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OpenText RightFax
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OpenText RightFax
By OpenText
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4.1 out of 5 stars
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OpenText RightFax Reviews & Product Details - Page 2

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OpenText RightFax Overview

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What is OpenText RightFax?

OpenText™ RightFax is a centralized fax server solution that provides the best foundational platform for secure faxing capabilities across an entire organization. As the most powerful fax server in the industry, organizations leverage RightFax to build a robust communication ecosystem that is integrated and automated to reduce risk, enable compliance, and accelerated time to revenue. RightFax integrates fax with email, desktop, and document management applications, and enables high-volume, automated fax delivery from CRM, ERP, ECM, vertical and other host applications. When you need to integrate fax with applications that control your business processes, RightFax is the fax server that accelerates the speed at which you do business.

OpenText RightFax Details
Discussions
OpenText RightFax Community
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Product Description

OpenText RightFax Fax Server is a network fax server solution that automates time-intensive manual paper-driven processes by integrating them with your business applications to help you manage productivity.

Seller Details
Seller
OpenText
Year Founded
1991
HQ Location
Waterloo, ON
Twitter
@OpenText
21,943 Twitter followers
LinkedIn® Page
www.linkedin.com
22,114 employees on LinkedIn®
Ownership
NASDAQ:OTEX
Phone
-7842
Total Revenue (USD mm)
$3,109
Description

OpenText software applications manage content or unstructured data for large companies, government agencies, and professional service firms. OpenText aims its products at addressing information management requirements, including management of large volumes of content, compliance with regulatory requirements, and mobile and online experience management.

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Overview Provided by:
Melissa Borutski

Recent OpenText RightFax Reviews

CR
Catherine R.Mid-Market (51-1000 emp.)
0.5 out of 5
"Unreasonable billing practices"
The service was fine when we had it. The service was no longer needed when we switched EHR systems.
Read more
Fahad Z.
FZ
Fahad Z.Small-Business (50 or fewer emp.)
5.0 out of 5
"I feel relax and happy while using fantastic app with all Modern & Legacy integration."
Modern & Legacy integration. Systems Contact
Read more
Johnedel M.
JM
Johnedel M.Small-Business (50 or fewer emp.)
3.5 out of 5
"G2 Review"
I think user experience is really good on the platform it is very friendly to end user and the real time updating of the progress bar.
Read more
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0 people requested security information

OpenText RightFax Media

OpenText RightFax Demo - RightFax_bye+to+analog.PNG
RightFax_bye+to+analog.PNG
OpenText RightFax Demo - RightFax_phoneline+savings.PNG
RightFax_phoneline+savings.PNG
OpenText RightFax Demo - RightFax_better+deals.PNG
RightFax_better+deals.PNG
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22 OpenText RightFax Reviews

4.1 out of 5
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22 OpenText RightFax Reviews
4.1 out of 5
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4.1 out of 5
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OpenText RightFax Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
This product has not yet received any positive sentiments.
Cons

Overall Review Sentiment for OpenText RightFaxQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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PG
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about OpenText RightFax?

Receiving the fax electronically is the best feature. that i like. Sending and receiving the fax electronically saves lot of time. Review collected by and hosted on G2.com.

What do you dislike about OpenText RightFax?

Little complex to setup initially. Once it is setup, it is easy to use. Review collected by and hosted on G2.com.

Recommendations to others considering OpenText RightFax:

Works wells like any other FAX servers Review collected by and hosted on G2.com.

What problems is OpenText RightFax solving and how is that benefiting you?

This application made my document management easy. Review collected by and hosted on G2.com.

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Brian M.
BM
Network Services Manager
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about OpenText RightFax?

FoIP integration with full enterprise routing capabilities Review collected by and hosted on G2.com.

What do you dislike about OpenText RightFax?

User account synchronization with LDAP needs work. When an LDAP users is deleted there are issues with removing the account from RightFax Review collected by and hosted on G2.com.

Recommendations to others considering OpenText RightFax:

The only real concerns are that your VoIP administrator correctly knows how to route a FoIP call correctly to the fax server. Review collected by and hosted on G2.com.

What problems is OpenText RightFax solving and how is that benefiting you?

Enterprise Fax for all sites. This product has provided ease of faxing to and from users email client. We also have integrated all fax numbers from all sites into a single installation of RightFax Review collected by and hosted on G2.com.

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Verified User in Hospital & Health Care
UH
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about OpenText RightFax?

Its convenient to create cover letters and send faxs from my work station Review collected by and hosted on G2.com.

What do you dislike about OpenText RightFax?

There is a significant time delay, i wish it was instant Review collected by and hosted on G2.com.

What problems is OpenText RightFax solving and how is that benefiting you?

Whenever clients need documentation, i fax them documents with it Review collected by and hosted on G2.com.

