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OptimoRoute Reviews & Product Details

EQ
Logisctics development
Logistics and Supply Chain
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about OptimoRoute?

One of the most helpful aspects of OptimoRoute is its ability to handle complex routing scenarios with ease. The software can calculate the most efficient routes for multiple vehicles, taking into account a range of factors such as traffic conditions, delivery windows, vehicle capacities, and more. Review collected by and hosted on G2.com.

What do you dislike about OptimoRoute?

One potential downside is that the software can be complex to set up and use initially. The interface may not be as intuitive as some other route planning software, which could result in a steeper learning curve. Review collected by and hosted on G2.com.

What problems is OptimoRoute solving and how is that benefiting you?

OptimoRoute is a comprehensive solution that helps businesses to optimize their operations, reduce costs, and improve customer satisfaction. Review collected by and hosted on G2.com.

Response from Support Team of OptimoRoute

Hi Edson,

Thanks so much for taking the time to leave a review - we really appreciate it! It makes us super happy to hear that our app was able to handle all your complex routing scenarios.

As for the setup, we work on app improvements daily and we want to make sure you are getting the best experience out of OptimoRoute. Our support team would be happy to hop on a call with you and answer all your questions and guide you through the process, so don’t hesitate to reach out to them at support@optimoroute.com if you run into any other bumps.

Happy routing!

OptimoRoute Overview

What is OptimoRoute?

OptimoRoute is the #1 AI-powered route optimization and route planning platform. OptimoRoute provides seamless and intuitive end-to-end route optimization and automation for delivery, field service, and logistics companies, powering operational efficiency and time and cost savings. OptimoRoute is more than 20x faster and more scalable than any other platform in the market allowing for 10,000+ optimizations in seconds. Unlike legacy platforms that bottleneck a company's potential growth, OptimoRoute provides the intelligence to pull in any and every business consideration - time windows, maximized vehicle space, customer preferences, skill sets, etc. to deliver the ideal schedule every time, delivering the most business efficiency. Our customers come from diverse areas such as Logistics, Retail and Distribution, Food Delivery, Installation and Maintenance Services, Healthcare, Pest Control, Waste Collection, startups offering On-Demand Services, and many more. OptimoRoute is used across the globe by companies of all sizes, from small family-owned businesses to $1B+ global logistics players managing thousands of vehicles and drivers. With the OptimoRoute web application businesses can: * Automate route and schedule planning and optimization * Improve service levels and customer satisfaction with narrow time windows and accurate ETAs * Commercial Routing - integrated with a best-in-class commercial navigation app * Account for driver/technician skills, working times, overtime and lunch breaks * Account for vehicle capacity limits (like weight and volume) and different vehicle types * Balance workload by hours per driver/technician or number of orders per driver/technician * Modify routes on the fly and dispatch the changes to the drivers * Plan overnight or multi-day routes * Manage pickup and deliveries * Get concise reports automatically generated form route data * Delight customers with accurate customer notifications about their order * Capture digital signatures, photos & notes from the field in the Mobile App Drivers and technicians use our Mobile App to have up-to-the-minute order information, map, schedule, navigation, data collection from the field in one place. Businesses can track drivers using the app during their route and receive instant order status updates. Analytics generates concise reports from route data for review each day and over time.

OptimoRoute Details
Languages Supported
English, French, Croatian, Russian, Spanish, Thai
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Product Description

OptimoRoute is a web based route planning and scheduling software for delivery and mobile workforces.

How do you position yourself against your competitors?

User-friendly, competitively priced, robust software that allows small businesses to get excellent plans affordably and gives larger businesses advanced features essential to accurate planning. Companies see 10-30% efficiency improvements immediately over manual planning. Our routes are repeatedly more efficient, using fewer drivers than any competitor software. We offer companies a 30-day free trial to see for themselves.


