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OpenReel Reviews & Product Details - Page 5

OpenReel Overview

What is OpenReel?

OpenReel enables remote video creation for enterprises, media, and entertainment companies worldwide, empowering them to direct and film up to 4K video content from over 125 countries. With its patented suite of remote video direction, capture, and collaboration capabilities, OpenReel makes it possible for businesses of all sizes to cut down on the time-and resource-intensive process of on-location video shoots and scale content creation initiatives efficiently and effectively. To learn more about the company, visit: openreel.com.

OpenReel Details
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Product Description

OpenReel’s patented Remote Video Creation solutions empower distributed teams to remotely control, direct, script, film, and collaborate on HD/4K videos at scale from more than 125 countries. Global organizations can reduce the resource-intensive process of in-person video shoots and scale content creation initiatives efficiently and effectively. Organizations like Verizon Media, ViacomCBS, Boston Scientific, and MIT trust OpenReel to tell client testimonials, internal communications, thought leadership, interviews and other stories.


Seller Details
Seller
OpenReel
Year Founded
2016
HQ Location
New York
Twitter
@openreelvideo
133 Twitter followers
LinkedIn® Page
www.linkedin.com
29 employees on LinkedIn®

Michael C.
MC
Overview Provided by:

Recent OpenReel Reviews

Whitney H.
WH
Whitney H.Small-Business (50 or fewer emp.)
5.0 out of 5
"Keeps getting easier to use!"
With the addition of Webcam and Android phones to the platform, the app is accessible to just about everyone. Subjects (guests) find it similar eno...
PE
Paige E.Small-Business (50 or fewer emp.)
5.0 out of 5
"Awesome tech + stellar customer service"
OpenReel is highly intuitive and smart. They're consistently consulting with clients about what they want and need and improving the product. Most ...
XC
Xavier C.Enterprise (> 1000 emp.)
3.5 out of 5
"OpenReel is a great workflow for professionals working remotely"
I love that OpenReel allows you to control interviewees' set-ups and settings.
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OpenReel Media

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53 OpenReel Reviews

4.5 out of 5
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53 OpenReel Reviews
4.5 out of 5
53 OpenReel Reviews
4.5 out of 5

Overall Review Sentiment for OpenReelQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Online Media
UO
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about OpenReel?

Recording on iphones and being able to see and control what is going on has been a big plus. Review collected by and hosted on G2.com.

What do you dislike about OpenReel?

No autoflip, no vertical recording (without turning my computer sideway), clunky invite system (though I know this was worked on for 2.0) Review collected by and hosted on G2.com.

Recommendations to others considering OpenReel:

It's a great option for remote capture as compared to other platforms that we have tried. Review collected by and hosted on G2.com.

What problems is OpenReel solving and how is that benefiting you?

When we can't send a crew somewhere due to Covid restrictions or last minute shoots OR is an excellent solution. Review collected by and hosted on G2.com.

Response from Logan Ferro of OpenReel

Thank you for your review of OpenReel! We appreciate the feedback from our valued customers so we can continue to improve our offerings and meet the needs of video creators alike. We're so glad you OpenReel Capture has enabled you to work around restrictions and the controls allow you to capture the desired footage, regardless of the device. We have made significant changes to our invitation workflow in OpenReel Capture 2.0 to make it easier for your Subject to join a session. We look forward to getting this new platform into your hands and expanding our features to fit your needs! Please check out our monthly Product Updates to stay in the know on the latest enhancements and features!

See how OpenReel improved
Verified User in Non-Profit Organization Management
EN
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about OpenReel?

The ability to have people with different role in a shoot is great. You can have someone directing while a camera operator manages the platform. Creative and account teams can give feedback in realtime. Review collected by and hosted on G2.com.

What do you dislike about OpenReel?

Main limitation is the camera you can use - we use Iphone 11 which gives good quality but just has a lack of changeable lenses Review collected by and hosted on G2.com.

What problems is OpenReel solving and how is that benefiting you?

Solving the need to keep people apart during the pandemic. Review collected by and hosted on G2.com.

Response from Logan Ferro of OpenReel

Thank you for your review! We are thrilled OpenReel has enabled your team to collaborate remotely. In addition to iPhone 11s, we support iPhones (model 7 and newer), iPad Pros, Android mobile devices, Android tablets, webcams, and DSLR cameras. I hope that helps device limitations you were facing. It's been important to us to make video shoots more accessible for distributed teams and want to provide an easy way for teams to integrate our camera controls directly into your workflow. We appreciate your feedback!

