Compass Reviews 2025: Details, Pricing, & Features

Verified User in Events Services

Mid-Market(51-1000 emp.)

Validated Reviewer

Review source: G2 invite

Incentivized Review

Jan 25, 2018

"Easy to use hotel booking platform"

What do you like best about Compass?

I like that you can filter the hotels down by different parameters; price, rooms available, distance to convention center, etc. It makes it easy to find what I'm looking for.

I also like the report capabilities that help me compare pace against previous years. Review collected by and hosted on G2.com.

What do you dislike about Compass?

You can't customize your reservation page, there's just a standard template used. You can brand it with your show name, details, and logo, but that's it. Review collected by and hosted on G2.com.

What problems is Compass solving and how is that benefiting you?

It makes it a lot easier for individuals to book a group of rooms and then assign them. This helps our users cut down on the time to book their rooms. Review collected by and hosted on G2.com.

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Admin Approval Link

Compass Overview

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What is Compass?

onPeak's proprietary hotel reservation system, Compass™, is the power behind many of the top trade shows, events, conferences and meetings all over the world. Users can easily shop, reserve and manage individual reservations or blocks of rooms while cloud-based reporting and live inventory tracking enable show owners to make smart, real-time data-driven decisions.

Compass Details

Discussions

Compass Community

Languages Supported

English, French, Portuguese, Spanish

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Product Description

Compass is a web-based reservation system that can help manage hotel offerings, negotiating power and managing revenue with each booking.

Seller Details

Seller

onPeak LLC

Year Founded

1984

HQ Location

Las Vegas, US

Twitter

@onPeak
1,544 Twitter followers

LinkedIn® Page

www.linkedin.com
135 employees on LinkedIn®

Overview Provided by:

Anne Sweeney

Marketing Director at onPeak

Recent Compass Reviews

1/24/2024

Verified UserSmall-Business (50 or fewer emp.)

0.5 out of 5

"Compass OnPeak sometimes utilizes bookings through the Expedia platform without disclosing that fact"

Seeing multiple hotels for a given event.

2/27/2023

Sean D.Mid-Market (51-1000 emp.)

3.5 out of 5

"Compass Review"

The design and smoothness of the application, also the storage and how it's pleasing in the eye

1/25/2018

Verified UserMid-Market (51-1000 emp.)

4.0 out of 5

"Easy to use hotel booking platform"

I like that you can filter the hotels down by different parameters; price, rooms available, distance to convention center, etc. It makes it easy to...

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Compass Media

Compass Demo - Compass Reservation System

Compass is onPeak’s award winning, home-grown reservation system. Enabling over 4 million room nights annually, Compass delivers higher conversion rates, increased housing revenue, and happier event participants. Written from scratch by onPeak’s in-house software development team and shaped by fe...

The Compass Dashboard puts your event hotel data front and center. See the metrics you care most about and easily compare meaningful stats, view trends, and interpret data on the fly. The Compass Dashboard empowers you to make data-driven decisions without complicated spreadsheets.

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Verified User in Health, Wellness and Fitness

Small-Business(50 or fewer emp.)

Review source: Organic

Jan 24, 2024

Seeing multiple hotels for a given event. Review collected by and hosted on G2.com.

Terribly limited customer service hours (no live agents after 4:30pm CST). Lack of transparency regarding the use of the Expedia booking platform for some hotel reservation availability. Expedia bookings are oftentimes restricted in terms of hotel loyalty program benefits. The use of the Expedia platform is not clearly disclosed by OnPeak. Review collected by and hosted on G2.com.