OpenCRM
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OpenCRM
By OpenCRM
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4.3 out of 5 stars
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OpenCRM Reviews & Product Details

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OpenCRM Overview

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What is OpenCRM?

Our fully featured and easily customisable, Cloud CRM solution will help you grow your business without having to pay astronomical prices. OpenCRM does everything that our rivals do, for a fraction of the cost: manage your sales, customers, contacts, finances, events, projects and tickets, wherever you are, whenever you want. Plus, you can access all of our features no matter what price band you are in. No hidden fees; no surprise paywalls for the stuff you thought was included.

OpenCRM Details
Discussions
OpenCRM Community
Languages Supported
German, English, French
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Product Description

Cloud CRM solution will help you grow your business without having to pay astronomical prices.

How do you position yourself against your competitors?

UK provider, data hosted in the EU with exceptional customer service, oh and our pricing is pretty cool as well.

Seller Details
Seller
OpenCRM
Year Founded
2005
HQ Location
Richmond, North Yorkshire
Twitter
@OpenCRM
1,783 Twitter followers
LinkedIn® Page
www.linkedin.com
18 employees on LinkedIn®
Graham A.
GA
Overview Provided by:
Graham Anderson
MD & Founder - OpenCRM

Recent OpenCRM Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"One of the best software packages we use"
OpenCRM is one of the most flexible and logical CRM systems on the market. We explored many options before deciding on their software, but the be...
Read more
Chamnes P.
CP
Chamnes P.Mid-Market (51-1000 emp.)
4.5 out of 5
"OpenCRM is best software product to manage CRM and marketing to"
This tool is great and perform best result. Best on demand solutiom
Read more
HS
Harshita S.Mid-Market (51-1000 emp.)
4.5 out of 5
"Best CRM tool for my company"
I really like how the different modules seamlessly work together and how I can easily see all the activities related to a record, in an overview.
Read more

OpenCRM Pricing

Per User Pricing Model
£33 Month/User
See OpenCRM pricing
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OpenCRM Media

OpenCRM Demo - Reporting Built In
Create custom reports across all of the modules. Review the results from your dashboard, directly from the report, or in your inbox using our scheduling options.
OpenCRM Demo - Searching and Filtering
Search globally or in individual modules by keyword. Expand to further refine your search or build custom views.
OpenCRM Demo - Activity and Calendar Management
Keep track of Activities of all types, against all modules. Manage your team's Calendars using our drag and drop functionality.
OpenCRM Demo - Customisation and Security
Customise OpenCRM to meet your business needs. Define your permissions model to keep access and security your top priority.
Answer a few questions to help the OpenCRM community
Have you used OpenCRM before?
Yes

37 OpenCRM Reviews

4.3 out of 5
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37 OpenCRM Reviews
4.3 out of 5
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37 OpenCRM Reviews
4.3 out of 5
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OpenCRM Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for OpenCRMQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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HS
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about OpenCRM?

I really like how the different modules seamlessly work together and how I can easily see all the activities related to a record, in an overview. Review collected by and hosted on G2.com.

What do you dislike about OpenCRM?

Renaming the modules would definitely have its benefits. I do understand why it might not be completely feasible. Review collected by and hosted on G2.com.

What problems is OpenCRM solving and how is that benefiting you?

I have to admit that I haven't come across any problems. When it comes to the benefits we've observed we have certainly developed an understanding of how our effortsre impacting various aspects and its playing a role, in shaping our strategic path. Review collected by and hosted on G2.com.

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Chamnes P.
CP
Database Administrator
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about OpenCRM?

This tool is great and perform best result. Best on demand solutiom Review collected by and hosted on G2.com.

What do you dislike about OpenCRM?

This openCRM. Is tough to setup and require many config to get started Review collected by and hosted on G2.com.

What problems is OpenCRM solving and how is that benefiting you?

It identify our target audient and potention client. Review collected by and hosted on G2.com.

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SB
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about OpenCRM?

The CRM software that is available for everyone to use is designed to be easy, for users provides an reliable to use solution and offers affordable hosting options. Review collected by and hosted on G2.com.

What do you dislike about OpenCRM?

Sometimes Open CRM experiences interruptions, causing us to frequently verify our login on our laptop. This can be quite inconvenient and bothersome. Review collected by and hosted on G2.com.

What problems is OpenCRM solving and how is that benefiting you?

The Open CRM platform. Organizes all client information into an user friendly interface. Review collected by and hosted on G2.com.

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Verified User in Information Technology and Services
CI
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about OpenCRM?

Open CRM is a customer relationship management (CRM) software that is free and open source. This means that the source code is available for anyone to view and modify. Open CRM is a good option for businesses that want to save money on CRM software Review collected by and hosted on G2.com.

