(15)
4.8 out of 5
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OpenDialog AI 
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BL
Ben L.
Enterprise(> 1000 emp.)
What do you like best about OpenDialog AI?
It has a natural way to group conversations and intents.
It can leverage other GenAI technologies.
It can be pre-loaded with key information (e.g. website content), which can in turn be intelligently interrogated to help the customer/user.
Easy to follow training materials. Review collected by and hosted on G2.com.
What do you dislike about OpenDialog AI?
It would be useful if some of the conversation flow could be prebuilt based on a high-level use case description. Review collected by and hosted on G2.com.
9 out of 10 Total Reviews for OpenDialog AI
4.3 out of 5
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NG
Neha G.
Interior Designer
Small-Business(50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about OpenDialog AI?
It is a time saving tool which helps to boost business with ease of client conversation. It also involves case studies to make us understand how real life problems can be solved. Review collected by and hosted on G2.com.
What do you dislike about OpenDialog AI?
The advanced version is a-bit complicated to understand. Sometimes, there is server problem may due to high traffic use. Review collected by and hosted on G2.com.
RQ
Ronald Q.
Manager
Accounting
Small-Business(50 or fewer emp.)
What do you like best about OpenDialog AI?
Ask it anything and gives you a quick response. Great ease of integration and use - solves matter quickly without waiting on phone for hours for customer support. Review collected by and hosted on G2.com.
What do you dislike about OpenDialog AI?
too many users slows down the server. long wait lines on peak hours to reach assistant Review collected by and hosted on G2.com.
OB
Olivia B.
Administrative Assistant
Small-Business(50 or fewer emp.)
What do you like best about OpenDialog AI?
I love how easy it is to use. I like that you get real rewards and you can skip the complicated processes. Review collected by and hosted on G2.com.
What do you dislike about OpenDialog AI?
There is not really any issue I have with OpenDialog AI. Review collected by and hosted on G2.com.
KK
KAVITHA K.
Senior Program Anlayst
Enterprise(> 1000 emp.)
What do you like best about OpenDialog AI?
Best about OpenDialog is user friendly interface in designing coversation flows as well as the analytics tool to track the performance. Review collected by and hosted on G2.com.
What do you dislike about OpenDialog AI?
Advanced feature is complex for begineers other than that all the defines strauctures are helpful for functional. Dependency to switch for another paltform needs more effort Review collected by and hosted on G2.com.
UA
Verified User in Automotive
Enterprise(> 1000 emp.)
What do you like best about OpenDialog AI?
it saves a lot of time
love the simplicity of interaction
while being simple it manages to provide great flexibility Review collected by and hosted on G2.com.
What do you dislike about OpenDialog AI?
this is on the higher side as the requirements grow Review collected by and hosted on G2.com.
A
Ankit .
Associate Devops Engineer
Mid-Market(51-1000 emp.)
What do you like best about OpenDialog AI?
These systems aim to create more human-like and context-aware conversations, enabling users to interact with machines in a way that feels intuitive and responsive. Review collected by and hosted on G2.com.
What do you dislike about OpenDialog AI?
can inherit and sometimes exacerbate biases present in their training data, potentially leading to unfair or discriminatory outcomes. Review collected by and hosted on G2.com.
AS
Ankitkumar S.
Manager
Mid-Market(51-1000 emp.)
What do you like best about OpenDialog AI?
It is a powerful and versatile tool that can be used to improve customer service, sales, and marketing Review collected by and hosted on G2.com.
What do you dislike about OpenDialog AI?
OpenDialog AI has limitation in customisation. It may not be able to fully replicate the specific needs and workflows of a particular business. Review collected by and hosted on G2.com.
TG
Tiffany G.
G
Small-Business(50 or fewer emp.)
What do you like best about OpenDialog AI?
I like that it allows for natural and dynamic conversations. It's all about the flow, you know? Plus, the diverse range of topics we can chat about keeps things interesting. Review collected by and hosted on G2.com.
What do you dislike about OpenDialog AI?
I can't really say there's anything I dislike about it Review collected by and hosted on G2.com.
II
Verified User in Insurance
Mid-Market(51-1000 emp.)
What do you like best about OpenDialog AI?
Clear and consice tutorials to help get you started.
Easy access to tool and environments to support your learnings.
THe solution offers a powerful and efficent way of improving user expereince through natural language Review collected by and hosted on G2.com.
What do you dislike about OpenDialog AI?
It may get a bit complex building out the conversations for occasional users wanting to build out a conversations. Review collected by and hosted on G2.com.
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