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OpenText Documentum Reviews & Product Details - Page 2

OpenText Documentum Overview

What is OpenText Documentum?

OpenText™ Documentum™ content management is a distributed, cloud-native enterprise content platform that offers a compliant, secure single-source-of-truth for all users. Built on a modular foundation, Documentum software integrates into enterprise business applications to enable access from any UI. Documentum products scale to meet the high-volume content demands of highly-regulated organizations.

OpenText Documentum Details
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Product Description

The Documentum platform offers an enterprise content management system with the essential capabilities to control all your information content.


Seller Details
Seller
OpenText
Year Founded
1991
HQ Location
Waterloo, ON
Twitter
@OpenText
21,900 Twitter followers
LinkedIn® Page
www.linkedin.com
22,114 employees on LinkedIn®
Ownership
NASDAQ:OTEX
Phone
-7842
Total Revenue (USD mm)
$3,109
Description

OpenText software applications manage content or unstructured data for large companies, government agencies, and professional service firms. OpenText aims its products at addressing information management requirements, including management of large volumes of content, compliance with regulatory requirements, and mobile and online experience management.


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Overview Provided by:

Recent OpenText Documentum Reviews

Verified User
E
Verified UserEnterprise (> 1000 emp.)
4.5 out of 5
"Great product for document mngt"
User friendly and great support for document mngt
Verified User
C
Verified UserEnterprise (> 1000 emp.)
4.5 out of 5
"Review of Documentum"
The product has evolved for long time, the user experience is quite intutive, and we hardly encounter any issues while useing the application. Wysw...
MA
Maria Elaine A.Small-Business (50 or fewer emp.)
5.0 out of 5
"Simple and configurable way to manage documents and content"
The content management in Documentum is straightforward and simple. It allows users to configure based on industry and structure it through stakeho...
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OpenText Documentum Media

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55 OpenText Documentum Reviews

3.7 out of 5
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55 OpenText Documentum Reviews
3.7 out of 5
55 OpenText Documentum Reviews
3.7 out of 5

OpenText Documentum Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
This product has not yet received any negative sentiments.

Overall Review Sentiment for OpenText DocumentumQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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AP
Senior Analyst / Software Engineer
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about OpenText Documentum?

Data security, retrieval of data anytime Review collected by and hosted on G2.com.

What do you dislike about OpenText Documentum?

Performance is the area where it has to improve Review collected by and hosted on G2.com.

What problems is OpenText Documentum solving and how is that benefiting you?

Customer support, Review collected by and hosted on G2.com.

Verified User in Banking
UB
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about OpenText Documentum?

The best thing about it is that it is a single-stop shop for managing your content. If properly managed, a user can use it for well-defined lifecycle management of the documents and content. Review collected by and hosted on G2.com.

What do you dislike about OpenText Documentum?

It is a licensed product. So it might be expensive for some organizations. Review collected by and hosted on G2.com.

Recommendations to others considering OpenText Documentum:

It is a great tool. Other than the licensing cost, it is beneficial. Review collected by and hosted on G2.com.

What problems is OpenText Documentum solving and how is that benefiting you?

We were using Documentum to manage our content. We used to store documents, create a lifecycle for records and also verify the documents. Review collected by and hosted on G2.com.

Verified User in Banking
UB
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about OpenText Documentum?

What I likethe best is that We we're able to write down our documents effectively Review collected by and hosted on G2.com.

What do you dislike about OpenText Documentum?

The Web app close down in times of Idle but i think that's normal for now Review collected by and hosted on G2.com.

Recommendations to others considering OpenText Documentum:

Open Text is a great web app to use Review collected by and hosted on G2.com.

What problems is OpenText Documentum solving and how is that benefiting you?

The Team keeps on updating it so we can have a better process in OpenText Review collected by and hosted on G2.com.

MK
Assistant Accountant
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about OpenText Documentum?

User-friendly program, easy to store your files and to organize them in such a way to be easily found afterwards. I have been in many companies during my career and it is the best solution I have used for managing documents. Review collected by and hosted on G2.com.

What do you dislike about OpenText Documentum?

I would say it needs an extra effort at the beginning to feel familiar with the program. Other than that it is very simple and there are no drawbacks. Review collected by and hosted on G2.com.

What problems is OpenText Documentum solving and how is that benefiting you?

One of the biggest problems for most organization, which is the proper storage of documents and archives. Documentum helps to have everything in order and easily accessible for the appropriate people. Additionally, digitalization of physical documents frees up space on your office and with this program is a simple task. Review collected by and hosted on G2.com.