Seller Details
Year Founded
2012
HQ Location
Palo Alto
Twitter
@OptimoRoute
147 Twitter followers
LinkedIn® Page
www.linkedin.com
54 employees on LinkedIn®

EK
Overview Provided by:

Recent OptimoRoute Reviews

SA
Sapphire A.Small-Business (50 or fewer emp.)
5.0 out of 5
"User friendly and efficient"
OptimoRoute has alot of beneficial features such as account notes and customer feedback that are collected in real time. This allows us to make cor...
HIMANSHU K.
HK
HIMANSHU K.Mid-Market (51-1000 emp.)
5.0 out of 5
"Best delivery and mobile workforce"
Increase efficiency with automated routes and schedules. Provides cleaning facilities also. planning for efficient waste collection. It offers simp...
EQ
edson Q.Enterprise (> 1000 emp.)
4.5 out of 5
"OptimoRoute Review: Optimizing Your Route Planning Made Easy"
One of the most helpful aspects of OptimoRoute is its ability to handle complex routing scenarios with ease. The software can calculate the most ef...
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OptimoRoute Media

OptimoRoute Demo - Automated Planning
Get the most efficient routing for all your drivers at once. Driver hours, vehicle specs, load capacity, service time windows, stop duration, skills needed, service areas and more, all respected.
OptimoRoute Demo - Mobile App
Native app for iOS and Android manages complete route, order information and navigation all on the driver’s phone. Route updates and order status immediately available.
OptimoRoute Demo - Live Tracking
Know where your drivers are and what they’re doing. See what’s done and what’s left to do at any moment. Rush order? Send updated routes without compromising existing schedules.
OptimoRoute Demo - Realtime Order Tracking for Customers
Get the most efficient routing for all your drivers at once. Driver hours, vehicle specs, load capacity, service time windows, stop duration, skills needed, service areas and more, all respected.
OptimoRoute Demo - Analytics
Concise reports automatically generated from route data. Easily identify high performers. See exactly where planning hits the target and where to make adjustments.
OptimoRoute Demo - Weekly Planning
Specify days of the week or date ranges when the orders can be serviced and plan up to 5 weeks in advance with one click.
Answer a few questions to help the OptimoRoute community
Have you used OptimoRoute before?
Yes

30 out of 31 Total Reviews for OptimoRoute

4.8 out of 5
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30 out of 31 Total Reviews for OptimoRoute
4.8 out of 5
30 out of 31 Total Reviews for OptimoRoute
4.8 out of 5

OptimoRoute Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for OptimoRouteQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
SA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about OptimoRoute?

OptimoRoute has alot of beneficial features such as account notes and customer feedback that are collected in real time. This allows us to make corrections when needed. Review collected by and hosted on G2.com.

What do you dislike about OptimoRoute?

The customer reviews don't connect back to Google. Review collected by and hosted on G2.com.

What problems is OptimoRoute solving and how is that benefiting you?

It's a virtual routing system that helps to not have to drag around loads of papers to get to customers home and effectively drive. Review collected by and hosted on G2.com.

HIMANSHU K.
HK
Software Engineer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about OptimoRoute?

Increase efficiency with automated routes and schedules. Provides cleaning facilities also. planning for efficient waste collection. It offers simple solutions for every business Review collected by and hosted on G2.com.

What do you dislike about OptimoRoute?

Optimoroute can make things more efficient, so no one in the market can compete with it. Make this service faster and decrease charges. Otherwise best in the market Review collected by and hosted on G2.com.

What problems is OptimoRoute solving and how is that benefiting you?

save time by palnning best routes and also provides other facilities like installation , cleaning , HVAC services etc makes my business more productive and increased my performance Review collected by and hosted on G2.com.

Response from Support Team of OptimoRoute

Hi Himanshu,

Thank you for taking the time to share your experience with OptimoRoute!

We're glad to hear that by using our route optimization software you have increased your efficiency and that it has been helpful to your business.

Many of our customers work in industries like installation, cleaning, waste collection, and HVAC so we understand that speed and value are really important. We’re happy to have you as a customer!

Verified User in Marketing and Advertising
AM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about OptimoRoute?

Being able to use restrictions and calls well planning. Review collected by and hosted on G2.com.

What do you dislike about OptimoRoute?

We can not use depots for every single day. It could be done by edding calls, but that would require a lot of attention and effort on our part.This could be built in manually. Review collected by and hosted on G2.com.

What problems is OptimoRoute solving and how is that benefiting you?

We have around 250-300 working days a week for multiple clients that need to be planned. We work for multiple supermarkets often in the same towns/cities and its important to have them combined for that would make planning more cost efficient. However, the clients may have restrictions to their calls due to delivery of goods. Hence, the Optimizing is so important and being able to work efficient with restrictions on calls. Review collected by and hosted on G2.com.

Response from Support Team of OptimoRoute

Hi there,

It’s been a good 2 years having you! Planning complex orders with multiple restrictions is something we do best and we’re so glad you’re making good use of it.

