I’ve had an excellent experience with OpenSesame, especially with their Customer Service Managers. They are always responsive, knowledgeable, and go above and beyond to ensure our needs are met. The level of support they provide has been invaluable, making it easy to implement and manage training solutions effectively.
Additionally, OpenSesame offers an impressive range of content. The variety and depth of courses available cover a wide range of topics, ensuring there’s something for everyone, from compliance to leadership development. It’s been a great resource for enhancing our team’s skills and driving continuous learning within the organization. Highly recommend! Review collected by and hosted on G2.com.
We have found nothing that we dislike. We’ve had a fantastic experience with OpenSesame, particularly with their Customer Service Managers. Their team is consistently responsive, knowledgeable, and always willing to go the extra mile to ensure our needs are met. The support they offer has made managing our training solutions seamless. Review collected by and hosted on G2.com.
Video Reviews
Good selection of courses but some have issues
155 out of 156 Total Reviews for OpenSesame
Overall Review Sentiment for OpenSesame
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We’ve had a fantastic experience working with OpenSesame—not just because of the wide variety of learning content but also because of the incredible partnership we’ve built with Brenna and the whole team. They’ve been responsive, supportive, and genuinely invested in helping us find the right learning solutions for our team.
The platform offers a strong mix of courses from various providers, making it easy to curate content that fits different learning needs and interests. OpenSesame is a valuable partner in our L&D strategy, and we truly appreciate the ongoing support from their team! Review collected by and hosted on G2.com.
Overall our expereince with OpenSesame has been great. If we had one wish, it would be for more consistency in course quality across providers and a more intuitive search experience to quickly surface the best content. However, I have seen improvments in the search feature and the content curatoration team turn back results incredibly fast when requested. Review collected by and hosted on G2.com.
I use OpenSesame courses at my company for all of our employees, but I also take advantage of them myself! The courses are well-made and offer valuable insights not just for work, but for other areas of life as well. From work-life balance to neurodiversity and skill development, the variety of courses available is immense! I also appreciate the customer service. They are quick and resonsive and make sure that their is a satisfactory outcome to all requests. Review collected by and hosted on G2.com.
The least helpful aspect for me is reporting. It can be challenging to get a quick overview of what someone has completed, especially when they’re working through a list of courses. While it's possible to get the information I need, it's not as intuitive as I'd like, and it often takes me longer to figure it out. Review collected by and hosted on G2.com.
I champion OpenSesame for the wealth of educational tools available in it's content package. There's a variety of pubishers that offer options to fit every learning style in addition to the vast amount of content made available to it's users. The software is easy to navigate and upload into an existing HRIS platform. OpenSesame's Customer Service is next to none. The team is very accomodating and willingto answer any questions as well as step up to the plate to troubleshoot issues when they arise. OpenSesame has created the backbone behind my company's L&D program that has only enhanced capabilities for learners and administrators as well. There is no other company I would consider parterning with to supplement our L&D program. Review collected by and hosted on G2.com.
I have nothing negative to say about OpenSesame. It fit's the needs of my organization compeltely. Review collected by and hosted on G2.com.
Access to new, timely, and modern content for training and development of our 500+ employees. The customer success team takes the time to learn about our company's needs and priorities and curates content that aligns with the learning needs of our employee-base. Content remains relevant for new hires and licenses, certified operators. Review collected by and hosted on G2.com.
Honing in on the vast library can be overwhelming to try and identify the published work from mulitple vendors and identifying the content that most resonates with team. Review collected by and hosted on G2.com.
I really like the depth and breadth of their catalog. They have courses on all manner of topics as well all different styles. I especially like their vendors for executive book summaries.
In addition to the catalog itself, everyone I have worked with there has been a pleasure. Both my initial sales person (Angie) and my current acount rep. (Leo) are fantatstic. Review collected by and hosted on G2.com.
The catalog is very broad. There definitely are a large number of courses that don't really provide value. It is certainly a lot to sift through, though their curation team is always standing by to help. Review collected by and hosted on G2.com.
I work with Richard White from OpenSesame. He is attentive and goes above and beyond to ensure my needs were met. He is consistent, quick to resolve issues with a friendly and helpful attitude. Working with Richard and the OpenSesame team to create a custome bundle that works for us has been a positive experience from the ease of implementation to the user friendly admin system. OpenSesame has a great selection of training courses. Overall, the team is very knowledgeable and they provide excellent follow-up after the service was completed, making sure their client is completely satisfied. Review collected by and hosted on G2.com.
Can't think of anything at the moment that I dislike about OpenSesame. Review collected by and hosted on G2.com.
The variety of content providers and the support received from our Customer Success Manager is outstanding. I meet quarterly with our CSM and provided with important stats on our seat utilization, completion rates, and new content providers that we may be interested in. Our CSM keeps us informed on important updates and information that is important to us. Review collected by and hosted on G2.com.
I cannot think of any area that I dislike about OpenSesame. Review collected by and hosted on G2.com.
OpenSesame offers an extensive course catalog, covering everything from project management to personal development to workplace safety and many topics in between. We have a training team of one person for many departments. The off-the-shelf training allows us to offer courses that are relevant to our diverse workforce and to align with departmental and organizational goals. Self-paced courses allow our learners to visit the material at their convenience. The OpenSesame course catalog is intuitive and easy to navigate. Searching for specific courses and topics is easy. Courses are easy to load into our LMS, despite the limitations of our current LMS. The OpenSesame Curation support is a fantastic benefit of working with OpenSesame. I can put in a training request to get customized suggestions for courses rather than having to sift through 26,000+ courses on my own.
OpenSesame provides exceptional customer service. Martyn W. worked with me every step of the way to provide information and demos whenever needed during the procurement process. Martyn continues to provide support well after the contract has been executed. LaRonda, our Customer Success Manager, has been a valuable asset in rolling out our new training program and providing continued support. LaRonda M. is clearly knowledgeable, passionate, and enthusiastic about what OpenSesame offers and is there for me whenever I have questions or need help. I always look forward to interacting with LaRonda. Her positive outlook and friendliness make for an enjoyable partnership. Additionally, OpenSesame provides outstanding customer support for our learners via phone call, email, or chat. Response times are setting records - Chat is answered with 15 seconds and emails within 15 minutes. Wow! Review collected by and hosted on G2.com.
I don't have any dislikes. Working with OpenSesame has been nothing but postive. Review collected by and hosted on G2.com.
I really like the wide range of courses and the ability to select courses of all different lengths. We reviewed a lot of different sexual harassment courses, and Open Sesame had by far the best one! Review collected by and hosted on G2.com.
There were a few courses that were not engaging at all. Review collected by and hosted on G2.com.
We're always impressed with the variety of high-quality publishers that continue to be added to the catalog. When we have an immediate training need or issue to be addressed, we are never disappointed with the multiple options we find, which helps us with a quick solution. We've also had fantastic support from our Customer Success Manager, BJ. He's very responsive to our questions and requests while providing us with more resources than we expect. OpenSesame continues to delight and surprise us with the course catalog and the attention to customer service. Review collected by and hosted on G2.com.
Only one administrator is allowed, but I've heard that they are working on changing that to accomodate multiple administrators to manage courses. Review collected by and hosted on G2.com.