JK
Policy and Communications Intern
Non-Profit Organization Management
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about OpenText Documentum?

Documentum is great for easily uploading files into a single storage file. There are so many tags you can put on each file so that they are easy to find later. You can search and store by date, time, file name, student information, etc. The best part is being able to sort through information based on different tags. It is also great that we are able to work from so many different computers and administrators using this. It makes it highly collaborative. Review collected by and hosted on G2.com.

What do you dislike about OpenText Documentum?

The interface could be faster and more modern. Like I said, you can store and search a lot, but it takes quite awhile. It also isn't the fastest in uploading files so something faster might make it more efficient.

Thus, if I were able to offer any advice on how Documentum could get better it would be by making a faster and more modern looking interface which would also help it in competing with other products. Another thing is that it would be nice to be able to edit documents within the system and keep the previous documents, similar to how Dropbox works. Lastly, I'm not sure if my organization just does not have the best scanners at the moment, but having an interface that is able to pull a lot of the information for tagging right off of the scanned paper would save a lot of administrative time. Review collected by and hosted on G2.com.

What problems is OpenText Documentum solving and how is that benefiting you?

I use Documentum as a part of a student advising office. We are able to store thousands of files by student name so they are all in one place. We are able to keep the files confidential which is another plus. When an advisor needs something found in a student file, they have all of the information in one place which makes problem solving and understanding a student's situation very easily. Review collected by and hosted on G2.com.

Verified User in Utilities
UU
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about OpenText Documentum?

Great scalability for document management and storage among many users Review collected by and hosted on G2.com.

What do you dislike about OpenText Documentum?

It’s become a little outdated compared to other options out there Review collected by and hosted on G2.com.

What problems is OpenText Documentum solving and how is that benefiting you?

Document storage and management Review collected by and hosted on G2.com.

CM
Sr. Business Analyst
Biotechnology
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about OpenText Documentum?

Back in the day, from the early 2000s-2013 Documentum was the cat's meow and grew and grew, with tentacles crossing over into many other related areas such as Records Management, Lifecycle Management, Compliance, and on and on. Unfortunately, the product was expensive and support was mostly provided by the community itself, with little books or education material available except threw official channels. Coupled with expensive licensing and products that were released with many defects and bugs left a bad taste in the mouths of businesses and developers alike. Cheaper in-house enterprise competitors like SharePoint started encroaching, as did FileNet, OpenText, and Open Source product (alfresco, joomla). Workflow engine was very powerful. Review collected by and hosted on G2.com.

What do you dislike about OpenText Documentum?

Licensing costs and bad support, software that had quality issues. Review collected by and hosted on G2.com.

Recommendations to others considering OpenText Documentum:

Documentum is now OpenText. Review collected by and hosted on G2.com.

What problems is OpenText Documentum solving and how is that benefiting you?

Content management and records management, workflow. Review collected by and hosted on G2.com.

Verified User in Oil & Energy
EO
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about OpenText Documentum?

Customization. You can set a standard to implement globally Review collected by and hosted on G2.com.

What do you dislike about OpenText Documentum?

Control - design control where admin can change document folder structures Review collected by and hosted on G2.com.

Recommendations to others considering OpenText Documentum:

Stay true to your document management standards before creating system Review collected by and hosted on G2.com.

What problems is OpenText Documentum solving and how is that benefiting you?

Document management linking to equipment data management Review collected by and hosted on G2.com.

DH
Office Assistant
Program Development
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about OpenText Documentum?

The architecture means easy implementation of new packages for users who don’t directly deal with technical and financial aspects of licensing too. Makes it easy to use in particularly large offices, and at minimal cost. Review collected by and hosted on G2.com.

What do you dislike about OpenText Documentum?

The actual process of dealing with licenses requires a big deal of technical knowledge. Also little comparisons between different produces. Review collected by and hosted on G2.com.

What problems is OpenText Documentum solving and how is that benefiting you?

Cloud licensing. Cross-office simultaneous upgrading took very little time. Review collected by and hosted on G2.com.

LG
Registered Nurse
Hospital & Health Care
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about OpenText Documentum?

Multiple versions of the document make it easier to envision options Review collected by and hosted on G2.com.

What do you dislike about OpenText Documentum?

Outdated interface, but operation begins to run smooth once familiar with it Review collected by and hosted on G2.com.

What problems is OpenText Documentum solving and how is that benefiting you?

Cleaning up file sharing Review collected by and hosted on G2.com.