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OpenText Documentum Reviews & Product Details

Sangeetha  R.
SR
Software Engineer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic Review from User Profile
What do you like best about OpenText Documentum?

Capture digitally

Store

Easy access

Security

Data protection

Data filters

Ownership management

Privilege

General functionality

Workflow

Interface

Group access control Review collected by and hosted on G2.com.

What do you dislike about OpenText Documentum?

User interface needs to be improved.

Icons are way too small.

Menu bar with some explanation would be of great help.

Internal sharing and database access needs to be flexible Review collected by and hosted on G2.com.

What problems is OpenText Documentum solving and how is that benefiting you?

Various digital capture

Data storage

Data protection

Data access in a protective way

Approval of documents in a workflow manager with various stage

Life cycle management is enabled Review collected by and hosted on G2.com.

OpenText Documentum Overview

What is OpenText Documentum?

OpenText™ Documentum™ content management is a distributed, cloud-native enterprise content platform that offers a compliant, secure single-source-of-truth for all users. Built on a modular foundation, Documentum software integrates into enterprise business applications to enable access from any UI. Documentum products scale to meet the high-volume content demands of highly-regulated organizations.

OpenText Documentum Details
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Product Description

The Documentum platform offers an enterprise content management system with the essential capabilities to control all your information content.


Seller Details
Seller
OpenText
Year Founded
1991
HQ Location
Waterloo, ON
Twitter
@OpenText
21,942 Twitter followers
LinkedIn® Page
www.linkedin.com
22,114 employees on LinkedIn®
Ownership
NASDAQ:OTEX
Phone
-7842
Total Revenue (USD mm)
$3,109
Description

OpenText software applications manage content or unstructured data for large companies, government agencies, and professional service firms. OpenText aims its products at addressing information management requirements, including management of large volumes of content, compliance with regulatory requirements, and mobile and online experience management.


Staci B.
SB
Overview Provided by:

Recent OpenText Documentum Reviews

Verified User
E
Verified UserEnterprise (> 1000 emp.)
4.5 out of 5
"Great product for document mngt"
User friendly and great support for document mngt
Verified User
C
Verified UserEnterprise (> 1000 emp.)
4.5 out of 5
"Review of Documentum"
The product has evolved for long time, the user experience is quite intutive, and we hardly encounter any issues while useing the application. Wysw...
Maria Elaine A.
MA
Maria Elaine A.Small-Business (50 or fewer emp.)
5.0 out of 5
"Simple and configurable way to manage documents and content"
The content management in Documentum is straightforward and simple. It allows users to configure based on industry and structure it through stakeho...
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OpenText Documentum Media

OpenText Documentum Demo - Documentum
Documentum
OpenText Documentum Demo - Documentum
Documentum
OpenText Documentum Demo - Documentum
Documentum
Answer a few questions to help the OpenText Documentum community
Have you used OpenText Documentum before?
Yes

54 out of 55 Total Reviews for OpenText Documentum

3.7 out of 5
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OpenText Documentum Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for OpenText DocumentumQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Maria Elaine A.
MA
Business Analyst
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about OpenText Documentum?

The content management in Documentum is straightforward and simple. It allows users to configure based on industry and structure it through stakeholder's desired category Review collected by and hosted on G2.com.

What do you dislike about OpenText Documentum?

The interface and color are the same and cannot be configured. It is used more on the user's folder structure. Also, the organization will have to asses thoroughly the permission access since the ACL applied is inherited by the subfolders. Review collected by and hosted on G2.com.

What problems is OpenText Documentum solving and how is that benefiting you?

There is a bulk of data to be processed daily by the organization. Through Documentum, the ease of managing these documents and content is made available. It can also be applied with a lifecycle to set the document's birth and death. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
CC
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about OpenText Documentum?

The product has evolved for long time, the user experience is quite intutive, and we hardly encounter any issues while useing the application. Wyswyg editor is the best among most of the ECM tools in the market. Review collected by and hosted on G2.com.

What do you dislike about OpenText Documentum?

Only thing it should have been better is to provide better help content which is contexual and start incorporating AI for the user journeys.

Take initiatives to expand the communities and documentation. We find large number of documents and help for other tools like Adobe, Sitecore and Drupal. Review collected by and hosted on G2.com.

What problems is OpenText Documentum solving and how is that benefiting you?

We rollout Documentum for enterprises. The content management system is being used by our clients for content authoring and undergoes a review process at different levels across their business units and our client regional marketing leads. It is overall helping by establishing and end to end business process. Review collected by and hosted on G2.com.

Verified User in Oil & Energy
EO
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
(Original )Information
What do you like best about OpenText Documentum?

User friendly and great support for document mngt Review collected by and hosted on G2.com.

What do you dislike about OpenText Documentum?

No complaints as our biggest challenge is user adoption Review collected by and hosted on G2.com.

What problems is OpenText Documentum solving and how is that benefiting you?