What do you dislike about OpenCRM?

It is complex to setup and use.Open CRM does not have the same level of support as proprietary CRM software. You need to update software yourself and this could be time taking process. Review collected by and hosted on G2.com.

What problems is OpenCRM solving and how is that benefiting you?

One of our Clint wants to make certain customisation in Customer, ordering, lead management modules. As it is open source we were able to make changes as per customer needed. Review collected by and hosted on G2.com.

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Verified User in E-Learning
AE
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic Review from User Profile
What do you like best about OpenCRM?

open CRM software is easy to use, offers a strong out-of-the-box solution and provides affordable plans for hosting. Review collected by and hosted on G2.com.

What do you dislike about OpenCRM?

Sometime Open CRM hangs in the middle and it often requires us to verify to login in our own laptop it's quite a task all the time. Review collected by and hosted on G2.com.

What problems is OpenCRM solving and how is that benefiting you?

Open CRM helps to provide all the information about the clients at one place and is ileasy to use. Review collected by and hosted on G2.com.

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Priyanshu U.
PU
Marketing And Analytics Executive
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about OpenCRM?

OpenCRM platform has all the tools and integrations that are needed for successful lead tracking. This platform is cost-effective, easy to use, and efficient.

This tool helps us to stay organized and stay on top of everything. Review collected by and hosted on G2.com.

What do you dislike about OpenCRM?

It's difficult to modify the templates.

It lags sometimes. Review collected by and hosted on G2.com.

What problems is OpenCRM solving and how is that benefiting you?

We are using OpenCRM to track and organize our leads as well as customers. This is helping us keep a check on our sales and marketing efforts. Review collected by and hosted on G2.com.

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Verified User in Warehousing
UW
Small-Business(50 or fewer emp.)
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Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about OpenCRM?

With OpenCRM, I can collect data about cutsomers. I have insight into customer developments, and with this, I can actively approach customers and adjust strategies. The software is versatile. I don't use all elements of the software by far, so we can expand our CRM further in the future. Review collected by and hosted on G2.com.

What do you dislike about OpenCRM?

I do not dislike anything at all. Maybe the monthly pricing can be limited a bit. But besides that I am happy with the software. Review collected by and hosted on G2.com.

Recommendations to others considering OpenCRM:

If you have the problem that you have different (CRM) data from your customers in many other places, then this software helps you to get everything clear. Review collected by and hosted on G2.com.

What problems is OpenCRM solving and how is that benefiting you?

Without OpenCRM I had all kinds of data in different places. As a result, I did not have a good overview and overall picture of what is going on with my customers. Now I have a tool where I collect all the data into one system, and from this system, I have a good overview regarding customer data (like sales, experiences, wishes, etc.).This overview ensures that I can switch much faster and have better contact with my customers. Review collected by and hosted on G2.com.

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Jayden R.
JR
Lead Nuclear Safety Engineer
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about OpenCRM?

OpenCRM software is very easy to use because it does not have many functions and it is focused on small businesses that do not require many processes. Review collected by and hosted on G2.com.

What do you dislike about OpenCRM?

I would like a better integration with other applications, the work could be more productive. Review collected by and hosted on G2.com.

Recommendations to others considering OpenCRM:

Its software has a comfortable value, its functions comply with the basics of CRM, it is easy to configure and its technical support is always ready to help you. Review collected by and hosted on G2.com.

What problems is OpenCRM solving and how is that benefiting you?

I can keep a history of activities, work is planned with customer follow-up, documents are easily uploaded, I have useful information in your database. Review collected by and hosted on G2.com.

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Kevin M.
KM
Systems Engineer
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about OpenCRM?

The versatile application where i can connect with my customers and make strategies easily Review collected by and hosted on G2.com.

What do you dislike about OpenCRM?

I feel monthly subscription is bit on the higher side. Review collected by and hosted on G2.com.

What problems is OpenCRM solving and how is that benefiting you?

Maintaining the leads and customer data with the followups which was done easily with this. Review collected by and hosted on G2.com.

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Verified User in Hospital & Health Care
UH
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about OpenCRM?

The customer service has always been very prompt and helpful. The software has excellent ease of use, especially for new users. Review collected by and hosted on G2.com.

What do you dislike about OpenCRM?

Pricing is a little high for this software. Review collected by and hosted on G2.com.

What problems is OpenCRM solving and how is that benefiting you?

Documenting and tracking prospective offices and potential leads. Review collected by and hosted on G2.com.

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OpenCRM Categories on G2
CRM
CRM

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OpenCRM