OpenCRM
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OpenCRM
By OpenCRM
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4.3 out of 5 stars
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OpenCRM Reviews & Product Details - Page 3

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OpenCRM Overview

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What is OpenCRM?

Our fully featured and easily customisable, Cloud CRM solution will help you grow your business without having to pay astronomical prices. OpenCRM does everything that our rivals do, for a fraction of the cost: manage your sales, customers, contacts, finances, events, projects and tickets, wherever you are, whenever you want. Plus, you can access all of our features no matter what price band you are in. No hidden fees; no surprise paywalls for the stuff you thought was included.

OpenCRM Details
Discussions
OpenCRM Community
Languages Supported
German, English, French
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Product Description

Cloud CRM solution will help you grow your business without having to pay astronomical prices.

How do you position yourself against your competitors?

UK provider, data hosted in the EU with exceptional customer service, oh and our pricing is pretty cool as well.

Seller Details
Seller
OpenCRM
Year Founded
2005
HQ Location
Richmond, North Yorkshire
Twitter
@OpenCRM
1,783 Twitter followers
LinkedIn® Page
www.linkedin.com
18 employees on LinkedIn®
Graham A.
GA
Overview Provided by:
Graham Anderson
MD & Founder - OpenCRM

Recent OpenCRM Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"One of the best software packages we use"
OpenCRM is one of the most flexible and logical CRM systems on the market. We explored many options before deciding on their software, but the be...
Read more
Chamnes P.
CP
Chamnes P.Mid-Market (51-1000 emp.)
4.5 out of 5
"OpenCRM is best software product to manage CRM and marketing to"
This tool is great and perform best result. Best on demand solutiom
Read more
HS
Harshita S.Mid-Market (51-1000 emp.)
4.5 out of 5
"Best CRM tool for my company"
I really like how the different modules seamlessly work together and how I can easily see all the activities related to a record, in an overview.
Read more

OpenCRM Pricing

Per User Pricing Model
£33 Month/User
See OpenCRM pricing
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OpenCRM Media

OpenCRM Demo - Reporting Built In
Create custom reports across all of the modules. Review the results from your dashboard, directly from the report, or in your inbox using our scheduling options.
OpenCRM Demo - Searching and Filtering
Search globally or in individual modules by keyword. Expand to further refine your search or build custom views.
OpenCRM Demo - Activity and Calendar Management
Keep track of Activities of all types, against all modules. Manage your team's Calendars using our drag and drop functionality.
OpenCRM Demo - Customisation and Security
Customise OpenCRM to meet your business needs. Define your permissions model to keep access and security your top priority.
Answer a few questions to help the OpenCRM community
Have you used OpenCRM before?
Yes

37 OpenCRM Reviews

4.3 out of 5
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37 OpenCRM Reviews
4.3 out of 5
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37 OpenCRM Reviews
4.3 out of 5
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OpenCRM Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for OpenCRMQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Information Technology and Services
AI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about OpenCRM?

Craddle to Grave journey is very easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about OpenCRM?

not much, it a all round good preforing CRM Review collected by and hosted on G2.com.

Recommendations to others considering OpenCRM:

You get back what you put in, use it from cold lead to invoice and you can't go wrong Review collected by and hosted on G2.com.

What problems is OpenCRM solving and how is that benefiting you?

Open CRM is a major part of our business processes and has most certainly helps us acheive ISO certification. It takes away a certain amount of human error and being hosted means that it is always available. Review collected by and hosted on G2.com.

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Verified User in Education Management
EE
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about OpenCRM?

-Easy to use

-Good customer friendly design

-Easy acces to everything you need

-Good client relations

-Everything in 1 browser window under my finger ttips

-Easy acces to contact data

-No hidden fee's, everything avaliable from the get go

-Syncs with outlook!

-1 price per month

-Easy to use interface

Basicly i have all the information i need below my fingertips in 1 browser window i can run my entire business using this software. This way i dont need different software anymore but just use Open CRM Review collected by and hosted on G2.com.

What do you dislike about OpenCRM?

-Can be faster

-Older browser support

-Hour registration can be better

-Some limitations in the software

-Finanence handeling could be better Review collected by and hosted on G2.com.

Recommendations to others considering OpenCRM:

Defently give it a go, for only 33 a month you can easely make your company easier to use. Review collected by and hosted on G2.com.

What problems is OpenCRM solving and how is that benefiting you?

I finally solved the problem of keeping client relations and easy managing of clients with this Software. I can easelly log wat client told me and wat i told them, this way i can communcate clearly without having to remember everthing with so many clients. Also having all the information of my clients in one spot is excellent. Also using it for my finances this way i can easely send out a bill to my client. Review collected by and hosted on G2.com.

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Verified User in Medical Devices
UM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about OpenCRM?

How it links many different documents at the touch of a button, giving you the whole history at a glance. Review collected by and hosted on G2.com.

