Optro Reviews (1,620)

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Reviews

Optro Reviews (1,620)

View 5 Video Reviews
4.6
1,620 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its user-friendly interface and centralized audit management, which streamline the audit process and enhance collaboration. The platform's ability to integrate various functions into one system significantly improves efficiency and reduces manual effort. However, some users note that the reporting features could be more intuitive, indicating room for improvement.

Pros & Cons

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JY
Jodie Y.
"Easy Setup, Highly Customizable with Slight Navigation Hurdles"
4.5/5
What do you like best about Optro?

I really appreciate that the setup of AuditBoard was fairly easy, as it allowed for a smooth transition into using the platform without any significant hurdles. It's also a great benefit that AuditBoard is highly customizable, enabling me to tailor it exactly to fit my needs and adapt to specific requirements. I find it extremely valuable how it simplifies the tracking of audit work steps, making my workflow more efficient and streamlined. The continued development of detailed features, like the challenge process in the risk assessment tool, is something that keeps me engaged and confident about the product's future capabilities. Review collected by and hosted on G2.com.

What do you dislike about Optro?

Some of the navigation can be a little cumbersome. Review collected by and hosted on G2.com.

Janine Z.
JZ
Janine Z.
"Effortless Setup, Boosted Audit Efficiency"
5/5
What do you like best about Optro?

I appreciate the ease of setup with AuditBoard, which made the initial process smooth and hassle-free. Using AuditBoard has allowed me to apply a consistent internal audit methodology for operational audits, which greatly enhances our audit processes. The platform provides significant efficiencies, especially in our SOX hub, streamlining workflows and improving productivity. I find the features like workstreams, audit templates, auditable entities, and the aura risk assessment extremely useful for our audit needs. The introduction of the new artificial intelligence feature is exciting and adds a valuable dimension to the software's capabilities. Overall, AuditBoard is a highly effective tool for our audit practices, and I wouldn't change anything about it. Review collected by and hosted on G2.com.

What do you dislike about Optro?

There is nothing I dislike. Review collected by and hosted on G2.com.

AC
alex c.
Director of Internal Audit
Small-Business (50 or fewer emp.)
"Efficient and Powerful, But AI Features Come at a Price"
5/5
What do you like best about Optro?

Efficiencies. The application is great and easy to use for basic audit functions. Review collected by and hosted on G2.com.

What do you dislike about Optro?

That it cost more to add AI features. This should be something that is included as part of any purchase. Review collected by and hosted on G2.com.

Trevor L.
TL
Trevor L.
Inventor
Small-Business (50 or fewer emp.)
"AuditBoard is a very helpful tool, but improvments are slow"
4/5
What do you like best about Optro?

AuditBoard helps our audit function in that it keeps us organized and I appreicate that most items (controls, issues, narratives, policies, etc.) link to oneanother so that fewer things need updating. Review collected by and hosted on G2.com.

What do you dislike about Optro?

Having to type the capital B in the middle.

Actually, there are a number of features that I don't like, but have brought up to the community and made suggestions for improvements. However, the community suggestion list shows that less than 1% of suggestions are taken, including small quality of life items.

The biggest drawback from my perspective is that there still isn't a functioinal method of performing attribute testing within the program - this has been in the works at AuditBoard for years now, but no updates have been made after a very poor initial process.

Reports and advanced features, such as API Dashboards are also terrible. I've had meetings for almost a year with AB tech team and have yet to get it functioning. I've even suggested they update their reports and was litterally told they won't be doing that. Review collected by and hosted on G2.com.

Response from Yoselyn Rea of Optro

Thank you for sharing your experience with AuditBoard, Trevor! We're thrilled to hear that the platform has helped improve communication and collaboration within your audit function. Your feedback about the capitalization and attribute testing is valuable to us, we will be sure to pass this along to our product team for consideration in future updates. We’re actively working on new features, and your feedback will help inform those!

"Anticipated Full Visibility and Efficient Risk Management"
5/5
What do you like best about Optro?

I am optimistic about the potential for AuditBoard to provide full visibility and streamline risk management processes. I anticipate that by using AuditBoard, I will be able to achieve speediness and mastery in risk remediation, which is crucial for enhancing the effectiveness of risk management operations. Furthermore, I believe the inclusion of artificial intelligence capabilities could significantly enhance the platform's functionality, possibly making it a compelling choice for future use. Additionally, I am impressed with the straightforward setup process, which suggests ease of use. My confidence in these features is reflected in my likelihood to recommend AuditBoard to others, scoring it a perfect 10 out of 10. Review collected by and hosted on G2.com.