Verified User in Higher Education
AH
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about OpenReel?

The control that you gain over your subjects. No need for a video production crew with lights, bounce boards, boom mics or lavs, etc. Everything that you would need for an extremely high-quality video is all wrapped up in an excellent web interface and mobile app. Review collected by and hosted on G2.com.

What do you dislike about OpenReel?

I could have written something here, but I have seen Version 2.0, and all of my nitpicky recommendations were solved. Review collected by and hosted on G2.com.

What problems is OpenReel solving and how is that benefiting you?

The creation of efficiency between pre-production, production, and post-production. The ability to quickly move from calendaring a subject to filming a subject without the need to also calendar an entire production team (travel, etc). Review collected by and hosted on G2.com.

Response from Lindsey Hotaling of OpenReel

Appreciate your review! The OpenReel team is thrilled to work with higher education customers like you to help streamline video production workflows and create professional-quality video more efficiently, affordably, and sustainably at scale. We're so excited that your concerns have been addressed in the updated version of Remote Capture, and we can't wait to deliver that version to our valued customers! Thanks again for sharing your feedback with us.

Verified User in Media Production
AM
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about OpenReel?

Final video quality is great, software is easy to use for both director and subjects Review collected by and hosted on G2.com.

What do you dislike about OpenReel?

Teleprompter function is useful but doesn't work well since subjects' eyes are clearly looking away from their camera (at their screen!) Review collected by and hosted on G2.com.

What problems is OpenReel solving and how is that benefiting you?

Solves issue of getting high-quality video from remote filming subjects, much better quality than e.g. trying to record them over Zoom or Skype Review collected by and hosted on G2.com.

Response from Logan Ferro of OpenReel

Thanks for your review! We're glad to hear you find Capture easy to use and navigate from both sides of the camera. It's important to us to make video shoots accessible from remote locations with the highest possible quality. It's also great to hear your feedback so we can work to improve the tool. Some best practices we encourage is to maximize the script print so the Subject's eye line is minimal when using the teleprompter. We look forward to expanding our features to fit your needs while still providing the highest quality video. Please check out our Product Updates to stay in the know on the latest and greatest!

See how OpenReel improved
Verified User in Media Production
AM
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about OpenReel?

Open Reel solved the biggest problem during COVID-19. Namely, how do you record video without putting folks at risk. This software allowed us to pivot and remain profitable in spite of a global pandemic. What else needs to be said? Review collected by and hosted on G2.com.

What do you dislike about OpenReel?

The only downside of Open Reel is the cost. Truth be told, it is cost prohibitive so most small businesses can't afford it. Review collected by and hosted on G2.com.

Recommendations to others considering OpenReel:

I would recommend that anyone interested in OpenReel talk to their team. They are flexible with contracts and have a great technical assistance team. Review collected by and hosted on G2.com.

What problems is OpenReel solving and how is that benefiting you?

The benefit is ease and convenience of team work. We can have a smaller team on site for recordings and the rest of the team available for support through Open Reel. Review collected by and hosted on G2.com.

Response from Lindsey Hotaling of OpenReel

Thanks for taking the time to leave such a thoughtful review! We're always looking for ways to provide more value to our customers by continually improving our offerings, and also providing strategic account management and timely customer support. It's great to hear that you're leveraging our solutions both in the field and remotely — we're inspired and energized by customers like ALLin who are pushing the boundaries of production with OpenReel.

Jesse S.
JS
Freelance Videographer
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about OpenReel?

OpenReel is intuitive and easy to run remotely on our client's devices. Review collected by and hosted on G2.com.

What do you dislike about OpenReel?

-Incompatibility with Android devices

-Resolution/frame rate limitations with webcams

-Occasional upload errors where footage is lost Review collected by and hosted on G2.com.

What problems is OpenReel solving and how is that benefiting you?

We've realized that we don't need to be on-site for every shoot, and that's a huge time saver. Even after COVID has passed, we plan to use OpenReel for interviews for quick, long-distance interviews. Review collected by and hosted on G2.com.

Response from Lindsey Hotaling of OpenReel

Hi Jesse! Thanks for taking the time to provide feedback. We're thrilled that even as things normalize, you've realized the ongoing benefits of remote video creation. We think you'll be excited to utilize our crisp 1080p web and screen recording capabilities in the updated version of our platform, and also will enjoy our exciting roadmap that addresses your concerns and further improves your remote storytelling experience. Cheers!

