OpenText Application Development, Test, & Delivery Reviews

I find the service catalog and reporting features in OpenText SRC to be the most useful. The interface is intuitive, making it easy to submit, track, and manage service requests. I primarily work with these features, and they've made a noticeable difference in how efficiently our team operates. Review collected by and hosted on G2.com.

A key area for improvement is the documentation and support materials. The available guides are often too general, making it challenging for those without extensive IT service knowledge to navigate setup and configurations. Review collected by and hosted on G2.com.

Business Workspaces, an OpenText™ Extended ECM Platform module, uses pre-built templates and a visually driven Smart View user interface to create customized areas to share and access content needed for a common task or goal. Review collected by and hosted on G2.com.

The level of customization not available too much to customize their own solution Review collected by and hosted on G2.com.

Its reporting tool is one of the best tool that helps oraginzation check perfomance mwtric and analyze workflow efficiency Review collected by and hosted on G2.com.

Nothing can be disliked in SBM .it is perfectly designed. Review collected by and hosted on G2.com.

It really helps in making your day to day business easy and smooth and saves up your cost. Review collected by and hosted on G2.com.

I found it bit technical as a solution software. Review collected by and hosted on G2.com.

User friendly and easy to use. It helped a lot in automation. Review collected by and hosted on G2.com.

There is no such feature which I disliked. Review collected by and hosted on G2.com.

helps to manage my daily activities without the hassle of multiple apps Review collected by and hosted on G2.com.

has many advanced features which are not accessible Review collected by and hosted on G2.com.

Features of they product and easy of use Review collected by and hosted on G2.com.

Better subscription model tu attract customers and better pricing model Review collected by and hosted on G2.com.

The best ticketing tool available around the market is MicroFocus Service Request Management Software. I have been using it since the past year and have used two modules namely Incident Management & Change Management. The form creation for ticket creation is quite simple, hassle-free, and easy to understand, and since it is all database-related data storage and data loss prevention is quite good. And since it is a workflow-based ticketing system the user can create as many scenarios as required and it will work fine. The microfocus support is also good they reply on mails and when needed they setup a call for the resolution of query. Review collected by and hosted on G2.com.

The UI for the client should be a little better, many times there are UI-related glitches and then you need to restart the whole application. And idle session time out should be more because many times while thinking of the logic on the workflow it gets timed out. Review collected by and hosted on G2.com.

MicroFocus is a security company which provides verious kind of security and fortify application defender is one of their tool. It is an RASP Solution designed to help us to mitigate risk from third party applications. It provides visibility and protecting software vulnerability in real time. Review collected by and hosted on G2.com.

It is an open text software application manager use to manage the unstructured data for verious professional service firm and government agency. It help to manage larg amount of data. It work on on primise or cloud as well. It can run on low end server machines. Review collected by and hosted on G2.com.

We can reduce the risk posed by third-party apps with the use of Micro Focus Fortify, a RASP solution. Real-time visibility and vulnerability protection are provided.

Additionally, clean-up rules are enforced by this instrument. With the most advanced security research supporting it, this offers the most comprehensive runtime monitoring and protection, as well as the most advanced static and dynamic application security testing solutions. Review collected by and hosted on G2.com.

There is no major drawback about this tool except network interruption at times which has a scope of improvement. Review collected by and hosted on G2.com.