface. It allowed me to quickly adapt to the software and use it ASAP. Review collected by and hosted on G2.com.

What do you dislike about Oracle EBS CRM?

Nothing. The entire software as great. It had no problems while I was using it from start to finish. Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Enterprise(> 1000 emp.)
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What do you like best about Oracle EBS CRM?

The ability to export easily such large data Review collected by and hosted on G2.com.

What do you dislike about Oracle EBS CRM?

Nothing to dislike currently for the application. Review collected by and hosted on G2.com.

Verified User in Wholesale
AW
Small-Business(50 or fewer emp.)
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Review source: G2 invite
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(Original )Information
What do you like best about Oracle EBS CRM?

I like that it will save all customer information. It is very useful Review collected by and hosted on G2.com.

What do you dislike about Oracle EBS CRM?

There are some features that it does not do. We would love it if it would make the phone numbers be something that has to be filled in. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Enterprise(> 1000 emp.)
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What do you like best about Oracle EBS CRM?

The updates to oracle have made it more intuitive and user friendly. Review collected by and hosted on G2.com.

What do you dislike about Oracle EBS CRM?

There are still some repetitive steps in order to accurately enter data. Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals
UP
Mid-Market(51-1000 emp.)
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Review source: G2 invite
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What do you like best about Oracle EBS CRM?

The succinct level of data, no data overload. Review collected by and hosted on G2.com.

What do you dislike about Oracle EBS CRM?

The inaccuracy of the data gleaned from the program. Our company switched from using this to symphony. Review collected by and hosted on G2.com.