About changing depots: might you perhaps benefit from changing the start location per day per driver in the Planning Settings? This can be done easily in the UI and through the API - even setting up the week or month in advance if needed. Feel free to reach out at +1 855 338 2838 or support@optimoroute.com and we’ll go over the easiest workflow for your needs.

Missy C.
MC
Director de TI
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about OptimoRoute?

It is an easy and precise solution for small organizations.

Allows you to import all your routes using Google Maps.

It has proven to be a unique and efficient solution, dedicated to each driver creating a better organization in their deliveries without any problem.

Integrating Excel is terrific, making exporting each order easier. Review collected by and hosted on G2.com.

What do you dislike about OptimoRoute?

Nothing has displeased us, and he has created constant work, organizing not only the day-to-day but also a better optimization for our business. Review collected by and hosted on G2.com.

What problems is OptimoRoute solving and how is that benefiting you?

It is a good service, and it provides us with tools that help us to have order in our company, it is suitable for all companies that need to plan efficient routes and schedules, it can be easily used by small companies, up to large global logistics providers with incomes greater than billion dollars. Review collected by and hosted on G2.com.

Response from Support Team of OptimoRoute

Hi Missy,

Yay! We’re thrilled our app is so useful for your organization.

If you ever need anything else, feel free to reach us at support@optimoroute.com or +1 855 338 2838.

In the meantime, we’d love for you to follow us on social media for more updates on our useful features.

Tony B.
TB
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about OptimoRoute?

Many of the features are intuitive and extremely easy to use without always emailing support. Video tutorials are extremely helpful as well in answering any additional questions. When needed customer support is quick & efficient. I love the fact that I can be self sufficient with the app. The flexibility it provides in making changes to the established route is indispensable. I can alter a rout based on that driver's availability or experience. Review collected by and hosted on G2.com.

What do you dislike about OptimoRoute?

Can't customize the delivery report based on my industry. The baseline template of the delivery report is great but being able to remove some columns that are not applicable to me would be great. Review collected by and hosted on G2.com.

What problems is OptimoRoute solving and how is that benefiting you?

We're able to manage several deliveries each day with multiple drivers and plan our routes in the most efficient way possible. All of this is saving time, maximizing driver output and minimizing unnecessary labor expenses from poor route planning.

Our drivers now get the job done quickly & efficiently. The traffic and time estimates with OptimoRoute are the most accurate I've experienced allowing me to add more stops to each driver without overloading and provide customers with accurate ETAs for their delivery. Review collected by and hosted on G2.com.

Response from Support Team of OptimoRoute

Hi Tony,

Means a lot to us that you took the time to review OptimoRoute’s optimization software. We’re thrilled that it helped your business streamline its processes and that you found it easy to use!

As for delivery report customization, drop us a line at support@optimoroute.com, we’d be happy to help out and find a solution that works best for you and your company.

Be sure to also follow our software updates on social media!

Verified User in Medical Practice
UM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about OptimoRoute?

For the use of Optimoroute software no special technical knowledge is needed, other than the simplest knowledge of excel. The best thing is, after you import all the data, choose number of drivers and optimize the route, you are able to print routes for each driver, but even better, you can import the routes into their Google maps so the only thing left for them to do is drive! Review collected by and hosted on G2.com.

What do you dislike about OptimoRoute?

I didnt't find any downsides of using OptimoRoute. Review collected by and hosted on G2.com.

What problems is OptimoRoute solving and how is that benefiting you?

Distribution of corporate presents can be very challenging especially during Christmas/post-earthquake/COVID 19 times. In the year of 2020, we as a company have done it 2 times, so in order for me to best explain the efficiency of Optimoroute, I will just compare 2 exactly same processes with and without the use of Optimoroute.

MARCH 2020 VS DECEMBER 2020

OPTIMOROUTE NO YES

NUMBER OF PRESENTS 300 300

TEAM MEMBERS 7 1

NUMBER OF DRIVERS 3 3

DELIVERING DAYS 7 3

As you can see from the comparison above, not only have we saved the costs for drivers by decreasing the number of days needed for delivery, but also, having only one member of our team involved in the whole process, we have freed 7 working days of our 6 employees so that their time can be used in a more efficient manner.

Optimoroute saved our time and money by simplifying and efficiently managing process that used to be time and energy consuming. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
AF
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about OptimoRoute?