What do you dislike about Optro?

n/a Review collected by and hosted on G2.com.

VT
Victor T.
Risk Reporting Analyst
Enterprise (> 1000 emp.)
"Clean Platform with Limited Features and Customization Constraints"
2/5
What do you like best about Optro?

UI is very user friendly and clean. The layout and navigation are clear for non-technical user to adopt quickly. Platform GRC capabilities for managing enterprise risks, internal audits and compliance workflow are sufficient for basic workflow. The new reporting tool via 'Connected Dashboard' looks promising and I hope there are continuous effort to improve this feature. Review collected by and hosted on G2.com.

What do you dislike about Optro?

Poor implementation. The data mapping and permission design is a mess to administer. Very limited when it comes to workflow that require higher level of customization to meet business needs. The out of the box solution is limited in customization whether it be creating new form templates, risk assessment, workstream survey and reports generation. Expect a lot of work-around or response from support to have it request a potential feature in the future. One of the more frustrating aspects has been the support experience. Tier 1 support often acts as bottleneck, especially for complex issues that clearly require escalation to the product manager or engineering team member. We have encountered delays in resolution due to prolonged back-and-forth before a case is handed off to Tier 2 or Product support. Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing
UE
Verified User in Electrical/Electronic Manufacturing
Enterprise (> 1000 emp.)
"Super user friendly, easy to use!"
5/5
What do you like best about Optro?

I love how easy AuditBoard is to use and is so user friendly. It was an easy implementation process. We have been using it for a few years now, and when new employees start, they are able to jump right in with how intuitive they are with their features. We get great support for customizations and with our dashboards. The dashboard capabilities are amazing and beyond helpful to keep us on track and for reference. I use them all the time to guide me what I should be working on. These are also so helpful for the management team as this is where the data and analytics can really help change the way we work. We have also been using WorkStream which is so great when you have to reach out to a large population. Great software all around! Review collected by and hosted on G2.com.

What do you dislike about Optro?

Really nothing from my perspective but maybe from my company's perspective, the cost! It is more expensive than other solutions but guess you get what you pay for! :) Review collected by and hosted on G2.com.

Madison R.
MR
Madison R.
Internal Audit Analyst
Enterprise (> 1000 emp.)
"Streamlined Control Testing Tracking and Organized File Management"
4/5
What do you like best about Optro?

Being able to track the different steps in testing controls. Having the ability to keep files separated by Control, Interim, etc. as well as hours logged and more. Review collected by and hosted on G2.com.

What do you dislike about Optro?

Some of the software is a little clunky when it comes to the timesheet. Review collected by and hosted on G2.com.

SG
Sachin G.
IT Audit lead
Mid-Market (51-1000 emp.)
"Good Software to cover all your IT Compliance needs"
5/5
What do you like best about Optro?

AuditBoard provides an incredibly intuitive and user-friendly platform for managing internal audits, SOX compliance, and risk assessments. I particularly appreciate how AuditBoard centralizes everything in one place — real-time dashboards, automated notifications, and audit trails make status tracking effortless. Review collected by and hosted on G2.com.

What do you dislike about Optro?

Nothing comes to my mind, but the reporting and analytics functionalities, although useful, can feel limited in terms of customization for complex reporting needs. Review collected by and hosted on G2.com.

Katie B.
KB
Katie B.
"Enhancing Audit Efficiency with Custom Dashboards"
4.5/5
What do you like best about Optro?

I really appreciate AuditBoard's ability to drive efficiencies in our projects from planning through fieldwork to reporting. The custom dashboarding feature is critical for us in streamlining these processes and ensuring seamless efficiency. Additionally, I find the annotation and work stream functionality incredibly useful in my work. The platform also allows interconnection between modules, which is a significant advantage in terms of integrated operations. Moreover, being a certified partner with implementers on our team makes the setup process very straightforward and not at all difficult. This engagement and ease of implementation are differentiators that I highly value. Review collected by and hosted on G2.com.

What do you dislike about Optro?

I dislike the pricing of AuditBoard. Review collected by and hosted on G2.com.