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28 OneTimePIM Reviews

4.6 out of 5
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28 OneTimePIM Reviews
4.6 out of 5
28 OneTimePIM Reviews
4.6 out of 5

OneTimePIM Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for OneTimePIMQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Brian D.
BD
Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about OneTimePIM?

Manages thousands of SKUs and product variations with ease;

Integrates seamlessly with Shopify website;

Exceptional customer service with immediate response to technical issues;

User-friendly platform. Review collected by and hosted on G2.com.

What do you dislike about OneTimePIM?

The only I would change is the UI's theme to reflect a more modern look and feel. But the obvious focus (and strength) of this software is on its functionality; not its appearance. Review collected by and hosted on G2.com.

Ashley W.
AW
Chief Operating Officer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about OneTimePIM?

Where do I even begin with my experience with One Time PIM? After nearly three months of wasted time and thousands of dollars with other companies, my business partner and I were beyond frustrated. None of the previous providers could handle the complexity of our product setup or the sheer volume of our SKUs (over 6,000). Determined to find the right solution, we stayed up all night researching PIM companies until we came across One Time PIM.

We were impressed by the glowing reviews of their software but hesitant, given the empty promises we have received before. However, what set One Time PIM apart was the incredible dedication and passion that Pat and Ed demonstrated. Before we spent a single dollar, they tested the system with 10 of our products to ensure they could meet our needs. No other PIM company we’ve worked with has ever offered this level of service—they typically expect full payment upfront with no guarantees.

But the support didn’t stop there. Once the products were set up, their ongoing assistance has been nothing short of exceptional. Despite the time difference, they answer instantly through their Slack channel and tackle even the most complex challenges with confidence and determination. Not once have we heard, 'This isn’t within our scope.' Instead, they take ownership of the problem, ask for a bit of time (usually brief), and deliver a solution.

Having been burned by PIM companies before, I can confidently say that partnering with One Time PIM has been one of the best decisions for our business. If you’re looking for a reliable, problem-solving, and truly customer-focused PIM provider, look no further. This is an investment you won’t regret! Review collected by and hosted on G2.com.

What do you dislike about OneTimePIM?

Cons? Absolutely none. The only 'con' is not investing in this incredible software sooner. The team of highly competent and professional engineers makes it an invaluable choice. Review collected by and hosted on G2.com.

BJ
Technical Manager
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about OneTimePIM?

Its easy to understand and get used to. I have Been using OneTimePIM for most of this year and I love it!

The way you can create new files with ease is fantastic. End of this year I have been creating so many new items, I can copy infomration over very fast and it hasnt stopped or crashed.

I have never lost any data while using PIM and the safety makes me feel like I can trust it. Still to this day i havent lost any products and or information on PIM.

I have had buisness talks with my team to impliment new rule sets and drop down menues. our contact / advisor has helped us trumendously.

It plays a vital part on how our company is run, we use it everyday and I love it!

The ease of intergration of new rule sets has been a breeze. i really recomend OneTime Pim for organising your data! Review collected by and hosted on G2.com.

What do you dislike about OneTimePIM?

Copying and pasting information using Ctrl + C and Ctrl + V sometimes doesnt work which is annoying. But 8/10 times it works fine. Review collected by and hosted on G2.com.

Response from Pat Violaris of OneTimePIM

Thank you for your feedback on OneTimePIM.

We're really pleased to hear about your positive experience with our platform's ease of use and reliability.

Your comments on the system's performance are noted, and we are actively working to enhance this aspect.

We appreciate your recommendation and are committed to continuously improving our service.

MB
Systems Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about OneTimePIM?

OneTimePIM is very intuitive and included almost all the functionality we needed from the very beginning at a very competitive price (monthly subscription). Our twice monthly calls ensured that implementation was both smooth and efficient. The important configuration changes and minor development changes that we required have also been provided within short time frames.

Furthermore, the additional flexibility provided by Python Agents keeps all our departments happy with the functionality provided. Review collected by and hosted on G2.com.

What do you dislike about OneTimePIM?

We have not found anything unhelpful about OneTimePIM. The only minor "dislike" is that we have to use a workaround (within OneTimePIM) to inform some sales employees of changes to products within the channels they are responsible for. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about OneTimePIM?

What truly sets OneTimePIM apart is their exceptional team. They are incredibly responsive, consistently going above and beyond to ensure the system is tailored to our unique needs. The level of customisation they offer is unparalleled, making the platform a perfect fit for our products and workflows.

We also use their bespoke Digital Asset Management solution, which has been designed specifically for us. It integrates seamlessly and is a testament to their dedication to creating tools that truly align with their clients’ requirements. Review collected by and hosted on G2.com.

What do you dislike about OneTimePIM?

The interface is user-friendly, but I’d say it’s not the most intuitive. There’s a slight learning curve to get fully accustomed to it, but once you’re familiar, it’s straightforward and reliable. Review collected by and hosted on G2.com.