OptimoRoute is a very robust delivery service App. You can organize your deliveries very quickly and the system has never failed a driver when they are on the road. The Customer service is also really good. Whenever I've had a problem figuring something out they are a phone call away. I can easily export my orders from Excel and Import them into OptimoRoute. Review collected by and hosted on G2.com.

What do you dislike about OptimoRoute?

There is almost too much information. Sometimes the UI could be a little more intuitive. Its also quite pricey I think its approx 30 usd for 2 users. There were a lot of free apps out there but definitely not as robust. Review collected by and hosted on G2.com.

What problems is OptimoRoute solving and how is that benefiting you?

During Covid we all of a sudden had a ton of online orders that we needed to get out fast. We demoed a few different systems and found OptimRoute to be the best. We got up to speed very quickly as well. We have two drivers and I could plan each of their routes individually. They also found it easy to use when they were on the road. Even when we do small trips with only 10 deliveries they now ask me to create a route for them. I think the price of the App pays off with the hours they save on the road.

We only had one driver and he was overwhelmed and it added hours onto his day. This solved this. Review collected by and hosted on G2.com.

Response from Support Team of OptimoRoute

Hi,

Thanks for reviewing us. It’s great hearing we could help you out in organizing your deliveries!

We’re always working on improving our route optimization software, so be sure to keep an eye out for new features by following us on social media!

LR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about OptimoRoute?

OptimoRoute does what it says. It optimizes routes so that your delivery vehicles manage to deliver more and on time. The program calculates on basis of more parameters (such as traffic, shortest distance etc.) which route is the best, and how you can achieve more deliveries with the same number of delivery guys/vehicles. Review collected by and hosted on G2.com.

What do you dislike about OptimoRoute?

Sometimes the calculated route is not feasible since the roads are blocked or not viable. But I guess a 100% accurate program is quite impossible to achieve. I've got to say that I am really pleased with the performance of this program. Review collected by and hosted on G2.com.

Recommendations to others considering OptimoRoute:

On their homepage there is a free version available. So if you are intrigued by this program you should try it out and you will see that it is totally worth it. Review collected by and hosted on G2.com.

What problems is OptimoRoute solving and how is that benefiting you?

Creating optimal routes for our delivery vehicles so that we can free our employees that make also deliveries for other tasks, like picking orders. Review collected by and hosted on G2.com.

Response from Support Team of OptimoRoute

Hi Laurenne,

Thanks for leaving a review, we really appreciate it! We’re super glad that OptimoRoute’s route optimization software has been useful to you and that it had made your business processes run more smoothly.

Get in touch (support@optimoroute.com) to let us know more about your routing issues and we'll be happy to look into it with you.

Be sure to also follow us on social media for updates about new features!

MP
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about OptimoRoute?

Easy to upload large routes, and plan accordigly. Review collected by and hosted on G2.com.

What do you dislike about OptimoRoute?

We cannot customize separate notification for different clients Review collected by and hosted on G2.com.

What problems is OptimoRoute solving and how is that benefiting you?

Being able to plan massive deliveries is next to impossible without this software. A great benefit is being able to send notification to client so that they could track the deliveries. Review collected by and hosted on G2.com.

Response from Support Team of OptimoRoute

Hi, Mark-Philip,

Thanks for the review, we’re so thrilled that you like OptimoRoute’s Realtime Order Tracking via text messages feature and the software’s ability to handle loads of deliveries!

As for the customizations, drop us a line at support@optimoroute.com, and we’ll see what we can do to help you with that.

In the meantime, follow us on social media for updates about new features!

KS
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about OptimoRoute?

Routes multiple drivers quickly and accurately. Review collected by and hosted on G2.com.

What do you dislike about OptimoRoute?

Wish it was more customizable for driver app to see visible fields. Review collected by and hosted on G2.com.

Recommendations to others considering OptimoRoute:

Give it a try. You will see how beneficial it is. Review collected by and hosted on G2.com.

What problems is OptimoRoute solving and how is that benefiting you?

We automatically import orders from Asana. No need to type or manually enter addresses. Review collected by and hosted on G2.com.

Response from Support Team of OptimoRoute

Hi Kevin,

We appreciate the feedback; thanks! It’s awesome that our software has proved to be helpful for you and your company!

If you need further assistance, contact us at support@optimoroute.com.

Follow us on social media for updates about new features!