Making sure document are available and retrievable on time Review collected by and hosted on G2.com.

Pascual G.
PG
IT Project Manager at Maxia Latam
Computer Software
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about OpenText Documentum?

Integration with the users' desktop. As well as speed and simplicity in use. On the other hand, being very interactive, adoption is simple. This offers great competitiveness with other existing tools. Review collected by and hosted on G2.com.

What do you dislike about OpenText Documentum?

In reality, the tool offers many, many functionalities, so what it could really contribute is in terms of the necessary investment that must be made for its implementation. Review collected by and hosted on G2.com.

Recommendations to others considering OpenText Documentum:

Basically, to implement Documentun, as we had the opportunity to do in 2005 at EDELCA (Caroni electrification, later called CORPOELEC), for a company with more than 7,000 workers and three hydroelectric dams, it was necessary to carry out a significant preparation process. On that occasion, we used the partner Xerox, who supported us in collecting the information that was required for the survey of workflows. That is why a planning phase is very important and the larger the company, the more important it is to prepare for that implementation. Review collected by and hosted on G2.com.

What problems is OpenText Documentum solving and how is that benefiting you?

By having the electronic document available and online we can save significantly on efficiency, in fact it is said that we are effective to the extent that we can have the documents less than two meters away. Review collected by and hosted on G2.com.

Jyotsna p.
JP
Fund Accounting Team Lead
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about OpenText Documentum?

It's easy to use, and easily available and it's easy to manage the documents with the help of this tool. The best part is you can add as many tags as you want in order to differentiate your important documents from the less important ones. Review collected by and hosted on G2.com.

What do you dislike about OpenText Documentum?

I felt it is too expensive and if an individual user wants to use it then they probably can't also with same services there are other tools available in the market which are comparatively reasonable so why would someone purchase this! Review collected by and hosted on G2.com.

What problems is OpenText Documentum solving and how is that benefiting you?

I use this tool for managing my personal documents as it's easy to recover it from this tool and sort it because of the different tagging option available. I don't need to keep on worrying about finding the documents. Review collected by and hosted on G2.com.

Verified User in Broadcast Media
UB
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about OpenText Documentum?

We tried this out to sort all the documentation. Overall a great CMS system to sort our messy files on google docs. It is hard to find a good product these days. A lot of features... more than we needed for our workflows. We really needed a central hub for securely storing content and organize biz processes and flows. Review collected by and hosted on G2.com.

What do you dislike about OpenText Documentum?

We opted out since the pricing was out of range and we were tight on finances in a mini team. The look of the product is a bit bland, but it does the basics that we need. Review collected by and hosted on G2.com.

What problems is OpenText Documentum solving and how is that benefiting you?

This product helped with collective collaboration. We saved hundreds of hours through not having to sort from goggle docs important and updated workflows and massive amount of web content.

We reduced our risks and helped everyone work faster. Review collected by and hosted on G2.com.

Ravi S.
RS
Technical Specialist
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about OpenText Documentum?

Metadata is and dql is beauty of documentum , dfc libraries which used to in composer makes life much easier ,acls and workflow and other higher documentum features makes it better thn its competitors Review collected by and hosted on G2.com.

What do you dislike about OpenText Documentum?

Documentum has limited compatibility with Gui, making space for other tools Review collected by and hosted on G2.com.

What problems is OpenText Documentum solving and how is that benefiting you?

I used it for solving my centerra storage issue Review collected by and hosted on G2.com.

Sanjana S.
SS
Team Lead
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about OpenText Documentum?

The best app to store the important documents, and then restore them whenever needed to any device. Review collected by and hosted on G2.com.

What do you dislike about OpenText Documentum?

I feel it is a bit complicated and it took me a lot of time initially to understand the app and all features. And this I ended up wasting a lot of time reading about it. Review collected by and hosted on G2.com.

What problems is OpenText Documentum solving and how is that benefiting you?

I store my personal documents related to my education, my personal work/business. What I liked best about it that once you know how to store and add tags, your life is sorted. Review collected by and hosted on G2.com.

Sharib T.
ST
Service Management Specialist
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about OpenText Documentum?

The admin tools are easy to use and controls over the properties of a particular file or folder are particularly decent Review collected by and hosted on G2.com.

What do you dislike about OpenText Documentum?

The UI could improve. User interaction could be more vibrant. Review collected by and hosted on G2.com.

What problems is OpenText Documentum solving and how is that benefiting you?

Helps in creating hassle free repositories and managing them with ease. I can easily upload content and decide access privileges for other users. Review collected by and hosted on G2.com.

Anirudha.V. P.
AP
Senior Analyst / Software Engineer
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about OpenText Documentum?

Data security, retrieval of data anytime Review collected by and hosted on G2.com.

What do you dislike about OpenText Documentum?

Performance is the area where it has to improve Review collected by and hosted on G2.com.

What problems is OpenText Documentum solving and how is that benefiting you?

Customer support, Review collected by and hosted on G2.com.