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230 Oracle EBS CRM Reviews

3.9 out of 5
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230 Oracle EBS CRM Reviews
3.9 out of 5
230 Oracle EBS CRM Reviews
3.9 out of 5

Oracle EBS CRM Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Oracle EBS CRMQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Priscilla H.
PH
Program Technician III/Lead Representative
Government Administration
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Oracle EBS CRM?

Efficiency, easy to navigate and user friendly Review collected by and hosted on G2.com.

What do you dislike about Oracle EBS CRM?

System updates seem few and far between. Review collected by and hosted on G2.com.

Verified User in Import and Export
UI
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Oracle EBS CRM?

The tool can be very usefull once you have experience with it. Review collected by and hosted on G2.com.

What do you dislike about Oracle EBS CRM?

Non-user friendly. No integration capability Review collected by and hosted on G2.com.

Verified User in Aviation & Aerospace
UA
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Oracle EBS CRM?

Oracle's software is easy to use and intuitive if you're familiar with any oracle product. The standardization that comes with any oracle system is always appreciated. Review collected by and hosted on G2.com.

What do you dislike about Oracle EBS CRM?

The interface is clunky at times, feels like it was based off an older windows version and hasn't yet but updated. We use windows computers at work but it would be nice to test on mac os to see how it compares. Review collected by and hosted on G2.com.

Verified User in Aviation & Aerospace
CA
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Oracle EBS CRM?

Best BI suite used in SaaS CRM industry. It has sophisticated marketing application.The landing pages, digital tracking. leading scores help it stand out when compared to other platforms. It also offers the best enterprise information security in the cloud CRM industry Review collected by and hosted on G2.com.

What do you dislike about Oracle EBS CRM?

It offers some basic workflows but the main business process management tool is absent. Also it doesnt sync with gmail. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Oracle EBS CRM?

The ease of the path taken to get to where I need to go. Just click on one thing and youre there. Only log in once Review collected by and hosted on G2.com.

What do you dislike about Oracle EBS CRM?

On the system I use in particular it’s not labeled and I have to click on a couple icons before I get to the right place Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Enterprise(> 1000 emp.)
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Review source: G2 invite
Incentivized Review
What do you like best about Oracle EBS CRM?

Oracle products are usually up to date with current trends. Review collected by and hosted on G2.com.

What do you dislike about Oracle EBS CRM?

It's actually really confusing software. Review collected by and hosted on G2.com.

Verified User in Outsourcing/Offshoring
UO
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Oracle EBS CRM?

Continuous stat updates throughout the day. Review collected by and hosted on G2.com.

What do you dislike about Oracle EBS CRM?

Sometimes I have to wait to update stats for an individual or team for 40 minutes or more Review collected by and hosted on G2.com.

Verified User in Food Production
UF
Mid-Market(51-1000 emp.)
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Review source: G2 invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Oracle EBS CRM?

Great program just confusing to work with. Highly recommend for complex systems. Review collected by and hosted on G2.com.

What do you dislike about Oracle EBS CRM?

Way too confusing and the system crashes sometimes. Review collected by and hosted on G2.com.

AV
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Oracle EBS CRM?

The design to help sales, services and marketing departments make information driven decisions and manage costs. Review collected by and hosted on G2.com.

What do you dislike about Oracle EBS CRM?

Time keeping arrangement could be better. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Oracle EBS CRM?

I like how simple it is to view information. Everything is displayed very logically and it was very customizable. Review collected by and hosted on G2.com.

What do you dislike about Oracle EBS CRM?

The only thing would be that it is expensive. Review collected by and hosted on G2.com.