Onna Reviews & Product Details

Onna's integration with Slack is a game-changer for data management, simplifying the collection, processing, and digestion of Slack data with ease. It automatically captures messages, channels, and shared files in their native formats, making it easy to search, index, and extract critical information. This seamless integration streamlines workflows, reduces time spent on data management, and ensures that even non-technical users can efficiently navigate and utilize Slack data, making Onna an essential tool for any organization relying on Slack for communication. Review collected by and hosted on G2.com.

One drawback of Onna is its occasional slow performance, which can be frustrating when working with large datasets. Review collected by and hosted on G2.com.

Onna stands out for its comprehensive data integration capabilities, allowing seamless integration with a wide range of data sources, which is particularly beneficial for managing diverse data across platforms. It features advanced search functionality that is essential for in-depth data analysis and legal discovery. The platform is also appreciated for its user-friendly interface, making it accessible to users of various technical levels. A strong focus on data security and compliance with data protection regulations makes it a reliable choice for handling sensitive information. Onna's support for multiple platforms and modalities help it stay a clear leader. Onna is notably effective in eDiscovery and legal compliance contexts, offering real-time data synchronization to ensure the most current information is always available. Additionally, its customizable export options cater to specific user needs, and the platform’s scalability makes it suitable for both small businesses and large enterprises. Review collected by and hosted on G2.com.

While Onna excels in many areas, there are a couple of aspects that could be enhanced for an even more robust experience. Firstly, the platform could benefit from improved central management and distribution of authentication tokens among custodians. Implementing a more sophisticated custodian authentication management system would streamline access control and permissions management, particularly in complex scenarios involving multiple custodians or large data sets.

Additionally, enhancing API flexibility is another area where Onna could see improvement. Greater flexibility in working with APIs, including the provision of additional pipelines and customization options, would significantly elevate the user experience. Allowing users to create their own DIY connector modules, akin to BrowserFlow, would be a particularly valuable addition. Such a feature would enable users to tailor the platform more precisely to their specific data sources and requirements, offering enhanced adaptability and efficiency in data integration and management.

Together, these enhancements in custodian authentication management and API flexibility would significantly augment Onna's capabilities, making it an even more powerful tool for data integration and management in various professional contexts. Review collected by and hosted on G2.com.

The platform continues to iterate in ways that benefit us and our cloud-first technology stack. And the vendor relationship is one of the strongest ones in our portfolio. Review collected by and hosted on G2.com.

User interface has not inspired confidence with non-technical stakeholders. (Though, to Onna's credit, I know this is an area they are actively working to improve on.) Review collected by and hosted on G2.com.

The service provided is quick, thorough and easy to understand. The tool makes for easy navigation of collected documents and provides multiple displays of the information received, so that the most thorough-going and point specific demands for documents can be satisfied. Review collected by and hosted on G2.com.

There have been some bug issues that have slowed down select exports; that said, there are solutions to these obstacles. The bugs are an impediment, but, as there have been solutions to each problem presented, they're not fatal to the collection process. Review collected by and hosted on G2.com.

Onna allows for a centralized platform to collect data from a number of data sources. It allows for customized target collections and filtering prior to syncing and has the ability to grant access to individuals or teams for reviewing the collection.

The Onna team have always been responsive and helpful when we contact them and they are always willing to make product changes based on client feedback. Review collected by and hosted on G2.com.

The product is not user friendly and data collection can be difficult at times, but the team at Onna are very responsive and will usually have a solution in a timely manner. Review collected by and hosted on G2.com.

Onna is great for evaluating and exporting data from many commonly used data sources. They have a wide selection of available data connections and their support team is top notch. Review collected by and hosted on G2.com.

Requires some planning on the user's part, particularly for larger data sets, to ensure collections can be completed in a timely manner while being mindful of any data usage constraints. Review collected by and hosted on G2.com.

We have a massive amount of workspaces and Onna makes it easy to quickly and efficiently search for people/messages/files across every single one of them. The ease and the efficiency of searching makes Onna great for our uses. Review collected by and hosted on G2.com.

Sometimes when exporting search results, especially more considerable amounts of results, the export will hang, giving very little clue as to why. It also often takes several hours to get notified that the export failed. It would also be super helpful if there was a way to text-query with the advanced search feature instead of the query-builder. Review collected by and hosted on G2.com.

Onna makes it easy to put legal holds in place in regards to our Slack instance. The customer success team is knowledgable and is always looking for ways for us to get the most value out of our plan. There are more tools besides Slack that are available to bring into Onna as well. Review collected by and hosted on G2.com.

Some aspects of the admin dashboard are not easy to navigate, and it took more time than it should have to set up the permissions/connections with Slack. Sometimes trying to get to the window we needed to perform an action wasn't clear. Review collected by and hosted on G2.com.

The customer service and the people. I like being able to provide feedback on new services. However, there should be a steep discount for the time given on rolling these out, but instead, our support time response was rolled back, and the price went up. Review collected by and hosted on G2.com.

The integrations should have a higher security standard. Once the connections are in place - the data pulled should be more inclusive, especially when it comes to JIRA tickets. Salesforce data pull should also be able to draw more than just the essential data. Workspaces, preservations and in-place preservations - these options are confusing, and the differences should be laid out more clearly. Review collected by and hosted on G2.com.

The platform is very user-friendly and easy to use. If you are looking to run searches on emails, this is a very helpful tool. The customer service folks are also very helpful and nice. Review collected by and hosted on G2.com.

The time for Google products to sync into Onna is painfully long. It is hard to explain to outside counsel that we need multiple weeks to sync data before we can even start to run searches, export to a traditional ediscovery vendor, etc. Review collected by and hosted on G2.com.