Verified User in Media Production
AM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about OpenReel?

The quality of video OR capture, the ease of use once tutorial is completed, the knowledgeable, accomodating, and friendly staff! Review collected by and hosted on G2.com.

What do you dislike about OpenReel?

It's not yet useable with all mobile devices, quality if recorded via webcam doesn't compare to that of an iPhone Review collected by and hosted on G2.com.

What problems is OpenReel solving and how is that benefiting you?

Much easier setup and record with one phone, and one tripod/ring light! The video quality is amazing as well (using iPhones - computers not as great), Review collected by and hosted on G2.com.

Response from Lindsey Hotaling of OpenReel

Thanks for leaving this review! It's particularly meaningful for us to support small businesses and help them offer additional use cases at affordable rates for their clients by using remote video production to remove common logistical hurdles posed by going on-site.

We love hearing that you've had positive onboarding, impactful support, and easy filming experiences. With Remote Capture 2.0, our latest platform update, you'll reliably be able to film 1080p on webcam and screen recordings, which will help level the playing field between iOS mobile devices and our web offering. We're putting the finishing touches on 2.0 and can't wait to get it into your hands!

Edie C.
EC
Co-Founder
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about OpenReel?

I love the ease of use, the functionality and most of all their amazing support team. The price to use this product fits my budget and my clients love the end result and so do I. Review collected by and hosted on G2.com.

What do you dislike about OpenReel?

The only current downside is that they are not yet compatible with all Android smartphones, but that's really not their issue it's due to the phone's operating systems. Review collected by and hosted on G2.com.

Recommendations to others considering OpenReel:

I highly recommend using OpenReel if you ever have a need to remotely capture clients using video. Review collected by and hosted on G2.com.

What problems is OpenReel solving and how is that benefiting you?

OR Capture has made a HUGE impact on my business and the lives of my clients. It's enabled me to offer a video production service and experience that would never have been possible. I'm able to help my clients easily batch record their videos in most cases less than one hour each month. Review collected by and hosted on G2.com.

Response from Logan Ferro of OpenReel

Hi Edie, Thank you for your review! We are so happy you find the product easy to use and have has a pleasant experience with our support team. We're constantly working to improve our product based on customer feedback and are excited to let you know OpenReel is now fully compatible with Android devices. Stay in the know on product updates in our blog!

See how OpenReel improved
Verified User in Motion Pictures and Film
UM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about OpenReel?

The ability to control the phone's settings, and their wifi settings. Review collected by and hosted on G2.com.

What do you dislike about OpenReel?

The audio is a bit of a gamble sometimes. If the audio is coming hot, there's not too much you can do about it. Review collected by and hosted on G2.com.

Recommendations to others considering OpenReel:

If you need an efficient way to record someone without the use of a camera person, OpenReel is the way to go. Review collected by and hosted on G2.com.

What problems is OpenReel solving and how is that benefiting you?

The biggest issues is getting interviews from people who are the most susceptible to Covid. OpenReel provides a very clean solution for that. Review collected by and hosted on G2.com.

Response from Teresa Hill of OpenReel

Thanks for your feedback! We're happy that OpenReel's ease-of-use and remote capabilities have empowered your team to shoot interviews over the last many months, especially with Subjects who may not be able to participate in a shoot otherwise. We think you'll be excited about the new Pro Audio capabilities in OpenReel Capture 2.0, which is available to you now. For example, if your Subject is on AirPods, you will be prompted to turn Pro Audio on; this setting allows you to adjust audio levels during the shoot and get up to 40% more data in the audio file. Cheers!

Verified User in Broadcast Media
UB
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about OpenReel?

Ease of use for the subjects and quality of the files we shoot. Review collected by and hosted on G2.com.

What do you dislike about OpenReel?

Interface could be more streamlined but a new version is imminent. Review collected by and hosted on G2.com.

What problems is OpenReel solving and how is that benefiting you?

It's helped having multiple subject shoots during periods of lockdown. Review collected by and hosted on G2.com.

Response from Lindsey Hotaling of OpenReel

Appreciate you taking the time to leave a review! We're thrilled to hear that you've found success utilizing OpenReel's remote video solutions on iPhone! We're excited for you to get your hands on the updated version of our platform — we think you'll be thrilled with the all-new user interface and expanded capabilities!