Save to My Lists
Unclaimed
Unclaimed

230 Oracle EBS CRM Reviews

3.9 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.
230 Oracle EBS CRM Reviews
3.9 out of 5
230 Oracle EBS CRM Reviews
3.9 out of 5

Oracle EBS CRM Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Oracle EBS CRMQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
Shaina L.
SL
Management
Non-Profit Organization Management
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Oracle EBS CRM?

I enjoy how the program works fast, is easy to use, and rarely goes offline. My business has 500+ employees and having a program that can handle that much use is very important. Review collected by and hosted on G2.com.

What do you dislike about Oracle EBS CRM?

When updates are done in the system they can take almost a full day. Updates in my business are done when my store is closed but when updates come out in the middle of the day, then that's when I become frustrated. Review collected by and hosted on G2.com.

Kimberly A.
KA
student
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Oracle EBS CRM?

User security and credibility in security encryption for accessed web addresses. Tracking and security access for said web addresses are held accountable for user experience. Review collected by and hosted on G2.com.

What do you dislike about Oracle EBS CRM?

Increased restrictions in web access and higher code encryption with JavaScript permissions. Review collected by and hosted on G2.com.

Tiffani H.
TH
Pricing Analyst
Financial Services
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Oracle EBS CRM?

I like that our department is able to run reporting, research customer inquiries and submit financials to our customers all in one system. Review collected by and hosted on G2.com.

What do you dislike about Oracle EBS CRM?

The software can run slow at times which is very frustrating Review collected by and hosted on G2.com.

Verified User in Business Supplies and Equipment
IB
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Oracle EBS CRM?

Great experience great server not a problem with it would reccommend to anyone in the industry Review collected by and hosted on G2.com.

What do you dislike about Oracle EBS CRM?

I cant think of anythingg about the server that i honestly dislike Review collected by and hosted on G2.com.

Aman S.
AS
Sr. Technical Recruiter
Staffing and Recruiting
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Oracle EBS CRM?

Oracle Applications or Oracle Apps is ERP solution provided by Oracle, and has the second most market presence (first being SAP). Oracle apps comes with different business solutions like HRMS, Finance, Manufacturing, Supply Chain, Advanced Planning Suite etc. One or more of the modules may be implemented. Oracle apps can be implemented for any business ranging from Semiconductors to Healthcare, Aeroplane to Telecom. Oracle makes sure that most of the business features can be implemeneted. But parallel to this, Oracle provides ample space for introducing customizations. Review collected by and hosted on G2.com.

What do you dislike about Oracle EBS CRM?

Nothing as much may be more tab should be added for less code Review collected by and hosted on G2.com.

Verified User in Security and Investigations
US
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Oracle EBS CRM?

We recently upgraded to a newer version, and I like the easy ability to get reports and switch from one type of role/permission to another. I also like being able to look up POs in progress to see what they are waiting on. Review collected by and hosted on G2.com.

What do you dislike about Oracle EBS CRM?

I wish we were integrating other project management and automation tools with Oracle to provide true ROI for marketing activities. I also wish the tool came with a more robust support and training so that we were able to understand more about capabilities. I fear we are under utilizing functionality that we simply don't know exists in the tool. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
UF
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Oracle EBS CRM?

The division of folders makes finding items very easy. Review collected by and hosted on G2.com.

What do you dislike about Oracle EBS CRM?

I wish there was an ability to bold certain words used the most or as key identifiers Review collected by and hosted on G2.com.

DV
Store manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Oracle EBS CRM?

It is very essy to learn and use. This isn't something that requires a lot of training for. Review collected by and hosted on G2.com.

What do you dislike about Oracle EBS CRM?

there's nothing i dislike about it. It has all the features i want and need. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Oracle EBS CRM?

We use this software to keep track of sales and other data for our store. It is easy to use and reliable. Review collected by and hosted on G2.com.

What do you dislike about Oracle EBS CRM?

I would like to be able to be signed into my account for longer periods of time. Having to re-sign in and pull up the material again can be annoying. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Oracle EBS CRM?

The system is pretty user-friendly, but could use some revamping Review collected by and hosted on G2.com.

What do you dislike about Oracle EBS CRM?

I may just be unaware, but there isn't any training given to us via our institution... Wonder if it is provided via direct market. Review collected by and hosted on G2.com.