Onshore and Nearshore Call Center Services

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Onshore and Nearshore Call Center Services Overview

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What is Onshore and Nearshore Call Center Services?

APEX was founded to provide businesses of all kinds a full-service center where they can have all their needs met. With over 6 strategic locations with qualified and trained employees in US, Mexico, and Philippines, we strive to create a partnership with our clients built on expertise and trust. Since opening our doors in 2017, we have maintained a steady growth throughout the years and hope to continue increasing productivity, meeting our obligations, tripling the amount of current formal jobs, and generating stable employment for our team members. APEX is award winning ISO9001-2015 certified company, A+ BBB, PCI Compliant and HIPAA Compliant with our IQ Net and SOC2 compliances with state of the art onshore and nearshore facilities. Our services: Customer Service Technical Support Chat Support Email Support Order Processing Appointment Setting Data Entry Answering Service Debt Collection Industries expertise: FinTech Government Healthcare Renewable Energy Logistics & Transportation Retail Real Estate Construction Legal Financial Insurance Collection IT Logistics Business Services Why Choose APEX? 30+ satisfied clients including biggest global brands TOP Performer Standardized security practices & requirements Specialized recruitment of niche specialists Budget & time commitment. TOP KPI’s Our mission: Our mission at APEX is to continuously work on strengthening the relationship with our clients and their customers. Our committed team of customer support specialists are devoted to exceeding expectations and facilitating all your business outsourcing needs. Using various innovative strategies, we provide quality answering services that include inbound and outbound calling services, around-the-clock customer support, customer acquisition and retention, and much more. Contact us at info@apexcallcenters.com to discuss your project.

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Provider Description

OUR MISSION & VISION Our mission at APEX is to continuously work on strengthening the relationship with our clients and their customers. Our committed team of customer support specialists are devoted to exceeding expectations and facilitating all of your business outsourcing needs. Through the use of various innovative strategies, we provide quality answering services that include inbound and outbound calling services, around-the-clock customer support, customer acquisition and retention, and much more. Our vision is to be a company distinguished by the recognition of customer satisfaction in the international market, transcending with a persistent model of development and maintaining a successful growth of your business. We do so by working closely with your business and identifying services that best suit your business needs at affordable costs. We aim to provide low operating costs for our clients that allow them to increase revenue for their business without having to sacrifice quality customer care. OUR STORY APEX was founded to provide businesses of all kinds a full-service center where they can have all of their needs met. With over 6 strategic locations and qualified and trained employees in US, Mexico and Philipines, we strive to create a partnership with our clients built on expertise and trust. Since opening our doors in 2017, we have maintained a steady growth throughout the years and hope to continue increasing productivity, meeting our obligations, tripling the amount of current formal jobs and generating stable employment for our team members. APEX is ISO9001-2015 certified company, A+ BBB, PCI Compliant and HIPAA Compliant with our IQ Net and SOC2 compliances with onshore and nearshore facilities.

Seller Details

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APEX Call Centers

MM

Overview Provided by:

Mike Monti