Response from Pat Violaris of OneTimePIM

Thank you for taking the time to share such a detailed review of OneTimePIM! We're delighted to hear about your positive experience with both our PIM solution and custom Digital Asset Management system.

Your feedback about our team's responsiveness and dedication to customization truly resonates with our core values. We believe that every business has unique requirements, which is why we focus on creating flexible solutions that can be tailored to specific workflows and processes.

We appreciate your candid feedback regarding the interface's learning curve. We're continuously working on improving the user experience while maintaining the robust functionality our clients need. Your input helps us identify areas for enhancement.

It's wonderful to hear how effectively OneTimePIM is helping you manage your large product catalog and its integration with Shopify. The seamless metafield linking and efficient digital asset management are exactly the kind of streamlined processes we aim to provide.

Thank you for being a valued customer. We remain committed to supporting your business needs and continuing to enhance our solutions based on client feedback.

CS
Account Coordinator
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about OneTimePIM?

I like that OneTime PIM is user friendly. I am able to access all of the product details for my vendors, which is much more convenient than reaching out to the vendors each time I need something. Review collected by and hosted on G2.com.

What do you dislike about OneTimePIM?

The only issue I have with OneTime PIM is that it can be difficult to navigate back sometimes. Review collected by and hosted on G2.com.

Verified User in Food Production
UF
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about OneTimePIM?

The website is easy to use once you get familiar with the interface. Can be confusing at first. I appreciate the different categories and sections it offers. I use OneTimePIM every day. I have not had to contact customer support before. Review collected by and hosted on G2.com.

What do you dislike about OneTimePIM?

Sometimes the scroll function on the left hand side does not work. It could be a bit more modern too. Review collected by and hosted on G2.com.

Verified User in Furniture
AF
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about OneTimePIM?

The user interface is really easy to understand, it connects well and the team are really responsive to us. Review collected by and hosted on G2.com.

What do you dislike about OneTimePIM?

Nothing really to say about disliking it. They've figured out a way for every problem. Review collected by and hosted on G2.com.

WL
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about OneTimePIM?

OneTimePIM is very user friendly it allows us to overview all the information in the matter of seconds! Managing product information has become easily accessible through the PIM system where we are able to import, organize, and share our data not just with 1 item at a time but multiple. What I love most about this new integration is that the quick response of customer support we can access at any moment. Review collected by and hosted on G2.com.

What do you dislike about OneTimePIM?

As someone who suffers from astigmatism looking at either too bright or too dark shades (dull) I dislike the coloration of the portal I would like it to have a little more color. Review collected by and hosted on G2.com.

Response from Pat Violaris of OneTimePIM

Thank you for your positive review of OneTimePIM. We're happy to hear that our platform's user-friendliness and efficient data management capabilities have streamlined your product information processes, making everything more accessible and manageable. Your appreciation for our responsive customer support is highly valued, as we strive to provide timely and effective assistance.

Regarding your feedback about the portal's color scheme, we understand the importance of a visually comfortable environment, especially for users with visual sensitivities like astigmatism. We are exploring options to introduce more customizable color settings to enhance the user experience for everyone.

It's great to hear that OneTimePIM has significantly reduced the time you spend managing product information.

Verified User in Electrical/Electronic Manufacturing
AE
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about OneTimePIM?

As a leading manufacturer of power distribution solutions and LED lighting for industrial/residential application, Lewden's commitment to efficiency and innovation finds a perfect partner in OneTimePIM . It has been instrumental in streamlining our product information management, a critical aspect given our extensive range of over 4000 SKUs.

1. It is phenominally User-friendly. One Time PIM stands out with its intuitive and user-friendly interface facilitating easy navigating through complex product data and significantly enhancing team's productivity.

2. Robust data management: With a wide array of product lines, maintaining data accuracy and consistency across our multiple channels always gets challenging. OneTimePIM enables us with specific tools and programs to ensure that our product information is accurate, consistent, and up-to-date, reflecting quality and reliability from our Product Information.

3. Platform is highly scalable and offers efficient API integration. It synchronizes effortlessly with our distribution facilities ensuring smooth operations and real-time data accessibility. Review collected by and hosted on G2.com.

What do you dislike about OneTimePIM?

There is not much that I have come across in terms of challenges with the platform as their support and development team is an absolute star in terms of assisting with customised solutions to your problems.

However, exporting data sometimes can take over a minute owing to the depth of SKUs hosted on our solution. But it is trivial and does not necessarily hinder any other tasks or operations on the platform. Review collected by and hosted on G2.com.

Response from Pat Violaris of OneTimePIM

Thank you for your comprehensive review of OneTimePIM!

We're happy to hear how our platform is positively impacting Lewden's data management and contributing to your commitment to efficiency and innovation. Your recognition of the user-friendly interface, robust data management, and scalable platform is really appreciated.

We acknowledge your comment regarding the data export time and our team is continually working on optimizing all aspects of our platform for an even smoother experience.