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Verified User in Telecommunications
AT
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you dislike about OpenText RightFax?

Have to be really care with installation. Review collected by and hosted on G2.com.

Recommendations to others considering OpenText RightFax:

Easy to configure and light application Review collected by and hosted on G2.com.

What problems is OpenText RightFax solving and how is that benefiting you?

Fast faxing and email faxing is helping a lot Review collected by and hosted on G2.com.

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Verified User in Insurance
UI
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about OpenText RightFax?

I like the simplicity of the system. Allows for quick access. Review collected by and hosted on G2.com.

What do you dislike about OpenText RightFax?

I do not like that it constantly times out during inactivity. Review collected by and hosted on G2.com.

What problems is OpenText RightFax solving and how is that benefiting you?

It allows me to not have an actual facts machine which cuts down on hardware cost. Review collected by and hosted on G2.com.

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Melanie G.
MG
Foundation, Project Manager
Insurance
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about OpenText RightFax?

I like that I can view faxes electronically and save as PDFs. Review collected by and hosted on G2.com.

What do you dislike about OpenText RightFax?

This software is not intuitive for sending faxes out. Review collected by and hosted on G2.com.

What problems is OpenText RightFax solving and how is that benefiting you?

Not wasting paper with this; I enjoy being able to access past faxes as well. Review collected by and hosted on G2.com.

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Bill E.
BE
Sr. Network Server Administrator
Insurance
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about OpenText RightFax?

I absolutely love the ability to have a dedicated fax number that I can provide my clients and then have their faxes show up in my email inbox. This dramatically improves my workflow by minimizing the amount of time I have to walk to the fax machine multiple times per day to either send/receive a fax. Review collected by and hosted on G2.com.

What do you dislike about OpenText RightFax?

I honestly can't think of anything I dislike about the RightFax program. It literally has been a game changer to my daily workflow. Review collected by and hosted on G2.com.

Recommendations to others considering OpenText RightFax:

If you are looking for a product that will greatly improve one or more user's workflow, allowing electronic files to be faxed in/out and then accessed inside a program that they would have already had opened anyway (Microsoft Outlook) - then look no further. This is a stellar product that has had zero issues in our environment. it has delivered daily the best of results. Review collected by and hosted on G2.com.

What problems is OpenText RightFax solving and how is that benefiting you?

Anytime I can improve the efficiency of my daily workflow, is a problem solved. Review collected by and hosted on G2.com.

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Bobby W.
BW
WAN Analyst Senior
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about OpenText RightFax?

The thing that I like best about OpenText RightFax is the ease of use that it gives our users the ability to send and receive faxes with their own dedicated fax lines. Everyone is familiar with creating and printing a document and RightFax makes it as easy as that. Review collected by and hosted on G2.com.

What do you dislike about OpenText RightFax?

the only thing that I dislike about this product is the fax that I can't export all of my users in a nice usable XLS or CSV file. Review collected by and hosted on G2.com.

Recommendations to others considering OpenText RightFax:

I would recommend this product for anyone that is looking to implement an enterprise faxing solution for the company. while there are many other companies out there, OpenText excels in giving the customers what they need when it comes to faxing capabilities. Review collected by and hosted on G2.com.

What problems is OpenText RightFax solving and how is that benefiting you?

in the type of environment that we work in, we still deal with a lot of faxes, so this product has made it where the users don't have to get up and go get a physical piece of paper, instead it comes to their inbox in electronic format so they can continue to work in a much more focused way. Review collected by and hosted on G2.com.

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Verified User in Information Technology and Services
CI
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about OpenText RightFax?

its very easy to configure and send the fax Review collected by and hosted on G2.com.

What do you dislike about OpenText RightFax?

Sometimes it errors out with nework error which are wierd Review collected by and hosted on G2.com.

What problems is OpenText RightFax solving and how is that benefiting you?

Sedning fax across the network and outside ofthe network Review collected by and hosted on G2.com.

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Verified User in Hospital & Health Care
AH
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about OpenText RightFax?

We love how well this product handles inbound and outbound faxes. It can convert faxes to a variety of forms. It can be used to provide users a web portal or desktop version of faxing. Review collected by and hosted on G2.com.

What do you dislike about OpenText RightFax?

It seems rather sensitive to database disconnects. Rather than trying to just reconnect, it stay disconnected until you manually intervene. At least our version does. Review collected by and hosted on G2.com.

Recommendations to others considering OpenText RightFax:

Great to use with EMR Review collected by and hosted on G2.com.

What problems is OpenText RightFax solving and how is that benefiting you?

We are removing physical paper being printed and then faxed. It connects up with our EMR to fax from there all in digital formats.. Review collected by and hosted on G2.com.

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OpenText RightFax Fax Server Categories on G2
Online Fax
Online Fax

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