Oracle EBS CRM Pros and Cons

EBS is used for budgeting and forecasting of our retail and daily phasing of the business plans, it is easy to use, user friendly and easy to export the reports Review collected by and hosted on G2.com.

Nothing as such , sometimes application slows down Review collected by and hosted on G2.com.

The best feature of Oracle EBS CRM is that it provides a user friendly interface for the users to interact to,and without creating any confusions Review collected by and hosted on G2.com.

The feature that aggravates oneself while their usage of Oracle EBS CRM is that sometimes it fails in generating the required results which in return is something that proves to be a failure. Oracle EBS CRM surely does add to your alot but this things needs to be looked on for improving it's performance. Review collected by and hosted on G2.com.

Easy to use, simple, user friendly, smart tools Review collected by and hosted on G2.com.

analytics are hard to understand, can sometimes be a bit clunky Review collected by and hosted on G2.com.

I like how easy it is to switch between objects seemlessly. Review collected by and hosted on G2.com.

When there are new releases, some of the new features are not the most intuitive to use. Review collected by and hosted on G2.com.

It has a lot of capabilities--best for very technical users. It integrate with many apps. And the interface is a little outdated looking, but is much better since the last update. Review collected by and hosted on G2.com.

The interface looks a little outdated compared to competitors like Salesforce. But the most recent interface update in proved the expirence very much for users and admins. Review collected by and hosted on G2.com.

When set up correctly it is a great CRM, it's easy to use and relatively intuitive. Review collected by and hosted on G2.com.

Making serious changes can sometimes be problematic, you need to ensure anything linked in changed also to avoid errors Review collected by and hosted on G2.com.

It helps in releasing orders or check credit limits and past dues amounts.

It helps in Pulling reports of order quickly in a second. Review collected by and hosted on G2.com.

Steps are lengthy; if you miss any action, the report will be wrong and take too long to correct. Review collected by and hosted on G2.com.

this platform has helped me and my colleges in many ways from supply chain, projects and financials that are needed in daily basics. Review collected by and hosted on G2.com.

more team support for things that are needed to improve Review collected by and hosted on G2.com.

Ability to personalize marketing campaigns and customer data can be manage very easily and in a effective manner, which helps us to understand the customer needs. Review collected by and hosted on G2.com.

Sometimes when the internet connection is poor using the platform becomes a bit difficult and unreliable. Oracle should make some improvements so it can run on a slower internet connection as well Review collected by and hosted on G2.com.

It is some what efficient and my initial impression is the it is easy to use. There is fine grained control over cost and budgets. It is scalable and suitable for very big organizations. Review collected by and hosted on G2.com.

I feel the it is slightly overpriced compared to it's competitors. The interface could have been little bit more intuitive. As it is on Prem it would require a dedicated Database Administrator to manage efficiently. The cloud based solutions are easier to use and comes with support. Review collected by and hosted on G2.com.