What do you dislike about OpenCRM?

Sometimes the search is not recognised, could capitals or a simple spelling mistake, you have to be quite accurate, or just put in part of the word. Review collected by and hosted on G2.com.

Recommendations to others considering OpenCRM:

Give it a try Review collected by and hosted on G2.com.

What problems is OpenCRM solving and how is that benefiting you?

Keeping a detailed history of a project, with every change and amendment collated over the life of the system. Review collected by and hosted on G2.com.

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Verified User in Health, Wellness and Fitness
UH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about OpenCRM?

I like the connectivity between modules and the fact that you can view all the activity associated with a single record Review collected by and hosted on G2.com.

What do you dislike about OpenCRM?

It would be good to have the permission to rename the modules, but I understand why this is not entirely possible Review collected by and hosted on G2.com.

Recommendations to others considering OpenCRM:

Not really - it is important to think through how you want to use, so that you get the most from it. Review collected by and hosted on G2.com.

What problems is OpenCRM solving and how is that benefiting you?

I can't say I am having any problems. In terms of benefits realised, we are certainly more aware of the impact our work is having and it is informing strategic direction. Review collected by and hosted on G2.com.

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HB
Sales Account Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about OpenCRM?

I`ve used a number of CRM systems before but simply OCRM is the easiest and simplest to navigate for a salesperson. It makes my life for sending new and repeat orders so easy! Review collected by and hosted on G2.com.

What do you dislike about OpenCRM?

Nothing standout really, maybe searching for products can be a little tricky if your unsure of the name? Review collected by and hosted on G2.com.

What problems is OpenCRM solving and how is that benefiting you?

Speed of use, as outlined above - repeat orders! Review collected by and hosted on G2.com.

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Verified User in Information Technology and Services
AI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about OpenCRM?

Works well as a case management system with great access to the online helpdesk, Review collected by and hosted on G2.com.

What do you dislike about OpenCRM?

Its really just my lack of knowledge that holds me up Review collected by and hosted on G2.com.

Recommendations to others considering OpenCRM:

This system is obviously not bespoke so may not have complicated features, but it is simple to use and has good reporting. The ability to get immediate online help is valuable. Review collected by and hosted on G2.com.

What problems is OpenCRM solving and how is that benefiting you?

The ability to report and produce meaningful information to SMT. As long as the information put in is accurate, the data output can be adapted to suit my needs Review collected by and hosted on G2.com.

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Verified User in Retail
UR
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about OpenCRM?

I was searching for a place to store customer data and use this like a CRM. OpenCRM does have a lot of options which gives me more controle about CRM. Review collected by and hosted on G2.com.

What do you dislike about OpenCRM?

The pricing of 33 pound p/m is a bit high. When I have several user for many months it will be an expensive tool. Review collected by and hosted on G2.com.

Recommendations to others considering OpenCRM:

If you need to have a platform where you can collect all your customer data, then OpenCRM is a good solution. Review collected by and hosted on G2.com.

What problems is OpenCRM solving and how is that benefiting you?

It solved my problem that I now have all the data I need stored in one place. In the past I had data on different places and therefore I missed overview. Review collected by and hosted on G2.com.

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Verified User in Medical Devices
AM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about OpenCRM?

Support is always on hand. Easy to use layout. Review collected by and hosted on G2.com.

What do you dislike about OpenCRM?

Slightly complicated layout in settings i.e teams etc. Review collected by and hosted on G2.com.

What problems is OpenCRM solving and how is that benefiting you?

Allows us to have an overview, information on hand and great record keeping. Review collected by and hosted on G2.com.

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Verified User in Information Technology and Services
II
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about OpenCRM?

managing leads is quit interactive interesting and ease to use. easily manage meeting dates,customer responses,invoice. even we can track team efforts and work details in bar chart. Review collected by and hosted on G2.com.

What do you dislike about OpenCRM?

pricing of the opencrm is quit high. so offers should be there. rest good application to grow business Review collected by and hosted on G2.com.

Recommendations to others considering OpenCRM:

yes i recommend this software Review collected by and hosted on G2.com.

What problems is OpenCRM solving and how is that benefiting you?

taking care of the dealers and the customer relationships Review collected by and hosted on G2.com.

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Verified User in Automotive
UA
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about OpenCRM?

Great way to connect with clients and get insight on what they’re looking for. Review collected by and hosted on G2.com.

What do you dislike about OpenCRM?

It seems too robotic, sometimes. The customers get frustrated with responding via a platform Review collected by and hosted on G2.com.

Recommendations to others considering OpenCRM:

Use the platforms benefits to find the right clients and reel them in! Review collected by and hosted on G2.com.

What problems is OpenCRM solving and how is that benefiting you?

Connecting to people who are interested in purchasing from us. Finding prospective clients Review collected by and hosted on G2.com.

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OpenCRM Categories on G2
CRM
CRM

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